TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from turbo tax is great great with help. we got the tax done and filled keep up the good help.
Date published: 2021-02-12
Rated 5 out of 5 by from Ive been with turbo tax for decades - wonderful I've always received wonderful information and support. Our challenge is that the middle class family works harder and longer and has no deductions. Oh Well.
Date published: 2021-02-12
Rated 5 out of 5 by from Awesome They are wonderful and soooo fast. Really great. I will use them again
Date published: 2021-02-12
Rated 5 out of 5 by from Turbo Tax is awesome Turbo tax is very good, my return got rejected for a mistake i did. Turbo tax helped me get it resolved promptly.
Date published: 2021-02-12
Rated 2 out of 5 by from I remember why I stopped using turbo tax I was filing my 2018 tax return from turbo tax so I could e-file and at the very end of e-filing turbo tax said I would have to file by mail because I didn't know my IRS pin. Turbo tax should ask if I have to know my PIN number or AGI at the very beginning so people won't waste their time; and it has happened again. I used turbo tax for my 2020 taxes and TurboTax said my tax return was rejected again. Also I was filing free but some how turbo tax kept popping up saying if I won't to file free or turbo tax Max live and somehow even though I wanted to file for free, TurboTax charged me $45 and I decided to pay it for the extra help if I needed it and I need help now because turbo tax sent me a email saying the IRS has rejected my 2020 tax year return, but they aren't helping me. They are saying that I must file by mail if I don't know my IRS PIN or AGI, instead of fixing the problem. Turbo tax should have called me or connected me with a lawyer for the paid version, to fix this problem but I am stuck again. I will use Free tax usa next time because I never had any problem with them and it was 100% free, unlike turbo tax saying it's free, but charging me AFTER I had finished the 2020 tax year return.
Date published: 2021-02-12
Rated 5 out of 5 by from Turbo tax Is Great I Really like to use turbo tax i have used it 5 years in a row it easy to do it calculates your information
Date published: 2021-02-12
Rated 5 out of 5 by from Way easier than I thought?! The step by step was so easy and understandable. I will be getting almost $2,000 extra than what my "go to guy" would usually help me get! I'm blown away!?
Date published: 2021-02-12
Rated 5 out of 5 by from Love Me Some Turbo Tax! It made filing my taxes very easy and I didn't have to pay some bougie tax "Specialists" to prepare them for me. I win!
Date published: 2021-02-12
Rated 5 out of 5 by from Quick and Easy Love it, its affordable and made simple to complete
Date published: 2021-02-12
Rated 4 out of 5 by from Fast service with Turbo tax! Turbo tax is very easy to use and I have not had any issues in the past 7 years I have been using them. Step by step instructions and can save or go back to where I left off at any time.
Date published: 2021-02-12
All TurboTax® Offerings Reviews - Page 15312
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from turbo tax is great great with help. we got the tax done and filled keep up the good help.
Date published: 2021-02-12
Rated 5 out of 5 by from Ive been with turbo tax for decades - wonderful I've always received wonderful information and support. Our challenge is that the middle class family works harder and longer and has no deductions. Oh Well.
Date published: 2021-02-12
Rated 5 out of 5 by from Awesome They are wonderful and soooo fast. Really great. I will use them again
Date published: 2021-02-12
Rated 5 out of 5 by from Turbo Tax is awesome Turbo tax is very good, my return got rejected for a mistake i did. Turbo tax helped me get it resolved promptly.
Date published: 2021-02-12
Rated 2 out of 5 by from I remember why I stopped using turbo tax I was filing my 2018 tax return from turbo tax so I could e-file and at the very end of e-filing turbo tax said I would have to file by mail because I didn't know my IRS pin. Turbo tax should ask if I have to know my PIN number or AGI at the very beginning so people won't waste their time; and it has happened again. I used turbo tax for my 2020 taxes and TurboTax said my tax return was rejected again. Also I was filing free but some how turbo tax kept popping up saying if I won't to file free or turbo tax Max live and somehow even though I wanted to file for free, TurboTax charged me $45 and I decided to pay it for the extra help if I needed it and I need help now because turbo tax sent me a email saying the IRS has rejected my 2020 tax year return, but they aren't helping me. They are saying that I must file by mail if I don't know my IRS PIN or AGI, instead of fixing the problem. Turbo tax should have called me or connected me with a lawyer for the paid version, to fix this problem but I am stuck again. I will use Free tax usa next time because I never had any problem with them and it was 100% free, unlike turbo tax saying it's free, but charging me AFTER I had finished the 2020 tax year return.
Date published: 2021-02-12
Rated 5 out of 5 by from Turbo tax Is Great I Really like to use turbo tax i have used it 5 years in a row it easy to do it calculates your information
Date published: 2021-02-12
Rated 5 out of 5 by from Way easier than I thought?! The step by step was so easy and understandable. I will be getting almost $2,000 extra than what my "go to guy" would usually help me get! I'm blown away!?
Date published: 2021-02-12
Rated 5 out of 5 by from Love Me Some Turbo Tax! It made filing my taxes very easy and I didn't have to pay some bougie tax "Specialists" to prepare them for me. I win!
Date published: 2021-02-12
Rated 5 out of 5 by from Quick and Easy Love it, its affordable and made simple to complete
Date published: 2021-02-12
Rated 4 out of 5 by from Fast service with Turbo tax! Turbo tax is very easy to use and I have not had any issues in the past 7 years I have been using them. Step by step instructions and can save or go back to where I left off at any time.
Date published: 2021-02-12
All TurboTax® Offerings Reviews - Page 15312