TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Makes Filing Simple and Accurate The program guides you through all the possible items than need to be entered and looks for ways to get the largest refund.
Date published: 2021-02-10
Rated 5 out of 5 by from Awesome!! Very easy to file with Turbo Tax. Answers all your questions as you go along and leaves nothing to question.
Date published: 2021-02-10
Rated 5 out of 5 by from 2020 Tax Year I Got a help from Jan,customer service is outstanding.Thank you.
Date published: 2021-02-10
Rated 5 out of 5 by from fantastic quick and easy super simple and i got live help with it it was super fast and amazing
Date published: 2021-02-10
Rated 4 out of 5 by from Turbo tax is very quick and easy Yes i did engaged with a live expert, was a little dissatisfied with the way I was handled during the process, but later understood
Date published: 2021-02-10
Rated 4 out of 5 by from Nice tax return It was real helpful experience. I really appreciated his help
Date published: 2021-02-10
Rated 2 out of 5 by from Average...... In most years I would leave a good review, as Turbo Tax makes it very easy to file my basic tax forms. However, with the stimulus fiasco and total lack of empathy to your customers. My opinion has changed dramatically. A simple offer to lower your fees this year would have been better then nothing!
Date published: 2021-02-10
Rated 5 out of 5 by from It works It was easy to use, didn't scam me like I expect everything to, and even answered a few questions I had.
Date published: 2021-02-10
Rated 5 out of 5 by from outstanding Turbo Tax was fast and easy. I also love that it saves for next year tax information.
Date published: 2021-02-10
Rated 3 out of 5 by from Filing Made Easy WITH "Hidden" Fees I love Turbotax for its simplicity! I have been using them to file on my own for seven years now BUT every year its like they come up with more and more hidden fees that you are not made aware of until when you are getting ready to file. I literally ended up paying an extra fee just to use my return money to pay the first set of fees. It was not like this when I first became a customer, and at this point I might as well go to a preparer, and not do the work on my own.
Date published: 2021-02-10
All TurboTax® Offerings Reviews - Page 15270
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Makes Filing Simple and Accurate The program guides you through all the possible items than need to be entered and looks for ways to get the largest refund.
Date published: 2021-02-10
Rated 5 out of 5 by from Awesome!! Very easy to file with Turbo Tax. Answers all your questions as you go along and leaves nothing to question.
Date published: 2021-02-10
Rated 5 out of 5 by from 2020 Tax Year I Got a help from Jan,customer service is outstanding.Thank you.
Date published: 2021-02-10
Rated 5 out of 5 by from fantastic quick and easy super simple and i got live help with it it was super fast and amazing
Date published: 2021-02-10
Rated 4 out of 5 by from Turbo tax is very quick and easy Yes i did engaged with a live expert, was a little dissatisfied with the way I was handled during the process, but later understood
Date published: 2021-02-10
Rated 4 out of 5 by from Nice tax return It was real helpful experience. I really appreciated his help
Date published: 2021-02-10
Rated 2 out of 5 by from Average...... In most years I would leave a good review, as Turbo Tax makes it very easy to file my basic tax forms. However, with the stimulus fiasco and total lack of empathy to your customers. My opinion has changed dramatically. A simple offer to lower your fees this year would have been better then nothing!
Date published: 2021-02-10
Rated 5 out of 5 by from It works It was easy to use, didn't scam me like I expect everything to, and even answered a few questions I had.
Date published: 2021-02-10
Rated 5 out of 5 by from outstanding Turbo Tax was fast and easy. I also love that it saves for next year tax information.
Date published: 2021-02-10
Rated 3 out of 5 by from Filing Made Easy WITH "Hidden" Fees I love Turbotax for its simplicity! I have been using them to file on my own for seven years now BUT every year its like they come up with more and more hidden fees that you are not made aware of until when you are getting ready to file. I literally ended up paying an extra fee just to use my return money to pay the first set of fees. It was not like this when I first became a customer, and at this point I might as well go to a preparer, and not do the work on my own.
Date published: 2021-02-10
All TurboTax® Offerings Reviews - Page 15270