TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Very easy to use very easy to use. Always free for senior Citizen With no deductions.
Date published: 2023-02-10
Rated 5 out of 5 by from Live assist is great Had several questions because of life changes and each rep I spoke to was excellent! They knew what I needed and helped greatly!
Date published: 2023-02-10
Rated 5 out of 5 by from Turbo tax is the best way to go to do your taxes. Very easy to use, did tax returns in less than two hours.
Date published: 2023-02-10
Rated 5 out of 5 by from TurboTax is fun and simple! First time using it! It was a great experience! Thanks!
Date published: 2023-02-10
Rated 5 out of 5 by from Turbo Tax ease of use Turbotax made it easy to enter all income sources and deductions. It was fairly quick and explained every step. I needed help with my social security income and I had to use Live Chat. Robert answered all my questions and walked me through it.
Date published: 2023-02-10
Rated 5 out of 5 by from Year after year, Turbo Tax is the BEST! I absolutely love Turbo Tax and how they walk me through filing my taxes with ease.
Date published: 2023-02-10
Rated 1 out of 5 by from TurboTax solves the problem it creates TurboTax only exists because it pays off government officials to keep the tax code overly complicated. It's a racket.
Date published: 2023-02-10
Rated 5 out of 5 by from 13 years of TurboTax What can I say? I keep coming back! It's easy for me even though I have a few small businesses. Plus I always feel safe and secure.
Date published: 2023-02-10
Rated 5 out of 5 by from Turbo Tax is Amazing!!! I did not know what the heck I was doing but Turbotax help me through the whole process which I am very thankful for. thank you so much Turbotax!!!
Date published: 2023-02-10
Rated 3 out of 5 by from TurboTax is declining It feels like TurboTax was not a "ready for market" product this year. The information more confusing in many areas. Also, I was informed that due to a TurboTax "forms" issue (the message actually said "This is on us, we are waiting to complete a specific form needed to be filed with your state taxes") and that I would have to wait several days before I could file my state taxes. I got no notification from TurboTax when this "forms" issue was resolved. After several days I signed on and found no mention of any resolution to this supposed "forms" issue but instead a message that my state taxes were ready to be reviewed and transmitted. Well how long had they been ready? Did I wait in vain? My experience with TurboTax is that each year it seemed to get better, sometime by a little, sometimes by a lot. But, always better. This is the first time I felt like it was somehow cheaper with a lot less attention to detail.
Date published: 2023-02-10
All TurboTax® Offerings Reviews - Page 15282
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very easy to use very easy to use. Always free for senior Citizen With no deductions.
Date published: 2023-02-10
Rated 5 out of 5 by from Live assist is great Had several questions because of life changes and each rep I spoke to was excellent! They knew what I needed and helped greatly!
Date published: 2023-02-10
Rated 5 out of 5 by from Turbo tax is the best way to go to do your taxes. Very easy to use, did tax returns in less than two hours.
Date published: 2023-02-10
Rated 5 out of 5 by from TurboTax is fun and simple! First time using it! It was a great experience! Thanks!
Date published: 2023-02-10
Rated 5 out of 5 by from Turbo Tax ease of use Turbotax made it easy to enter all income sources and deductions. It was fairly quick and explained every step. I needed help with my social security income and I had to use Live Chat. Robert answered all my questions and walked me through it.
Date published: 2023-02-10
Rated 5 out of 5 by from Year after year, Turbo Tax is the BEST! I absolutely love Turbo Tax and how they walk me through filing my taxes with ease.
Date published: 2023-02-10
Rated 1 out of 5 by from TurboTax solves the problem it creates TurboTax only exists because it pays off government officials to keep the tax code overly complicated. It's a racket.
Date published: 2023-02-10
Rated 5 out of 5 by from 13 years of TurboTax What can I say? I keep coming back! It's easy for me even though I have a few small businesses. Plus I always feel safe and secure.
Date published: 2023-02-10
Rated 5 out of 5 by from Turbo Tax is Amazing!!! I did not know what the heck I was doing but Turbotax help me through the whole process which I am very thankful for. thank you so much Turbotax!!!
Date published: 2023-02-10
Rated 3 out of 5 by from TurboTax is declining It feels like TurboTax was not a "ready for market" product this year. The information more confusing in many areas. Also, I was informed that due to a TurboTax "forms" issue (the message actually said "This is on us, we are waiting to complete a specific form needed to be filed with your state taxes") and that I would have to wait several days before I could file my state taxes. I got no notification from TurboTax when this "forms" issue was resolved. After several days I signed on and found no mention of any resolution to this supposed "forms" issue but instead a message that my state taxes were ready to be reviewed and transmitted. Well how long had they been ready? Did I wait in vain? My experience with TurboTax is that each year it seemed to get better, sometime by a little, sometimes by a lot. But, always better. This is the first time I felt like it was somehow cheaper with a lot less attention to detail.
Date published: 2023-02-10
All TurboTax® Offerings Reviews - Page 15282