TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Turbo Tax is Awesome Best tax preparation program hands down. Made it very easy to file after buying/selling home.
Date published: 2023-04-17
Rated 5 out of 5 by from No problems. Highly recommended. Very fast and easy to use. Couldn't ask for anything more in a tax-return service.
Date published: 2023-04-17
Rated 2 out of 5 by from Seriously frustrating to correct errors Why is it that you are not able to condense products and services, then pay your taxes at the end, rather than ad hoc? I accidentally clicked the premium services, thought that I was paying my taxes due and then discovered it was for the premium service. Then spent 4+ hours trying to fix the mistake and multiple agents "just reach out to your bank to have it corrected does not suffice."
Date published: 2023-04-17
Rated 1 out of 5 by from impossible to make payment It would not accept legitimate payment from either my credit card or pay pal. Had to call customer service, spent it least an extra 2 hours frustrated with this problem I would like a refund of the amount for Turbo Tax, to rectify this situation, as I spent valuable time to figure this out, which ended up to be a Turbo Tax tech issue. thank you very much.
Date published: 2023-04-17
Rated 4 out of 5 by from Turbo Tax is the best self guided tax software Turbo Tax always make my tax filing simple. I will use Turbo Tax to file taxes Next Year!
Date published: 2023-04-17
Rated 5 out of 5 by from thorough and easy Turbo tax is easy to use and thorough. It covers all circumstances I need. It also can upload documents directly from your computer and sometimes your banking institution.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo&U Turbo Tax walked me through my return, helping me where needed.
Date published: 2023-04-17
Rated 5 out of 5 by from Quick and Easy TurboTax is Awesome !!! Love the easy and step by step help will use it again and again
Date published: 2023-04-17
Rated 5 out of 5 by from AWSOME SO EASY LOTS OF HELP AND GOOD SYSTEM TO YOUR TAXES WITH
Date published: 2023-04-17
Rated 5 out of 5 by from Much better this year! I am a long time user of Turbo Tax and this year was so much better! Much more clear and understand the deductions much better. Thank you Turbo Tax!
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1526
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is Awesome Best tax preparation program hands down. Made it very easy to file after buying/selling home.
Date published: 2023-04-17
Rated 5 out of 5 by from No problems. Highly recommended. Very fast and easy to use. Couldn't ask for anything more in a tax-return service.
Date published: 2023-04-17
Rated 2 out of 5 by from Seriously frustrating to correct errors Why is it that you are not able to condense products and services, then pay your taxes at the end, rather than ad hoc? I accidentally clicked the premium services, thought that I was paying my taxes due and then discovered it was for the premium service. Then spent 4+ hours trying to fix the mistake and multiple agents "just reach out to your bank to have it corrected does not suffice."
Date published: 2023-04-17
Rated 1 out of 5 by from impossible to make payment It would not accept legitimate payment from either my credit card or pay pal. Had to call customer service, spent it least an extra 2 hours frustrated with this problem I would like a refund of the amount for Turbo Tax, to rectify this situation, as I spent valuable time to figure this out, which ended up to be a Turbo Tax tech issue. thank you very much.
Date published: 2023-04-17
Rated 4 out of 5 by from Turbo Tax is the best self guided tax software Turbo Tax always make my tax filing simple. I will use Turbo Tax to file taxes Next Year!
Date published: 2023-04-17
Rated 5 out of 5 by from thorough and easy Turbo tax is easy to use and thorough. It covers all circumstances I need. It also can upload documents directly from your computer and sometimes your banking institution.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo&U Turbo Tax walked me through my return, helping me where needed.
Date published: 2023-04-17
Rated 5 out of 5 by from Quick and Easy TurboTax is Awesome !!! Love the easy and step by step help will use it again and again
Date published: 2023-04-17
Rated 5 out of 5 by from AWSOME SO EASY LOTS OF HELP AND GOOD SYSTEM TO YOUR TAXES WITH
Date published: 2023-04-17
Rated 5 out of 5 by from Much better this year! I am a long time user of Turbo Tax and this year was so much better! Much more clear and understand the deductions much better. Thank you Turbo Tax!
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1526