TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from Turbotax is easy to use It was easy to file. I just had a problem getting a discount. I had a friend who sent me a discount code to put in to file with turbo tax but I didn't see the option to put it in.
Date published: 2021-02-17
Rated 5 out of 5 by from awesome good and quick, Always love Turbo Tax have used it for years.
Date published: 2021-02-17
Rated 5 out of 5 by from The expert tax consultant It took me awhile before anyone helped me until now. She was very polite curtious and well educated.
Date published: 2021-02-17
Rated 4 out of 5 by from Had a bug I got all the way to the end of filing and when I reviewed it brought all my previous years return in with all zeros and caused me to restart my return twice. Thankfully when I got called by Winter with customer service we were able to get it finally submitted after a few hiccups. I wouldn't have been able to file without her help around this bug that kept erasing everything.
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Tax is easy It was a good experience. I will file my taxes with Turbo Tax again.
Date published: 2021-02-17
Rated 5 out of 5 by from Everything was so easy this year. Thank you. Last year, there were some problems with the Turbo Tax Software, but this year it went very well.
Date published: 2021-02-17
Rated 5 out of 5 by from TurboTax is amazing It was a truely easy expenience i would highly reccomend going here to do your taxes because i tried to file on free file irs site and i was rejected lots of times but here i was not rejected
Date published: 2021-02-17
Rated 5 out of 5 by from TurboTax is the way to go for consistent returns Very clear and concise. On line chat available for free. Consistent for almost 10 years in a row!
Date published: 2021-02-17
Rated 1 out of 5 by from RIP OFF I have filed w/ Turbo Tax for a few years now with no issues until this year trying to file my 2020 taxes for fed and state. The company claims to file free simple returns which I thought mine was considering I only had w2's this year. However, I was unpleasantly surprised when the company let me know they would have to charge me $40 per return PLUS $40 extra to deduct it from my tax refund because I participated in an HSA program. I went ahead and chose that option as I had already completed both returns and didn't want to waste my time w/ another company that would potentially do the same thing. Turbo Tax is easy to use and I appreciate that, but be prepared to either get out your credit card or pay the extra fee to have it deducted from your refund.
Date published: 2021-02-17
Rated 5 out of 5 by from So easy! I will always use turbo tax forever! Such a great and easy service.
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 15276
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Turbotax is easy to use It was easy to file. I just had a problem getting a discount. I had a friend who sent me a discount code to put in to file with turbo tax but I didn't see the option to put it in.
Date published: 2021-02-17
Rated 5 out of 5 by from awesome good and quick, Always love Turbo Tax have used it for years.
Date published: 2021-02-17
Rated 5 out of 5 by from The expert tax consultant It took me awhile before anyone helped me until now. She was very polite curtious and well educated.
Date published: 2021-02-17
Rated 4 out of 5 by from Had a bug I got all the way to the end of filing and when I reviewed it brought all my previous years return in with all zeros and caused me to restart my return twice. Thankfully when I got called by Winter with customer service we were able to get it finally submitted after a few hiccups. I wouldn't have been able to file without her help around this bug that kept erasing everything.
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Tax is easy It was a good experience. I will file my taxes with Turbo Tax again.
Date published: 2021-02-17
Rated 5 out of 5 by from Everything was so easy this year. Thank you. Last year, there were some problems with the Turbo Tax Software, but this year it went very well.
Date published: 2021-02-17
Rated 5 out of 5 by from TurboTax is amazing It was a truely easy expenience i would highly reccomend going here to do your taxes because i tried to file on free file irs site and i was rejected lots of times but here i was not rejected
Date published: 2021-02-17
Rated 5 out of 5 by from TurboTax is the way to go for consistent returns Very clear and concise. On line chat available for free. Consistent for almost 10 years in a row!
Date published: 2021-02-17
Rated 1 out of 5 by from RIP OFF I have filed w/ Turbo Tax for a few years now with no issues until this year trying to file my 2020 taxes for fed and state. The company claims to file free simple returns which I thought mine was considering I only had w2's this year. However, I was unpleasantly surprised when the company let me know they would have to charge me $40 per return PLUS $40 extra to deduct it from my tax refund because I participated in an HSA program. I went ahead and chose that option as I had already completed both returns and didn't want to waste my time w/ another company that would potentially do the same thing. Turbo Tax is easy to use and I appreciate that, but be prepared to either get out your credit card or pay the extra fee to have it deducted from your refund.
Date published: 2021-02-17
Rated 5 out of 5 by from So easy! I will always use turbo tax forever! Such a great and easy service.
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 15276