TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281619 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo Tax Is Awesome This year I needed some help from a Turbo Tax advisor who walked me through all of the steps to find the one thing I had entered incorrectly. I so appreciated his time and patience! The rest was a piece of cake.
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Tax was wonderful, once in contact with Mone I spoke with three people, the person who was most excellent was Monique!
Date published: 2021-02-17
Rated 5 out of 5 by from very nice it was easy to use. very simple and nice. would reccomend.
Date published: 2021-02-17
Rated 1 out of 5 by from Horrible I get lied to every year on how much it is going to cost until it's to late to go back. I'm done using this horrible site
Date published: 2021-02-17
Rated 3 out of 5 by from TurboTax is great - until you need help I have used free TurboTax to do my taxes for years and it has been smooth sailing, very user friendly and easy to understand. However, this year there was some sort of problem that made my state return get rejected and the "explanation" email was very vague on the reason. Then when I tried to get help via chat, calling, etc, I couldn't get through to anyone or any actual answers, so I just followed the prompts on the site, and when the problem was "fixed" my refund had gone down $50. Very frustrating.
Date published: 2021-02-17
Rated 5 out of 5 by from No worries First time filing 1099, and it was fast and easy, had some questions and a representative got back to me quickly and answered all my questions and went over it with me.
Date published: 2021-02-17
Rated 5 out of 5 by from turbo is great i like turbo tax very much it is very easy in explaning everything step by step
Date published: 2021-02-17
Rated 5 out of 5 by from Simplicity for Tax Filing Granted, I have a very straight-forward tax return, but TurboTax makes it simple and easy to complete and file both state and federal taxes. No frustration
Date published: 2021-02-17
Rated 5 out of 5 by from Amazing service I was having issues with my New York State tax return and an expert(Timothy) alongwith other members of the team helped me out. Overall fantastic service and I'm extremely grateful for their help
Date published: 2021-02-17
Rated 3 out of 5 by from The TurboTax could be cheaper ! I understand it was going to be FREE, but I had to pay again...
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 15302
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Is Awesome This year I needed some help from a Turbo Tax advisor who walked me through all of the steps to find the one thing I had entered incorrectly. I so appreciated his time and patience! The rest was a piece of cake.
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Tax was wonderful, once in contact with Mone I spoke with three people, the person who was most excellent was Monique!
Date published: 2021-02-17
Rated 5 out of 5 by from very nice it was easy to use. very simple and nice. would reccomend.
Date published: 2021-02-17
Rated 1 out of 5 by from Horrible I get lied to every year on how much it is going to cost until it's to late to go back. I'm done using this horrible site
Date published: 2021-02-17
Rated 3 out of 5 by from TurboTax is great - until you need help I have used free TurboTax to do my taxes for years and it has been smooth sailing, very user friendly and easy to understand. However, this year there was some sort of problem that made my state return get rejected and the "explanation" email was very vague on the reason. Then when I tried to get help via chat, calling, etc, I couldn't get through to anyone or any actual answers, so I just followed the prompts on the site, and when the problem was "fixed" my refund had gone down $50. Very frustrating.
Date published: 2021-02-17
Rated 5 out of 5 by from No worries First time filing 1099, and it was fast and easy, had some questions and a representative got back to me quickly and answered all my questions and went over it with me.
Date published: 2021-02-17
Rated 5 out of 5 by from turbo is great i like turbo tax very much it is very easy in explaning everything step by step
Date published: 2021-02-17
Rated 5 out of 5 by from Simplicity for Tax Filing Granted, I have a very straight-forward tax return, but TurboTax makes it simple and easy to complete and file both state and federal taxes. No frustration
Date published: 2021-02-17
Rated 5 out of 5 by from Amazing service I was having issues with my New York State tax return and an expert(Timothy) alongwith other members of the team helped me out. Overall fantastic service and I'm extremely grateful for their help
Date published: 2021-02-17
Rated 3 out of 5 by from The TurboTax could be cheaper ! I understand it was going to be FREE, but I had to pay again...
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 15302