TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 1 out of 5 by from Double charge really? The service worked fine until the end when I learned I was being charged double to have the service fee taken directly from my return. The point to using this option I thought was to simplify things for myself and and TurboTax, but it turned out to be a way to charge the user double. While choosing the option there is of course no indication you will be double charged. It is not till the very end where you would have to go back a number of steps that you learn of the doubling. Anyway I agreed this one time to your trickery but I will not be using this service again.
Date published: 2021-02-14
Rated 5 out of 5 by from Great Service Jason was so helpful and very patient with me. He showed great professional skills and very knowledge.
Date published: 2021-02-14
Rated 5 out of 5 by from LOVE TURBO TAX FAST-EASY-THEY WALK YOU THROUGH EVERTHING I WOULD RECCOMEND TURBO TAX TO ALL!
Date published: 2021-02-14
Rated 5 out of 5 by from Easy This is my first time using turbo tax and it was super easy. I will definitely be using this every year.
Date published: 2021-02-14
Rated 5 out of 5 by from Just One Thing TurboTax Deluxe is excellent but for one thing. The scroll bar doesn't work like it should. I had a difficult time getting the scroll bar to appear,
Date published: 2021-02-14
Rated 5 out of 5 by from Turbo tax is awesome Love turbo tax only ones doing my taxes been using them since 2015
Date published: 2021-02-14
Rated 4 out of 5 by from TURBO TAX IS AWSOME AND EASY TO USE GOOD AND EASY TO USE...................................
Date published: 2021-02-14
Rated 5 out of 5 by from Turbo Tax has marketed a great product Log on, follow suggested list of helpful documents to have on hand, then follow prompts in order give, and take time to read to useful hints and explanations.
Date published: 2021-02-14
Rated 5 out of 5 by from Great platform, even better support! I was having issues with understanding how to report my cryptocurrency for my taxes this year. As my frustrations grew, I gave in and upgraded my account to the highest assistance available. David set the foundation, but Laurentia was able to bring it home! I am incredibly thankful for her patience, expertise, and professionalism during our call. She answered all my questions and helped instill confidence that I could complete my taxes in the years to come. Thank you again, Laurentia!
Date published: 2021-02-14
Rated 5 out of 5 by from anybody can do it! Turbo Tax is just like NIKE'S logo: JUST DO IT! Anybody can do it.....
Date published: 2021-02-14
All TurboTax® Offerings Reviews - Page 15248
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Double charge really? The service worked fine until the end when I learned I was being charged double to have the service fee taken directly from my return. The point to using this option I thought was to simplify things for myself and and TurboTax, but it turned out to be a way to charge the user double. While choosing the option there is of course no indication you will be double charged. It is not till the very end where you would have to go back a number of steps that you learn of the doubling. Anyway I agreed this one time to your trickery but I will not be using this service again.
Date published: 2021-02-14
Rated 5 out of 5 by from Great Service Jason was so helpful and very patient with me. He showed great professional skills and very knowledge.
Date published: 2021-02-14
Rated 5 out of 5 by from LOVE TURBO TAX FAST-EASY-THEY WALK YOU THROUGH EVERTHING I WOULD RECCOMEND TURBO TAX TO ALL!
Date published: 2021-02-14
Rated 5 out of 5 by from Easy This is my first time using turbo tax and it was super easy. I will definitely be using this every year.
Date published: 2021-02-14
Rated 5 out of 5 by from Just One Thing TurboTax Deluxe is excellent but for one thing. The scroll bar doesn't work like it should. I had a difficult time getting the scroll bar to appear,
Date published: 2021-02-14
Rated 5 out of 5 by from Turbo tax is awesome Love turbo tax only ones doing my taxes been using them since 2015
Date published: 2021-02-14
Rated 4 out of 5 by from TURBO TAX IS AWSOME AND EASY TO USE GOOD AND EASY TO USE...................................
Date published: 2021-02-14
Rated 5 out of 5 by from Turbo Tax has marketed a great product Log on, follow suggested list of helpful documents to have on hand, then follow prompts in order give, and take time to read to useful hints and explanations.
Date published: 2021-02-14
Rated 5 out of 5 by from Great platform, even better support! I was having issues with understanding how to report my cryptocurrency for my taxes this year. As my frustrations grew, I gave in and upgraded my account to the highest assistance available. David set the foundation, but Laurentia was able to bring it home! I am incredibly thankful for her patience, expertise, and professionalism during our call. She answered all my questions and helped instill confidence that I could complete my taxes in the years to come. Thank you again, Laurentia!
Date published: 2021-02-14
Rated 5 out of 5 by from anybody can do it! Turbo Tax is just like NIKE'S logo: JUST DO IT! Anybody can do it.....
Date published: 2021-02-14
All TurboTax® Offerings Reviews - Page 15248