TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281603 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Great service from my expert, Gail! I chose to use TurboTax live and had A great experience, I am very pleased, And my return was accepted on 2/12!
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Tax is Killin It I love using Turbo Tax. It seems that the process just gets easier and easier. I would absolutely recommend using this product.
Date published: 2021-02-17
Rated 5 out of 5 by from turbo quick filing with Turbo Tax for years and love it - no problems
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo tax is convenient and easy!!! Turbo Tax is awesome!!! Convenient and easy to use.
Date published: 2021-02-17
Rated 2 out of 5 by from Not happy Taxes rejected twice and I have max restore paid for. I expect them reviews and correct
Date published: 2021-02-17
Rated 4 out of 5 by from Very Good for Completeness Easy to use, however, it would not let me cancel a form I used in previous year and kept asking for info about NEC form that I had cancelled because I no longer had self-employment income
Date published: 2021-02-17
Rated 5 out of 5 by from wonderful very awesome!! its just soo wonderful to go to a place and get everything done so quickly.
Date published: 2021-02-17
Rated 3 out of 5 by from TurboTax is too slow The program takes too long to load. It takes too long to switch between returns. It prompts to save the file when it has already been saved and no changes have been made since the save. The program should let you specify a return before checking for updates. If updates are applied, the program should leave a pop-up to look at changes while loading the return. The program could load faster if you architected it to load mandatory modules and adding other modules in the background. If the user needs a module that hasn't already been loaded, tell them you need to load it and tell them to wait or do something that doesn't require missing modules. Make your loading comment more useful, i.e. show us some useful tips. Put a scroll bar on this text entry box.
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Tax is always very simple for me to use It is always a simple program for me. I have been using them for over 15 years
Date published: 2021-02-17
Rated 5 out of 5 by from TurboTax is great Everything was easy and I like how it keeps information from year to year and auto fills the information.
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 15254
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great service from my expert, Gail! I chose to use TurboTax live and had A great experience, I am very pleased, And my return was accepted on 2/12!
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Tax is Killin It I love using Turbo Tax. It seems that the process just gets easier and easier. I would absolutely recommend using this product.
Date published: 2021-02-17
Rated 5 out of 5 by from turbo quick filing with Turbo Tax for years and love it - no problems
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo tax is convenient and easy!!! Turbo Tax is awesome!!! Convenient and easy to use.
Date published: 2021-02-17
Rated 2 out of 5 by from Not happy Taxes rejected twice and I have max restore paid for. I expect them reviews and correct
Date published: 2021-02-17
Rated 4 out of 5 by from Very Good for Completeness Easy to use, however, it would not let me cancel a form I used in previous year and kept asking for info about NEC form that I had cancelled because I no longer had self-employment income
Date published: 2021-02-17
Rated 5 out of 5 by from wonderful very awesome!! its just soo wonderful to go to a place and get everything done so quickly.
Date published: 2021-02-17
Rated 3 out of 5 by from TurboTax is too slow The program takes too long to load. It takes too long to switch between returns. It prompts to save the file when it has already been saved and no changes have been made since the save. The program should let you specify a return before checking for updates. If updates are applied, the program should leave a pop-up to look at changes while loading the return. The program could load faster if you architected it to load mandatory modules and adding other modules in the background. If the user needs a module that hasn't already been loaded, tell them you need to load it and tell them to wait or do something that doesn't require missing modules. Make your loading comment more useful, i.e. show us some useful tips. Put a scroll bar on this text entry box.
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Tax is always very simple for me to use It is always a simple program for me. I have been using them for over 15 years
Date published: 2021-02-17
Rated 5 out of 5 by from TurboTax is great Everything was easy and I like how it keeps information from year to year and auto fills the information.
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 15254