TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281677 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from TurboTax is as good as it gets First off, what a great company. The whole process couldn't be easier. 10/10 would recommend and am honored to be apart of such a streamlined exchange.
Date published: 2021-02-25
Rated 3 out of 5 by from TURBO TAX OK I HAVE USED TURBO TAX FOR 5 YEARS AND HAVE LIKED IT. THIS YEAR I FOUND IT MORE CONFUSING BECAUSE OF ALL THE ADDS FOR ADDITOINAL PRODUCTS. WE ARE RETIRED AND FILE A SIM;LE RETURN BUT I HAD TO PAY $110 DOLLARS TO FILE BECAUSE IT SWITCHED ME TO TURBOTAX PREMIERE WITH THE QUESTIONS IN THE MIDDLE OF FILING. NOW GOOD FOR RETIRED PEROPLE ON FIXED INCOME.
Date published: 2021-02-25
Rated 4 out of 5 by from great it was easy to install and complete. I like the step by step
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is tax filing for dummies TurboTax makes it super easy to file refunds it explains things in simple terms and a very helpful and easy UI
Date published: 2021-02-25
Rated 5 out of 5 by from they're great I prepared my taxes online. It was fast, easy and also free.
Date published: 2021-02-25
Rated 5 out of 5 by from Wish I'd used TurboTax Sooner! I have been using another online application for years and was hesitant to change. My DIL suggested I do it this year because of the changes due to covid-19. Sure enough the questions were far more thorough, allowing me to get a refund as opposed to owing like the other app said I would.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo is Awesome!! You all make doing taxes easy and I love the additional services offered.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo tax was awesome Turbo tax was great and awesome. Though i spent time on filing.
Date published: 2021-02-25
Rated 5 out of 5 by from Love Turbo-Tax! I love Turbo Tax because it is so user-friendly, I use it every year for my taxes!
Date published: 2021-02-25
Rated 3 out of 5 by from Frustrating I’ve done TurboTax before, but this year I opted for TurboTax Live & I will never do that again, unless the format changes. Once you decide to go Live, you CANNOT go back, regardless how unhappy you are. It’s almost IMPOSSIBLE to reach anyone by phone, the preparer would not call me back despite numerous requests. Very frustrating experience.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 15301
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is as good as it gets First off, what a great company. The whole process couldn't be easier. 10/10 would recommend and am honored to be apart of such a streamlined exchange.
Date published: 2021-02-25
Rated 3 out of 5 by from TURBO TAX OK I HAVE USED TURBO TAX FOR 5 YEARS AND HAVE LIKED IT. THIS YEAR I FOUND IT MORE CONFUSING BECAUSE OF ALL THE ADDS FOR ADDITOINAL PRODUCTS. WE ARE RETIRED AND FILE A SIM;LE RETURN BUT I HAD TO PAY $110 DOLLARS TO FILE BECAUSE IT SWITCHED ME TO TURBOTAX PREMIERE WITH THE QUESTIONS IN THE MIDDLE OF FILING. NOW GOOD FOR RETIRED PEROPLE ON FIXED INCOME.
Date published: 2021-02-25
Rated 4 out of 5 by from great it was easy to install and complete. I like the step by step
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is tax filing for dummies TurboTax makes it super easy to file refunds it explains things in simple terms and a very helpful and easy UI
Date published: 2021-02-25
Rated 5 out of 5 by from they're great I prepared my taxes online. It was fast, easy and also free.
Date published: 2021-02-25
Rated 5 out of 5 by from Wish I'd used TurboTax Sooner! I have been using another online application for years and was hesitant to change. My DIL suggested I do it this year because of the changes due to covid-19. Sure enough the questions were far more thorough, allowing me to get a refund as opposed to owing like the other app said I would.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo is Awesome!! You all make doing taxes easy and I love the additional services offered.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo tax was awesome Turbo tax was great and awesome. Though i spent time on filing.
Date published: 2021-02-25
Rated 5 out of 5 by from Love Turbo-Tax! I love Turbo Tax because it is so user-friendly, I use it every year for my taxes!
Date published: 2021-02-25
Rated 3 out of 5 by from Frustrating I’ve done TurboTax before, but this year I opted for TurboTax Live & I will never do that again, unless the format changes. Once you decide to go Live, you CANNOT go back, regardless how unhappy you are. It’s almost IMPOSSIBLE to reach anyone by phone, the preparer would not call me back despite numerous requests. Very frustrating experience.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 15301