TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281648 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo tax is the best! I am very pleased with Turbo tax services! I would highly recommend them to everyone.
Date published: 2021-02-17
Rated 5 out of 5 by from Awesome ! Easy & Helpful! Makes me feel confident in doing it myself.
Date published: 2021-02-17
Rated 4 out of 5 by from Makes it pretty easy Goes through all the options for taxes, but unfortunately end up having to purchase the deluxe package every time due to state returns.
Date published: 2021-02-17
Rated 5 out of 5 by from Great Experience in 2021 The product was great, easy to file both Federal and State and received excellent advice on how to handle a land sale in Hawaii of property we have had since 1996 undeveloped. Carolyn was my advisor and she was fantastic. Actually looking forward to next year the process was so complete and user friendly!
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Tax is the easiest to use Great staff and really easy to use. It surprises me how easily filing your taxes can be.
Date published: 2021-02-17
Rated 5 out of 5 by from TurboTax Deluxe 2020 I have used TurboTax for the past years. 1) Because it's user friendly, 2) It assist with filling out your returns (Fed & States) explaining the differences of each entrance of each form, 3) I have used others Tax software, but to me no other software compare to TURBOTAX.
Date published: 2021-02-17
Rated 1 out of 5 by from Worst Tax Service for this Oregonian I started using turbo tax because they always advertised it as free. Hasn’t been free in some years and this year cost me $110. It even cost me an additional $40 (now up to $150 total) to have my refunds sent to my checking account. They offered to have it put in a credit karma account for free, though. Imagine that, since TurboTax just acquired Credit Karma. Now for the kicker! I filed my taxes and both federal and state were sending me a refund. The refund I was set to get was $13 from state (woohoo :| ) I filed on Feb 12th, only to get notification today that they were rejected. I thought that was weird since federal was accepted no problem. Went to check, and got just a simple error from turbo tax saying software needed updating and it would fix itself. Thought that was weird because I updated just days before I filed. Went to refile the taxes only to be asked how I’d like to pay my state taxes. Excuse me? So now I owe $92 with absolutely nothing changed. Thank you, TurboTax for helping solidify my decision to never use your services again.
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo is awesome It was a very professional experience I will use turbo tax every year I have to
Date published: 2021-02-17
Rated 5 out of 5 by from Fast and Easy Always simple to use Turbo Tax. Takes away the anxiety of filing taxes.
Date published: 2021-02-17
Rated 5 out of 5 by from Comprehensive and Easy to Use Once again, I was impressed with the ease of use and comprehensive nature of TurboTax. I did have a small problem with the program wanting W-2 information - I am fully retired and don't get a W-2 - but I was quickly able to find how to deal with the problem and turn off that particular request. Excellent product!
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 15274
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is the best! I am very pleased with Turbo tax services! I would highly recommend them to everyone.
Date published: 2021-02-17
Rated 5 out of 5 by from Awesome ! Easy & Helpful! Makes me feel confident in doing it myself.
Date published: 2021-02-17
Rated 4 out of 5 by from Makes it pretty easy Goes through all the options for taxes, but unfortunately end up having to purchase the deluxe package every time due to state returns.
Date published: 2021-02-17
Rated 5 out of 5 by from Great Experience in 2021 The product was great, easy to file both Federal and State and received excellent advice on how to handle a land sale in Hawaii of property we have had since 1996 undeveloped. Carolyn was my advisor and she was fantastic. Actually looking forward to next year the process was so complete and user friendly!
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Tax is the easiest to use Great staff and really easy to use. It surprises me how easily filing your taxes can be.
Date published: 2021-02-17
Rated 5 out of 5 by from TurboTax Deluxe 2020 I have used TurboTax for the past years. 1) Because it's user friendly, 2) It assist with filling out your returns (Fed & States) explaining the differences of each entrance of each form, 3) I have used others Tax software, but to me no other software compare to TURBOTAX.
Date published: 2021-02-17
Rated 1 out of 5 by from Worst Tax Service for this Oregonian I started using turbo tax because they always advertised it as free. Hasn’t been free in some years and this year cost me $110. It even cost me an additional $40 (now up to $150 total) to have my refunds sent to my checking account. They offered to have it put in a credit karma account for free, though. Imagine that, since TurboTax just acquired Credit Karma. Now for the kicker! I filed my taxes and both federal and state were sending me a refund. The refund I was set to get was $13 from state (woohoo :| ) I filed on Feb 12th, only to get notification today that they were rejected. I thought that was weird since federal was accepted no problem. Went to check, and got just a simple error from turbo tax saying software needed updating and it would fix itself. Thought that was weird because I updated just days before I filed. Went to refile the taxes only to be asked how I’d like to pay my state taxes. Excuse me? So now I owe $92 with absolutely nothing changed. Thank you, TurboTax for helping solidify my decision to never use your services again.
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo is awesome It was a very professional experience I will use turbo tax every year I have to
Date published: 2021-02-17
Rated 5 out of 5 by from Fast and Easy Always simple to use Turbo Tax. Takes away the anxiety of filing taxes.
Date published: 2021-02-17
Rated 5 out of 5 by from Comprehensive and Easy to Use Once again, I was impressed with the ease of use and comprehensive nature of TurboTax. I did have a small problem with the program wanting W-2 information - I am fully retired and don't get a W-2 - but I was quickly able to find how to deal with the problem and turn off that particular request. Excellent product!
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 15274