TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is awesome! I dread filing my taxes every year but once I go into Turbo Tax I am anxiety free.
Date published: 2021-02-11
Rated 5 out of 5 by from You did a great job Your help was great and I wouldnt go any where else
Date published: 2021-02-11
Rated 5 out of 5 by from turbo tax is easy and fast always use turbo tax it keeps me info make doing taxes easy and fast love it i tell all my friends to use it
Date published: 2021-02-11
Rated 5 out of 5 by from turbo tax is awesome i had trouble and was able to get immediate help by customer service live.
Date published: 2021-02-11
Rated 5 out of 5 by from Free and easy Turbo tax free has been my go to tax return service for four years now. The free service offers all I need to get my return done accurately and in a timely manner. The free service includes the ability to automatically load income and banking information where other free services do not.
Date published: 2021-02-11
Rated 4 out of 5 by from Good but has opportunities for improvement I have used the product for the past 3 years. However, in 2020, I refinanced my 1st and 2nd mortgage into a single loan, that was then transferred to a new loan servicer. This scenario "broke" TurboTax. It took 4 support calls and we still had to "trick" the system to not see this single mortgage as two mortgages. Also, some of the questions in the mortgage interest section are not clear, particularly around a refinance. For instance, the question that asks "Is this a mortgage you have ever refinanced?" Well, if you have just refinanced, you would expect the answer be "yes". But apparently, the answer is no. It's the original loan. TurboTax should ask less confusing questions here.
Date published: 2021-02-11
Rated 3 out of 5 by from Used turbo tax for 3 years Every year filing with turbo tax I never had an issue this year I had to pay $140 plus upgrade to a deluxe package to get my student returns. Kinda disappointed
Date published: 2021-02-11
Rated 5 out of 5 by from Turbotax Online Help Needed Help getting through my returns kept getting an error message at the end when e filing shared my screen and Nick worked through all my issues and was able to get it completed and filed.. so glad you have the live help option well worth the fee..
Date published: 2021-02-11
Rated 5 out of 5 by from Turbo Tax is awesome! Great Experience! I have used turbo tax for a few years now.
Date published: 2021-02-11
Rated 5 out of 5 by from great it works well i recommend this service to all people
Date published: 2021-02-11
All TurboTax® Offerings Reviews - Page 15307
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is awesome! I dread filing my taxes every year but once I go into Turbo Tax I am anxiety free.
Date published: 2021-02-11
Rated 5 out of 5 by from You did a great job Your help was great and I wouldnt go any where else
Date published: 2021-02-11
Rated 5 out of 5 by from turbo tax is easy and fast always use turbo tax it keeps me info make doing taxes easy and fast love it i tell all my friends to use it
Date published: 2021-02-11
Rated 5 out of 5 by from turbo tax is awesome i had trouble and was able to get immediate help by customer service live.
Date published: 2021-02-11
Rated 5 out of 5 by from Free and easy Turbo tax free has been my go to tax return service for four years now. The free service offers all I need to get my return done accurately and in a timely manner. The free service includes the ability to automatically load income and banking information where other free services do not.
Date published: 2021-02-11
Rated 4 out of 5 by from Good but has opportunities for improvement I have used the product for the past 3 years. However, in 2020, I refinanced my 1st and 2nd mortgage into a single loan, that was then transferred to a new loan servicer. This scenario "broke" TurboTax. It took 4 support calls and we still had to "trick" the system to not see this single mortgage as two mortgages. Also, some of the questions in the mortgage interest section are not clear, particularly around a refinance. For instance, the question that asks "Is this a mortgage you have ever refinanced?" Well, if you have just refinanced, you would expect the answer be "yes". But apparently, the answer is no. It's the original loan. TurboTax should ask less confusing questions here.
Date published: 2021-02-11
Rated 3 out of 5 by from Used turbo tax for 3 years Every year filing with turbo tax I never had an issue this year I had to pay $140 plus upgrade to a deluxe package to get my student returns. Kinda disappointed
Date published: 2021-02-11
Rated 5 out of 5 by from Turbotax Online Help Needed Help getting through my returns kept getting an error message at the end when e filing shared my screen and Nick worked through all my issues and was able to get it completed and filed.. so glad you have the live help option well worth the fee..
Date published: 2021-02-11
Rated 5 out of 5 by from Turbo Tax is awesome! Great Experience! I have used turbo tax for a few years now.
Date published: 2021-02-11
Rated 5 out of 5 by from great it works well i recommend this service to all people
Date published: 2021-02-11
All TurboTax® Offerings Reviews - Page 15307