TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from TUBRO IS VERY SIMPLE TUBRO IS VERY SIMPLE AND EASY TO DO and advise any one to try
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo is great to use A little long, but It was worth it, I will recommend it to everyone
Date published: 2021-02-17
Rated 5 out of 5 by from Hey530xxxx Quick and easy like my EX. Turbo tax lady called me and done tolled me thats I was gonna be getting mes a stimulus tax credit and I was all like whoop deed eeee deed immas a happy go luckier guy man person yea
Date published: 2021-02-17
Rated 5 out of 5 by from Super convenient Fast filing, help button for anytime, Is thorough in securing your information and identity.
Date published: 2021-02-17
Rated 5 out of 5 by from Loved the guidance and support was very helpful and professional was very supportive in helping meet my needs
Date published: 2021-02-17
Rated 4 out of 5 by from Not as user friendly this year I had several issues that made no sense and had no explanation and offered no way to correct. I had to research IRS forms myself and get help for how to correct myself. Turbo offered no options for fixing the mistakes that were as far as I can tell randomly assigned because I did not add them.
Date published: 2021-02-17
Rated 4 out of 5 by from TURBO TAX IS AWESOME. EASY TO USE. MY GO TO TAX PREPARER FROM NOW ON. LOVE IT
Date published: 2021-02-17
Rated 4 out of 5 by from Great Sevice Minus a star because this seems to be getting just as expensive as a Tax Preparer.
Date published: 2021-02-17
Rated 3 out of 5 by from Disappointed Besides the fact that Turbotax was part of the problem with getting my second stimulus payment, it has taken me 12 hours today of revisiting my return and correcting an error and trying to refile my 2020 return. The correction was an easy fix but then the page would never load to allow me to complete the refile. I tried this on different devices and logged in SEVERAL times to refile without success for over 12 hours. I have been very disappointed with the website and the app.
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Tax amazing TurboTax is free and really easy too use, this is my 3rd time doing taxes and do not plan switching in the near future.
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 15305
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TUBRO IS VERY SIMPLE TUBRO IS VERY SIMPLE AND EASY TO DO and advise any one to try
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo is great to use A little long, but It was worth it, I will recommend it to everyone
Date published: 2021-02-17
Rated 5 out of 5 by from Hey530xxxx Quick and easy like my EX. Turbo tax lady called me and done tolled me thats I was gonna be getting mes a stimulus tax credit and I was all like whoop deed eeee deed immas a happy go luckier guy man person yea
Date published: 2021-02-17
Rated 5 out of 5 by from Super convenient Fast filing, help button for anytime, Is thorough in securing your information and identity.
Date published: 2021-02-17
Rated 5 out of 5 by from Loved the guidance and support was very helpful and professional was very supportive in helping meet my needs
Date published: 2021-02-17
Rated 4 out of 5 by from Not as user friendly this year I had several issues that made no sense and had no explanation and offered no way to correct. I had to research IRS forms myself and get help for how to correct myself. Turbo offered no options for fixing the mistakes that were as far as I can tell randomly assigned because I did not add them.
Date published: 2021-02-17
Rated 4 out of 5 by from TURBO TAX IS AWESOME. EASY TO USE. MY GO TO TAX PREPARER FROM NOW ON. LOVE IT
Date published: 2021-02-17
Rated 4 out of 5 by from Great Sevice Minus a star because this seems to be getting just as expensive as a Tax Preparer.
Date published: 2021-02-17
Rated 3 out of 5 by from Disappointed Besides the fact that Turbotax was part of the problem with getting my second stimulus payment, it has taken me 12 hours today of revisiting my return and correcting an error and trying to refile my 2020 return. The correction was an easy fix but then the page would never load to allow me to complete the refile. I tried this on different devices and logged in SEVERAL times to refile without success for over 12 hours. I have been very disappointed with the website and the app.
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Tax amazing TurboTax is free and really easy too use, this is my 3rd time doing taxes and do not plan switching in the near future.
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 15305