TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
KOKOKONA from
Turbo Tax easy to use
Turbo Tax walks you through every situation so you do not miss any catigory.
Date published: 2022-02-24
Rated 5 out of 5 by
Sally George from
Great Program
I felt confident because Turbo Tax guided me along the way.
Date published: 2022-02-24
Rated 5 out of 5 by
Rock1108 from
Turbo Tax is so easy
Using this program is easy and it takes so much stress and anxiety away that naturally comes when filing taxes annually!
Date published: 2022-02-24
Rated 5 out of 5 by
Renealew from
Great customer service
Rep helped me get more money and was very polite and she knew what she was talking about
Date published: 2022-02-24
Rated 5 out of 5 by
x999 from
Very Easy to Use
I had an Expert Review my taxes and offered help. Very easy to reach someone (Bruce & Michael)
Date published: 2022-02-24
Rated 5 out of 5 by
Knaughty from
TurboTax is Awesome
I love TurboTax I use it bout three years now and I will continue to use them
Date published: 2022-02-24
Rated 4 out of 5 by
TrishaE63 from
Turbo tax is great except for a few things
Overall, TT is fairly easy to work with. The Live staff I worked with was knowledgeable, friendly and informed. Where I have an issue is that when it was realized that I did not need the self employed package and we tried to down grade to premier or deluxe it could not be completed without deleting everything and re-inputting all my information. I had already spent over 5 hours of inputting and trying to figure out my 1099 oid issues with life tax experts. No way was I going to start over. This is a huge issue and I overpaid for a package I no longer needed. That issue needs to be fixed. You could have at least offered me a discount for next year or give a refund for the difference for this year.
Date published: 2022-02-24
Rated 5 out of 5 by
Overtaxed58 from
TurboTax is better than a CPA
TurboTax Max Defend Restore provides all the audit representation of my local CPA but much better (I know). The assistance and customer service while you are preparing your tax return are 100% better than several local CPAs I have tried. CPAs are always too busy with their big time clients to help little me, but they always find time to bill me premium rates for service I do not get! No More! And no more "he will call you back" ...but NOW is when I have time to work on my taxes! No More CPAs!
Date published: 2022-02-24
Rated 5 out of 5 by
GrandmomRob from
Turbo Tax is Easy to Use
I had a great consultant who was very knowledgeable and patient.
Date published: 2022-02-24
Rated 1 out of 5 by
lkmkmkmn from
more expensive now
more expensive now. ive never paid so much to file taxes till today.
All TurboTax® Offerings Reviews - Page 15315
Date published: 2022-02-24
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
KOKOKONA from
Turbo Tax easy to use
Turbo Tax walks you through every situation so you do not miss any catigory.
Date published: 2022-02-24
Rated 5 out of 5 by
Sally George from
Great Program
I felt confident because Turbo Tax guided me along the way.
Date published: 2022-02-24
Rated 5 out of 5 by
Rock1108 from
Turbo Tax is so easy
Using this program is easy and it takes so much stress and anxiety away that naturally comes when filing taxes annually!
Date published: 2022-02-24
Rated 5 out of 5 by
Renealew from
Great customer service
Rep helped me get more money and was very polite and she knew what she was talking about
Date published: 2022-02-24
Rated 5 out of 5 by
x999 from
Very Easy to Use
I had an Expert Review my taxes and offered help. Very easy to reach someone (Bruce & Michael)
Date published: 2022-02-24
Rated 5 out of 5 by
Knaughty from
TurboTax is Awesome
I love TurboTax I use it bout three years now and I will continue to use them
Date published: 2022-02-24
Rated 4 out of 5 by
TrishaE63 from
Turbo tax is great except for a few things
Overall, TT is fairly easy to work with. The Live staff I worked with was knowledgeable, friendly and informed. Where I have an issue is that when it was realized that I did not need the self employed package and we tried to down grade to premier or deluxe it could not be completed without deleting everything and re-inputting all my information. I had already spent over 5 hours of inputting and trying to figure out my 1099 oid issues with life tax experts. No way was I going to start over. This is a huge issue and I overpaid for a package I no longer needed. That issue needs to be fixed. You could have at least offered me a discount for next year or give a refund for the difference for this year.
Date published: 2022-02-24
Rated 5 out of 5 by
Overtaxed58 from
TurboTax is better than a CPA
TurboTax Max Defend Restore provides all the audit representation of my local CPA but much better (I know). The assistance and customer service while you are preparing your tax return are 100% better than several local CPAs I have tried. CPAs are always too busy with their big time clients to help little me, but they always find time to bill me premium rates for service I do not get! No More! And no more "he will call you back" ...but NOW is when I have time to work on my taxes! No More CPAs!
Date published: 2022-02-24
Rated 5 out of 5 by
GrandmomRob from
Turbo Tax is Easy to Use
I had a great consultant who was very knowledgeable and patient.
Date published: 2022-02-24
Rated 1 out of 5 by
lkmkmkmn from
more expensive now
more expensive now. ive never paid so much to file taxes till today.
All TurboTax® Offerings Reviews - Page 15315
Date published: 2022-02-24