TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Goober1949 from
Makes Filing Simple and Accurate
The program guides you through all the possible items than need to be entered and looks for ways to get the largest refund.
Date published: 2021-02-10
Rated 5 out of 5 by
Autumn820 from
Awesome!!
Very easy to file with Turbo Tax. Answers all your questions as you go along and leaves nothing to question.
Date published: 2021-02-10
Rated 5 out of 5 by
JAP 2020 from
2020 Tax Year
I Got a help from Jan,customer service is outstanding.Thank you.
Date published: 2021-02-10
Rated 5 out of 5 by
Krugg from
fantastic quick and easy
super simple and i got live help with it it was super fast and amazing
Date published: 2021-02-10
Rated 4 out of 5 by
Jabir59 from
Turbo tax is very quick and easy
Yes i did engaged with a live expert, was a little dissatisfied with the way I was handled during the process, but later understood
Date published: 2021-02-10
Rated 4 out of 5 by
MrMayes47 from
Nice tax return
It was real helpful experience. I really appreciated his help
Date published: 2021-02-10
Rated 2 out of 5 by
Noah12 from
Average......
In most years I would leave a good review, as Turbo Tax makes it very easy to file my basic tax forms. However, with the stimulus fiasco and total lack of empathy to your customers. My opinion has changed dramatically. A simple offer to lower your fees this year would have been better then nothing!
Date published: 2021-02-10
Rated 5 out of 5 by
Ssitton from
It works
It was easy to use, didn't scam me like I expect everything to, and even answered a few questions I had.
Date published: 2021-02-10
Rated 5 out of 5 by
NC lovers from
outstanding
Turbo Tax was fast and easy. I also love that it saves for next year tax information.
Date published: 2021-02-10
Rated 3 out of 5 by
LeeAye from
Filing Made Easy WITH "Hidden" Fees
I love Turbotax for its simplicity! I have been using them to file on my own for seven years now BUT every year its like they come up with more and more hidden fees that you are not made aware of until when you are getting ready to file. I literally ended up paying an extra fee just to use my return money to pay the first set of fees. It was not like this when I first became a customer, and at this point I might as well go to a preparer, and not do the work on my own.
All TurboTax® Offerings Reviews - Page 15270
Date published: 2021-02-10
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Goober1949 from
Makes Filing Simple and Accurate
The program guides you through all the possible items than need to be entered and looks for ways to get the largest refund.
Date published: 2021-02-10
Rated 5 out of 5 by
Autumn820 from
Awesome!!
Very easy to file with Turbo Tax. Answers all your questions as you go along and leaves nothing to question.
Date published: 2021-02-10
Rated 5 out of 5 by
JAP 2020 from
2020 Tax Year
I Got a help from Jan,customer service is outstanding.Thank you.
Date published: 2021-02-10
Rated 5 out of 5 by
Krugg from
fantastic quick and easy
super simple and i got live help with it it was super fast and amazing
Date published: 2021-02-10
Rated 4 out of 5 by
Jabir59 from
Turbo tax is very quick and easy
Yes i did engaged with a live expert, was a little dissatisfied with the way I was handled during the process, but later understood
Date published: 2021-02-10
Rated 4 out of 5 by
MrMayes47 from
Nice tax return
It was real helpful experience. I really appreciated his help
Date published: 2021-02-10
Rated 2 out of 5 by
Noah12 from
Average......
In most years I would leave a good review, as Turbo Tax makes it very easy to file my basic tax forms. However, with the stimulus fiasco and total lack of empathy to your customers. My opinion has changed dramatically. A simple offer to lower your fees this year would have been better then nothing!
Date published: 2021-02-10
Rated 5 out of 5 by
Ssitton from
It works
It was easy to use, didn't scam me like I expect everything to, and even answered a few questions I had.
Date published: 2021-02-10
Rated 5 out of 5 by
NC lovers from
outstanding
Turbo Tax was fast and easy. I also love that it saves for next year tax information.
Date published: 2021-02-10
Rated 3 out of 5 by
LeeAye from
Filing Made Easy WITH "Hidden" Fees
I love Turbotax for its simplicity! I have been using them to file on my own for seven years now BUT every year its like they come up with more and more hidden fees that you are not made aware of until when you are getting ready to file. I literally ended up paying an extra fee just to use my return money to pay the first set of fees. It was not like this when I first became a customer, and at this point I might as well go to a preparer, and not do the work on my own.
All TurboTax® Offerings Reviews - Page 15270
Date published: 2021-02-10