TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Turbotax is great. It never fails me, I've been using it for years. As long as you are patient to put in the work Turbotax works very efficiently.
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Tax Awesome! Easy to prepare my file taxes. Amazing platform to use. Recommend for others to use.
Date published: 2021-02-17
Rated 5 out of 5 by from Great tool Even with occasional issues the help you receive is awesome
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo tax is awesome Whenever I hit a bump in the bureaucratic and computer road I easily connected to great and friendly help. I was able to complete the returns and felt satisfied.
Date published: 2021-02-17
Rated 4 out of 5 by from you guys are great and quick I did not had a live person. I did my taxes myself
Date published: 2021-02-17
Rated 5 out of 5 by from TurboTax Awesome. Give step by step First time using TurboTax and they walk you though step by step
Date published: 2021-02-17
Rated 2 out of 5 by from Some problems with your program I have been using Turbo Tax for a number of years. I was disappointed this year because there is a problem with your program regarding the input of college tuition. When I entered the amount from we withdrew from my son's 529 plan in the Turbo Tax Program as reported on a IRS form 1099Q it said that I owed taxes on part of the amount even though the amount I withdrew from the 529 plan was all used to pay for qualified college expenses. I could not get it to work right so I called my financial/tax advisor. He looked on the internet and said that there was an issue with Turbo Tax with this and Turbo Tax was not going to fix it anytime soon. My advisor recommended that I just do not put any of this information in since it would not be included on the final return that would be transmitted to the IRS. I expect everything to be correct with your program and it is not. I still ended up using Turbo Tax to file my return this year, but I will be shopping for and alternate program when I do my taxes next year.
Date published: 2021-02-17
Rated 3 out of 5 by from Lots of glitches TT kept asking for information and numbers that I had already entered. At one point, I ended up entering info twice, which greatly increased my taxes due. Luckily, I caught that. I had to work with a TT specialist to get your program to work properly. The worst was when it kept telling me at the very end that my $300 charitable contribution was too high.
Date published: 2021-02-17
Rated 5 out of 5 by from My Turbo Tax Expert was awesome! It took me 3 attempts in order to get an expert who did my taxes correctly, but, finally found him!
Date published: 2021-02-17
Rated 5 out of 5 by from the best i loved good service i will recommend for ever thank youuu
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 15316
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbotax is great. It never fails me, I've been using it for years. As long as you are patient to put in the work Turbotax works very efficiently.
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Tax Awesome! Easy to prepare my file taxes. Amazing platform to use. Recommend for others to use.
Date published: 2021-02-17
Rated 5 out of 5 by from Great tool Even with occasional issues the help you receive is awesome
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo tax is awesome Whenever I hit a bump in the bureaucratic and computer road I easily connected to great and friendly help. I was able to complete the returns and felt satisfied.
Date published: 2021-02-17
Rated 4 out of 5 by from you guys are great and quick I did not had a live person. I did my taxes myself
Date published: 2021-02-17
Rated 5 out of 5 by from TurboTax Awesome. Give step by step First time using TurboTax and they walk you though step by step
Date published: 2021-02-17
Rated 2 out of 5 by from Some problems with your program I have been using Turbo Tax for a number of years. I was disappointed this year because there is a problem with your program regarding the input of college tuition. When I entered the amount from we withdrew from my son's 529 plan in the Turbo Tax Program as reported on a IRS form 1099Q it said that I owed taxes on part of the amount even though the amount I withdrew from the 529 plan was all used to pay for qualified college expenses. I could not get it to work right so I called my financial/tax advisor. He looked on the internet and said that there was an issue with Turbo Tax with this and Turbo Tax was not going to fix it anytime soon. My advisor recommended that I just do not put any of this information in since it would not be included on the final return that would be transmitted to the IRS. I expect everything to be correct with your program and it is not. I still ended up using Turbo Tax to file my return this year, but I will be shopping for and alternate program when I do my taxes next year.
Date published: 2021-02-17
Rated 3 out of 5 by from Lots of glitches TT kept asking for information and numbers that I had already entered. At one point, I ended up entering info twice, which greatly increased my taxes due. Luckily, I caught that. I had to work with a TT specialist to get your program to work properly. The worst was when it kept telling me at the very end that my $300 charitable contribution was too high.
Date published: 2021-02-17
Rated 5 out of 5 by from My Turbo Tax Expert was awesome! It took me 3 attempts in order to get an expert who did my taxes correctly, but, finally found him!
Date published: 2021-02-17
Rated 5 out of 5 by from the best i loved good service i will recommend for ever thank youuu
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 15316