TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from okay it took about a whole mont... but thanks :) lol i live in nc so i couldn't submit my taxes till literally today (not yall fault tho)... however it was super easy and as someone who's been doing their own taxes for two years now... it has been a breeze. thanks turbo tax!!
Date published: 2022-02-26
Rated 3 out of 5 by from Good Very good I recommend to de people who need and doing next year we TurboTax
Date published: 2022-02-26
Rated 2 out of 5 by from Hopefully correct I ended up using TurboTax again. Habits. This year, of course, again, they didn't have some necessary forms when I wanted to file at the beginning of February. But of course this only became clear when I had paid and could not select direct debit because I owe taxes. Then on Feb 17, TurboTax sent me an e-mail "You did it! Taxes are done !". Far from it. Yes, I'd paid for TurboTax, but due to missing forms I could not complete and file my return. Now - Feb 25 - they finally have the forms ready, and the thing taunts me with "The refund-advance-option is no longer available. It was a limited-time offer". This is (1) not nice, because not my fault, and (2) doesn't apply because I owe money. Let's hope it's not rejected due to TurboTax errors ( missing form entries ) like last year. I rate it two stars because I do seem to have gotten my taxes done. I expect better. Have the forms ready. Import my W2 without errors. No copy&paste errors in descriptions. No offers that can't apply to me.
Date published: 2022-02-26
Rated 5 out of 5 by from Turbo Tax is great! My experience has always been good with TurboTax!!!
Date published: 2022-02-26
Rated 5 out of 5 by from Easy To Use Super easy to navigate and use, it step by step walks you through everything which is awesome for first time fillers like myself.
Date published: 2022-02-26
Rated 5 out of 5 by from Turbotax is awesome! I like to use Turbotax to prepare my taxes because it's cheaper than accountants and covers all my cases, including stocks, crypto, employment and unemployment, etc.
Date published: 2022-02-26
Rated 5 out of 5 by from TurboTax is awesome! Very functional and efficient program. Will be using again next year!
Date published: 2022-02-26
Rated 5 out of 5 by from TurboTax is great Very easy to understand was able to take my time and review with every step Thanks
Date published: 2022-02-26
Rated 4 out of 5 by from Wow That was definitely the most brutal tax process I've ever been through, but I did appreciate that TurboTax fed me the questions in an easy way so I could do this at home on a Friday night in February.
Date published: 2022-02-26
Rated 5 out of 5 by from Really helpful for self-employed Had a tough time figuring out how to file while I worked at home and my wife was self-employed but was able to figure it out with TurboTax's help
Date published: 2022-02-26
All TurboTax® Offerings Reviews - Page 15300
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from okay it took about a whole mont... but thanks :) lol i live in nc so i couldn't submit my taxes till literally today (not yall fault tho)... however it was super easy and as someone who's been doing their own taxes for two years now... it has been a breeze. thanks turbo tax!!
Date published: 2022-02-26
Rated 3 out of 5 by from Good Very good I recommend to de people who need and doing next year we TurboTax
Date published: 2022-02-26
Rated 2 out of 5 by from Hopefully correct I ended up using TurboTax again. Habits. This year, of course, again, they didn't have some necessary forms when I wanted to file at the beginning of February. But of course this only became clear when I had paid and could not select direct debit because I owe taxes. Then on Feb 17, TurboTax sent me an e-mail "You did it! Taxes are done !". Far from it. Yes, I'd paid for TurboTax, but due to missing forms I could not complete and file my return. Now - Feb 25 - they finally have the forms ready, and the thing taunts me with "The refund-advance-option is no longer available. It was a limited-time offer". This is (1) not nice, because not my fault, and (2) doesn't apply because I owe money. Let's hope it's not rejected due to TurboTax errors ( missing form entries ) like last year. I rate it two stars because I do seem to have gotten my taxes done. I expect better. Have the forms ready. Import my W2 without errors. No copy&paste errors in descriptions. No offers that can't apply to me.
Date published: 2022-02-26
Rated 5 out of 5 by from Turbo Tax is great! My experience has always been good with TurboTax!!!
Date published: 2022-02-26
Rated 5 out of 5 by from Easy To Use Super easy to navigate and use, it step by step walks you through everything which is awesome for first time fillers like myself.
Date published: 2022-02-26
Rated 5 out of 5 by from Turbotax is awesome! I like to use Turbotax to prepare my taxes because it's cheaper than accountants and covers all my cases, including stocks, crypto, employment and unemployment, etc.
Date published: 2022-02-26
Rated 5 out of 5 by from TurboTax is awesome! Very functional and efficient program. Will be using again next year!
Date published: 2022-02-26
Rated 5 out of 5 by from TurboTax is great Very easy to understand was able to take my time and review with every step Thanks
Date published: 2022-02-26
Rated 4 out of 5 by from Wow That was definitely the most brutal tax process I've ever been through, but I did appreciate that TurboTax fed me the questions in an easy way so I could do this at home on a Friday night in February.
Date published: 2022-02-26
Rated 5 out of 5 by from Really helpful for self-employed Had a tough time figuring out how to file while I worked at home and my wife was self-employed but was able to figure it out with TurboTax's help
Date published: 2022-02-26
All TurboTax® Offerings Reviews - Page 15300