TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Awsome I love Turbo Tax and the help that you get when you need it. they are repectful and very polite
Date published: 2021-02-17
Rated 5 out of 5 by from Thank you! Our taxes became complex for 2020. I thought I wasn't able to do it but I did due to all the help of TurboTax! Thank you so much.
Date published: 2021-02-17
Rated 5 out of 5 by from excellent Turbo tax makes it super easy and convenient to file my taxes. This will be my 3rd year filing with them and it has been by far the best experience.
Date published: 2021-02-17
Rated 4 out of 5 by from Good service The site did not have the best visibility on the return to compare year to year, but Jason the live CPA was extremely helpful and informative in our interaction. He was able to answer all questions with confidence and helped me understand my return and how to move forward.
Date published: 2021-02-17
Rated 4 out of 5 by from Turbo Tax is a great tool I use Turbo Tax every year and have used the live help option. It is a great resource and has always been quick and easy.
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo is Awsome I had several glitches and they helped me threw them.
Date published: 2021-02-17
Rated 5 out of 5 by from TurboTax is Awesome! Easy and fast, been using it for years. Will use it again next year I’m sure.
Date published: 2021-02-17
Rated 2 out of 5 by from Too Many Technical Difficulties This Year I'm usually quite fond of Turbotax for my tax preparation needs. It's generally fast, efficient and seamless (which is why I've chosen to file my taxes this way the last four years). However, this year, it was a nightmare. The system froze up on me three separate times. It kept kicking the W2 information that I exported out of the system so I had to hand type it THREE times before it took. I was very disappointed this year. It took entirely too long due to the technical issues.
Date published: 2021-02-17
Rated 1 out of 5 by from It used to be good They charge way too much now, and if you accidently click on an upgrade you have to start all over if you change to a lower package.
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo tax is awesome This was my first time with turbo tax and I was very nervous but turbo tax made it easy to understand.
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 15288
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Awsome I love Turbo Tax and the help that you get when you need it. they are repectful and very polite
Date published: 2021-02-17
Rated 5 out of 5 by from Thank you! Our taxes became complex for 2020. I thought I wasn't able to do it but I did due to all the help of TurboTax! Thank you so much.
Date published: 2021-02-17
Rated 5 out of 5 by from excellent Turbo tax makes it super easy and convenient to file my taxes. This will be my 3rd year filing with them and it has been by far the best experience.
Date published: 2021-02-17
Rated 4 out of 5 by from Good service The site did not have the best visibility on the return to compare year to year, but Jason the live CPA was extremely helpful and informative in our interaction. He was able to answer all questions with confidence and helped me understand my return and how to move forward.
Date published: 2021-02-17
Rated 4 out of 5 by from Turbo Tax is a great tool I use Turbo Tax every year and have used the live help option. It is a great resource and has always been quick and easy.
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo is Awsome I had several glitches and they helped me threw them.
Date published: 2021-02-17
Rated 5 out of 5 by from TurboTax is Awesome! Easy and fast, been using it for years. Will use it again next year I’m sure.
Date published: 2021-02-17
Rated 2 out of 5 by from Too Many Technical Difficulties This Year I'm usually quite fond of Turbotax for my tax preparation needs. It's generally fast, efficient and seamless (which is why I've chosen to file my taxes this way the last four years). However, this year, it was a nightmare. The system froze up on me three separate times. It kept kicking the W2 information that I exported out of the system so I had to hand type it THREE times before it took. I was very disappointed this year. It took entirely too long due to the technical issues.
Date published: 2021-02-17
Rated 1 out of 5 by from It used to be good They charge way too much now, and if you accidently click on an upgrade you have to start all over if you change to a lower package.
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo tax is awesome This was my first time with turbo tax and I was very nervous but turbo tax made it easy to understand.
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 15288