TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from ok more explanations needed. following lists need more explanation
Date published: 2022-02-20
Rated 5 out of 5 by from Great should be cheaper - especially if you didn't cheaper if you didn't make much would be better otherwise great
Date published: 2022-02-20
Rated 1 out of 5 by from Such a scam This was my 7th year and LAST year using Turbo Tax. It should be free but at the very end they wouldnt let me go continue without upgrading. So Disappointed with the hidden fees it cost me $117.00 to file my easy tax returns. I will never use Turbo Tax again. Very disappointed.
Date published: 2022-02-20
Rated 5 out of 5 by from Very helpful This is the first year I was self employed so I had a lot of questions. This was very helpful and easy to use.
Date published: 2022-02-20
Rated 5 out of 5 by from I will always use TurboTax! I have personally used TurboTax for years and love the ease and stress-free feeling I get filing every year.
Date published: 2022-02-20
Rated 1 out of 5 by from State form process was horrible, Federal OK The process to fill out Ohio state Form 37 was a disaster. The GUI you designed did not flow in any particular order, nor did it highlight or clearly describe which rows/columns/cells each step would fill in. The section in which Resident/Work locales required identification was particularly frustrating; again, it followed no logical order like hierarchal, or bottom-to-top. If you have anyone reviewing these comments, I would appreciate a refund for the State filing charges. I wasted 2 hours to get through just the State filing, because, well, you got me...all my information was already in the Federal filing and I would have wasted even more time to switch over to HR Block.
Date published: 2022-02-20
Rated 5 out of 5 by from Turbo Tax is the way to go The easiest thing I've ever done. Very helpful icons to help steer you through the process. Not hard at all...
Date published: 2022-02-20
Rated 4 out of 5 by from TurboTax Worked Very Fast for Me! I was shocked and amazed at how fast TurboTax worked for me!
Date published: 2022-02-20
Rated 4 out of 5 by from Turbotax Simplifies Filing Taxes I have been using TurboTax for the last 8 years. It makes filing easier, it brings last years information available. I have noticed for the last couple of years its missing some necessary steps for filing a rental home income and is on the expensive side. But overall its a great platform for filing your taxes.
Date published: 2022-02-20
Rated 5 out of 5 by from Great program! Made filing my taxes easy and convenient to do this year!
Date published: 2022-02-20
All TurboTax® Offerings Reviews - Page 15261
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Select all that apply to find reviewers similar to you.
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Student
Select a row below to filter reviews:
Rated 4 out of 5 by from ok more explanations needed. following lists need more explanation
Date published: 2022-02-20
Rated 5 out of 5 by from Great should be cheaper - especially if you didn't cheaper if you didn't make much would be better otherwise great
Date published: 2022-02-20
Rated 1 out of 5 by from Such a scam This was my 7th year and LAST year using Turbo Tax. It should be free but at the very end they wouldnt let me go continue without upgrading. So Disappointed with the hidden fees it cost me $117.00 to file my easy tax returns. I will never use Turbo Tax again. Very disappointed.
Date published: 2022-02-20
Rated 5 out of 5 by from Very helpful This is the first year I was self employed so I had a lot of questions. This was very helpful and easy to use.
Date published: 2022-02-20
Rated 5 out of 5 by from I will always use TurboTax! I have personally used TurboTax for years and love the ease and stress-free feeling I get filing every year.
Date published: 2022-02-20
Rated 1 out of 5 by from State form process was horrible, Federal OK The process to fill out Ohio state Form 37 was a disaster. The GUI you designed did not flow in any particular order, nor did it highlight or clearly describe which rows/columns/cells each step would fill in. The section in which Resident/Work locales required identification was particularly frustrating; again, it followed no logical order like hierarchal, or bottom-to-top. If you have anyone reviewing these comments, I would appreciate a refund for the State filing charges. I wasted 2 hours to get through just the State filing, because, well, you got me...all my information was already in the Federal filing and I would have wasted even more time to switch over to HR Block.
Date published: 2022-02-20
Rated 5 out of 5 by from Turbo Tax is the way to go The easiest thing I've ever done. Very helpful icons to help steer you through the process. Not hard at all...
Date published: 2022-02-20
Rated 4 out of 5 by from TurboTax Worked Very Fast for Me! I was shocked and amazed at how fast TurboTax worked for me!
Date published: 2022-02-20
Rated 4 out of 5 by from Turbotax Simplifies Filing Taxes I have been using TurboTax for the last 8 years. It makes filing easier, it brings last years information available. I have noticed for the last couple of years its missing some necessary steps for filing a rental home income and is on the expensive side. But overall its a great platform for filing your taxes.
Date published: 2022-02-20
Rated 5 out of 5 by from Great program! Made filing my taxes easy and convenient to do this year!
Date published: 2022-02-20
All TurboTax® Offerings Reviews - Page 15261