TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Amazing Amazing layout and well programed. One of the best tax softwares out there.
Date published: 2022-02-16
Rated 2 out of 5 by from Clunky I have used TurboTax for many years - grudgingly in many years - because they keep changing their layout and user view every year. When you need to go back to a step it is not easy at all to find how to resume the process where you were - you end up having to click through dozens of screens you have already completed. The email at the final e-file step was wrong - I tried to fix it by going back to "My Info" as instructed but there is no email field there - then I had to tab through dozens of screens again to get to the e-file step.
Date published: 2022-02-16
Rated 1 out of 5 by from Watch out for hidden fees! Got charged more than expected. Will not be using again.
Date published: 2022-02-16
Rated 5 out of 5 by from GREAT PROGRAM EASY TO USE CAN DO MY OWN TAXES WITH THE HELP OF THIS SOFTWARE
Date published: 2022-02-16
Rated 5 out of 5 by from Love Turbo Tax Turbo Tax is so easy to use and I Know I got the max refund. Thanks
Date published: 2022-02-16
Rated 5 out of 5 by from Used TTax again this year 2021 Seemed rather straight forward again. nothing more remarkable, had to pay, not free.
Date published: 2022-02-16
Rated 2 out of 5 by from Turbo Tax Delux I started out with the updated Turbo tax for the discounted $25 which isn't bad as I always want to make sure I am covered. Turbo Tax makes things easy enough to make things feel easy enough. What was disturbing is being forced to get the deluxe in order to get a "standard" credit and then being charged twice because I filed with my husband. REALLY!!! There's a reason I do my own taxes and not go anywhere else.
Date published: 2022-02-16
Rated 4 out of 5 by from good great except when i noticed an error on a previous page it was difficult to get back to it
Date published: 2022-02-16
Rated 5 out of 5 by from What A Life Saver! After paying to have our taxes prepared for many years, we decided to prepare our own taxes. We decided to use Turbo Tax and so glad we did! The platform was very user friendly and comprehensive. We saved a tremendous amount of money on our taxes and the preparation. The representatives were knowledgeable and more than courteous. We will use Turbo Tax each year from now on.
Date published: 2022-02-16
Rated 5 out of 5 by from Really easy The website is nicely laid out. There is only one question at a time and it makes everything easy. I was not stressed at all
Date published: 2022-02-16
All TurboTax® Offerings Reviews - Page 15311
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Amazing Amazing layout and well programed. One of the best tax softwares out there.
Date published: 2022-02-16
Rated 2 out of 5 by from Clunky I have used TurboTax for many years - grudgingly in many years - because they keep changing their layout and user view every year. When you need to go back to a step it is not easy at all to find how to resume the process where you were - you end up having to click through dozens of screens you have already completed. The email at the final e-file step was wrong - I tried to fix it by going back to "My Info" as instructed but there is no email field there - then I had to tab through dozens of screens again to get to the e-file step.
Date published: 2022-02-16
Rated 1 out of 5 by from Watch out for hidden fees! Got charged more than expected. Will not be using again.
Date published: 2022-02-16
Rated 5 out of 5 by from GREAT PROGRAM EASY TO USE CAN DO MY OWN TAXES WITH THE HELP OF THIS SOFTWARE
Date published: 2022-02-16
Rated 5 out of 5 by from Love Turbo Tax Turbo Tax is so easy to use and I Know I got the max refund. Thanks
Date published: 2022-02-16
Rated 5 out of 5 by from Used TTax again this year 2021 Seemed rather straight forward again. nothing more remarkable, had to pay, not free.
Date published: 2022-02-16
Rated 2 out of 5 by from Turbo Tax Delux I started out with the updated Turbo tax for the discounted $25 which isn't bad as I always want to make sure I am covered. Turbo Tax makes things easy enough to make things feel easy enough. What was disturbing is being forced to get the deluxe in order to get a "standard" credit and then being charged twice because I filed with my husband. REALLY!!! There's a reason I do my own taxes and not go anywhere else.
Date published: 2022-02-16
Rated 4 out of 5 by from good great except when i noticed an error on a previous page it was difficult to get back to it
Date published: 2022-02-16
Rated 5 out of 5 by from What A Life Saver! After paying to have our taxes prepared for many years, we decided to prepare our own taxes. We decided to use Turbo Tax and so glad we did! The platform was very user friendly and comprehensive. We saved a tremendous amount of money on our taxes and the preparation. The representatives were knowledgeable and more than courteous. We will use Turbo Tax each year from now on.
Date published: 2022-02-16
Rated 5 out of 5 by from Really easy The website is nicely laid out. There is only one question at a time and it makes everything easy. I was not stressed at all
Date published: 2022-02-16
All TurboTax® Offerings Reviews - Page 15311