TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
JPce from
Turbo tax is the way to go!
Easy and user friendly!10101010100101010100101010100101
Date published: 2022-02-20
Rated 4 out of 5 by
Godzgirl4jesus from
It's great!
Turbo Tax is great! I liked how an expert could help you for Free! Thanks so much!
Date published: 2022-02-20
Rated 4 out of 5 by
Bbossi from
I've used TurboTax for over 10 years
The majority of the agents are knowledgeable and helpful.
Date published: 2022-02-20
Rated 4 out of 5 by
sherry b4 from
turbo tax review
My experience was positive. I have a few additional questions to resolve thanks to Turbo tax.
Date published: 2022-02-20
Rated 3 out of 5 by
NAW1 from
Annual Headache!
Spent all Saturday doing our taxes, noted as Married, filing jointly. At the end of the day they were finished and I eFiled them, only to get an email later saying both the Federal and State e-Filings were REJECTED! (The State taxes were rejected automatically because the Federal taxes were rejected.) When I went back into the 2021 information, it said my wife's AGI didn't match what the IRS said it should be for 2020. SAY WHAT??? Why was my wife's AGI separated out if we were filing married jointly? I proceeded to verify our 2020 AGI that had been recorded with BOTH the IRS and info I'd submitted on my Fed tax form. Both indicated the AGI was the same. After calling TurboTax, who couldn't understand why only my wife's AGI was being requested since we had filed both years as "married, filing jointly", so they indicated they would submit a trouble ticket to find out why this was happening. I was told I could call back in a few days to see if they had an answer. In the meantime, I decided to re-eFile the taxes showing the same information. It could take up to 24 hours to find out if they've been rejected again and if so, I'll probably wind up printing and mailing them to both the Feds and State. And this was supposed to be a simply way to do taxes! I'm now questioning that decision.
Date published: 2022-02-20
Rated 5 out of 5 by
Riley718 from
So convenient
Very convenient and the ability to access tax experts is very valuable
Date published: 2022-02-20
Rated 4 out of 5 by
mule_gula from
Good, had a minor issue though
After importing info from a brokerage, I had a review prompt. When it was processed, my stock info was duplicated. Easy enough to correct, but not fun to see a tax bill triple.
Date published: 2022-02-20
Rated 4 out of 5 by
damit dan from
turbo tax is fairly painless
turbo tax could be a little cheaper to use and a little easier to use
Date published: 2022-02-20
Rated 5 out of 5 by
iammicmac from
Easy and intuitive if you have all of your docs.
ANYONE can use the system. Walks you through every step. I'll never go back to paying someone to do what I can do.
Date published: 2022-02-20
Rated 5 out of 5 by
Juice2425 from
everything was great until this part
Everything was great until this part , next time i will skip the review.
All TurboTax® Offerings Reviews - Page 15307
Date published: 2022-02-20
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
JPce from
Turbo tax is the way to go!
Easy and user friendly!10101010100101010100101010100101
Date published: 2022-02-20
Rated 4 out of 5 by
Godzgirl4jesus from
It's great!
Turbo Tax is great! I liked how an expert could help you for Free! Thanks so much!
Date published: 2022-02-20
Rated 4 out of 5 by
Bbossi from
I've used TurboTax for over 10 years
The majority of the agents are knowledgeable and helpful.
Date published: 2022-02-20
Rated 4 out of 5 by
sherry b4 from
turbo tax review
My experience was positive. I have a few additional questions to resolve thanks to Turbo tax.
Date published: 2022-02-20
Rated 3 out of 5 by
NAW1 from
Annual Headache!
Spent all Saturday doing our taxes, noted as Married, filing jointly. At the end of the day they were finished and I eFiled them, only to get an email later saying both the Federal and State e-Filings were REJECTED! (The State taxes were rejected automatically because the Federal taxes were rejected.) When I went back into the 2021 information, it said my wife's AGI didn't match what the IRS said it should be for 2020. SAY WHAT??? Why was my wife's AGI separated out if we were filing married jointly? I proceeded to verify our 2020 AGI that had been recorded with BOTH the IRS and info I'd submitted on my Fed tax form. Both indicated the AGI was the same. After calling TurboTax, who couldn't understand why only my wife's AGI was being requested since we had filed both years as "married, filing jointly", so they indicated they would submit a trouble ticket to find out why this was happening. I was told I could call back in a few days to see if they had an answer. In the meantime, I decided to re-eFile the taxes showing the same information. It could take up to 24 hours to find out if they've been rejected again and if so, I'll probably wind up printing and mailing them to both the Feds and State. And this was supposed to be a simply way to do taxes! I'm now questioning that decision.
Date published: 2022-02-20
Rated 5 out of 5 by
Riley718 from
So convenient
Very convenient and the ability to access tax experts is very valuable
Date published: 2022-02-20
Rated 4 out of 5 by
mule_gula from
Good, had a minor issue though
After importing info from a brokerage, I had a review prompt. When it was processed, my stock info was duplicated. Easy enough to correct, but not fun to see a tax bill triple.
Date published: 2022-02-20
Rated 4 out of 5 by
damit dan from
turbo tax is fairly painless
turbo tax could be a little cheaper to use and a little easier to use
Date published: 2022-02-20
Rated 5 out of 5 by
iammicmac from
Easy and intuitive if you have all of your docs.
ANYONE can use the system. Walks you through every step. I'll never go back to paying someone to do what I can do.
Date published: 2022-02-20
Rated 5 out of 5 by
Juice2425 from
everything was great until this part
Everything was great until this part , next time i will skip the review.
All TurboTax® Offerings Reviews - Page 15307
Date published: 2022-02-20