TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294025 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from it was busy to do. it has easy to do. loved how easy it was. the instruction was easy to do
Date published: 2022-02-10
Rated 5 out of 5 by from Changed the way I do taxes! I used to go to HR Block since I turned of tax-paying age. I was recommended to use TurboTax by one of my old bosses several years ago and will never go pay hundreds of dollars again for a "tax professional" to do my taxes. I am sure they use a system that is just like TurboTax that walks them through each box. Using TurboTax helps me get a better understanding at what is being deducted, and why - these "tax professionals" at HR Block and other places are never able to answer questions as to why. I highly recommend everyone to use TurboTax, even those will complicated situations since TurboTax takes you step-by-step and also gives additional options to get the most refund.
Date published: 2022-02-10
Rated 5 out of 5 by from Awesome Great 1st time doing it and i would rather this way
Date published: 2022-02-10
Rated 1 out of 5 by from Interesting choice of fee amount... I was aware before I filed that TurboTax charges an additional fee for choosing to file electronically on top of the original cost of the service (which already makes no sense, that's like charging for plane tickets and then charging to USE the plane tickets, but anyway) so I am not here to whine about being tricked. What I found particularly under-handed, though, was that the fee for this "additional" service is the exact same amount ($39) that we are paying for the original service. That makes it even easier to slip past someone. It also implies that you think the ability to file electronically accounts for HALF the value of your product, so how you figure that's not a core feature is beyond me. Next time I buy a car I'll make sure the price includes the engine.
Date published: 2022-02-10
Rated 5 out of 5 by from Turbo Tax is the best way to file I had a good experience with filing my taxes and I knew an expert was there if I needed one.
Date published: 2022-02-10
Rated 5 out of 5 by from Very Easy Turbo Tax is an excellent program to use for someone not as experienced as others
Date published: 2022-02-10
Rated 5 out of 5 by from Turbo Tax is awesome Free and easy. They imported all my information from last year.
Date published: 2022-02-10
Rated 5 out of 5 by from Fantastic all around! I was totally lost on several issues. She talked me through everthing!
Date published: 2022-02-10
Rated 5 out of 5 by from Quick and Easy Simple process with prompts to guide you through the return. Finished a simple tax return in 20 minutes
Date published: 2022-02-10
Rated 4 out of 5 by from use turbotax for convience ive used turbotax for many years and i understand how things change. it is easy because it asks you about the issues one by one. sometimes it is frustrating because you don't always understand the terminology or what the forms are for.
Date published: 2022-02-10
All TurboTax® Offerings Reviews - Page 15283
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from it was busy to do. it has easy to do. loved how easy it was. the instruction was easy to do
Date published: 2022-02-10
Rated 5 out of 5 by from Changed the way I do taxes! I used to go to HR Block since I turned of tax-paying age. I was recommended to use TurboTax by one of my old bosses several years ago and will never go pay hundreds of dollars again for a "tax professional" to do my taxes. I am sure they use a system that is just like TurboTax that walks them through each box. Using TurboTax helps me get a better understanding at what is being deducted, and why - these "tax professionals" at HR Block and other places are never able to answer questions as to why. I highly recommend everyone to use TurboTax, even those will complicated situations since TurboTax takes you step-by-step and also gives additional options to get the most refund.
Date published: 2022-02-10
Rated 5 out of 5 by from Awesome Great 1st time doing it and i would rather this way
Date published: 2022-02-10
Rated 1 out of 5 by from Interesting choice of fee amount... I was aware before I filed that TurboTax charges an additional fee for choosing to file electronically on top of the original cost of the service (which already makes no sense, that's like charging for plane tickets and then charging to USE the plane tickets, but anyway) so I am not here to whine about being tricked. What I found particularly under-handed, though, was that the fee for this "additional" service is the exact same amount ($39) that we are paying for the original service. That makes it even easier to slip past someone. It also implies that you think the ability to file electronically accounts for HALF the value of your product, so how you figure that's not a core feature is beyond me. Next time I buy a car I'll make sure the price includes the engine.
Date published: 2022-02-10
Rated 5 out of 5 by from Turbo Tax is the best way to file I had a good experience with filing my taxes and I knew an expert was there if I needed one.
Date published: 2022-02-10
Rated 5 out of 5 by from Very Easy Turbo Tax is an excellent program to use for someone not as experienced as others
Date published: 2022-02-10
Rated 5 out of 5 by from Turbo Tax is awesome Free and easy. They imported all my information from last year.
Date published: 2022-02-10
Rated 5 out of 5 by from Fantastic all around! I was totally lost on several issues. She talked me through everthing!
Date published: 2022-02-10
Rated 5 out of 5 by from Quick and Easy Simple process with prompts to guide you through the return. Finished a simple tax return in 20 minutes
Date published: 2022-02-10
Rated 4 out of 5 by from use turbotax for convience ive used turbotax for many years and i understand how things change. it is easy because it asks you about the issues one by one. sometimes it is frustrating because you don't always understand the terminology or what the forms are for.
Date published: 2022-02-10
All TurboTax® Offerings Reviews - Page 15283