TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax easy to use Turbo Tax walks you through every situation so you do not miss any catigory.
Date published: 2022-02-24
Rated 5 out of 5 by from Great Program I felt confident because Turbo Tax guided me along the way.
Date published: 2022-02-24
Rated 5 out of 5 by from Turbo Tax is so easy Using this program is easy and it takes so much stress and anxiety away that naturally comes when filing taxes annually!
Date published: 2022-02-24
Rated 5 out of 5 by from Great customer service Rep helped me get more money and was very polite and she knew what she was talking about
Date published: 2022-02-24
Rated 5 out of 5 by from Very Easy to Use I had an Expert Review my taxes and offered help. Very easy to reach someone (Bruce & Michael)
Date published: 2022-02-24
Rated 5 out of 5 by from TurboTax is Awesome I love TurboTax I use it bout three years now and I will continue to use them
Date published: 2022-02-24
Rated 4 out of 5 by from Turbo tax is great except for a few things Overall, TT is fairly easy to work with. The Live staff I worked with was knowledgeable, friendly and informed. Where I have an issue is that when it was realized that I did not need the self employed package and we tried to down grade to premier or deluxe it could not be completed without deleting everything and re-inputting all my information. I had already spent over 5 hours of inputting and trying to figure out my 1099 oid issues with life tax experts. No way was I going to start over. This is a huge issue and I overpaid for a package I no longer needed. That issue needs to be fixed. You could have at least offered me a discount for next year or give a refund for the difference for this year.
Date published: 2022-02-24
Rated 5 out of 5 by from TurboTax is better than a CPA TurboTax Max Defend Restore provides all the audit representation of my local CPA but much better (I know). The assistance and customer service while you are preparing your tax return are 100% better than several local CPAs I have tried. CPAs are always too busy with their big time clients to help little me, but they always find time to bill me premium rates for service I do not get! No More! And no more "he will call you back" ...but NOW is when I have time to work on my taxes! No More CPAs!
Date published: 2022-02-24
Rated 5 out of 5 by from Turbo Tax is Easy to Use I had a great consultant who was very knowledgeable and patient.
Date published: 2022-02-24
Rated 1 out of 5 by from more expensive now more expensive now. ive never paid so much to file taxes till today.
Date published: 2022-02-24
All TurboTax® Offerings Reviews - Page 15315
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax easy to use Turbo Tax walks you through every situation so you do not miss any catigory.
Date published: 2022-02-24
Rated 5 out of 5 by from Great Program I felt confident because Turbo Tax guided me along the way.
Date published: 2022-02-24
Rated 5 out of 5 by from Turbo Tax is so easy Using this program is easy and it takes so much stress and anxiety away that naturally comes when filing taxes annually!
Date published: 2022-02-24
Rated 5 out of 5 by from Great customer service Rep helped me get more money and was very polite and she knew what she was talking about
Date published: 2022-02-24
Rated 5 out of 5 by from Very Easy to Use I had an Expert Review my taxes and offered help. Very easy to reach someone (Bruce & Michael)
Date published: 2022-02-24
Rated 5 out of 5 by from TurboTax is Awesome I love TurboTax I use it bout three years now and I will continue to use them
Date published: 2022-02-24
Rated 4 out of 5 by from Turbo tax is great except for a few things Overall, TT is fairly easy to work with. The Live staff I worked with was knowledgeable, friendly and informed. Where I have an issue is that when it was realized that I did not need the self employed package and we tried to down grade to premier or deluxe it could not be completed without deleting everything and re-inputting all my information. I had already spent over 5 hours of inputting and trying to figure out my 1099 oid issues with life tax experts. No way was I going to start over. This is a huge issue and I overpaid for a package I no longer needed. That issue needs to be fixed. You could have at least offered me a discount for next year or give a refund for the difference for this year.
Date published: 2022-02-24
Rated 5 out of 5 by from TurboTax is better than a CPA TurboTax Max Defend Restore provides all the audit representation of my local CPA but much better (I know). The assistance and customer service while you are preparing your tax return are 100% better than several local CPAs I have tried. CPAs are always too busy with their big time clients to help little me, but they always find time to bill me premium rates for service I do not get! No More! And no more "he will call you back" ...but NOW is when I have time to work on my taxes! No More CPAs!
Date published: 2022-02-24
Rated 5 out of 5 by from Turbo Tax is Easy to Use I had a great consultant who was very knowledgeable and patient.
Date published: 2022-02-24
Rated 1 out of 5 by from more expensive now more expensive now. ive never paid so much to file taxes till today.
Date published: 2022-02-24
All TurboTax® Offerings Reviews - Page 15315