TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Jerri47 from
Thank you Thank you
I have called Turbo Tax twice for help while filing my info. Your people are awesome!!
Date published: 2022-02-18
Rated 4 out of 5 by
Golany from
awesome
awesome, I will definitely recommend turbo tax to friends and family !
Date published: 2022-02-18
Rated 4 out of 5 by
gimmoe from
Good experience
Help was great when needed and system easy to use.
Date published: 2022-02-18
Rated 5 out of 5 by
Destiny133 from
IT was great
I love using Turbotax it was so simple and easy to use
Date published: 2022-02-18
Rated 4 out of 5 by
Calico 22 from
TurboTax has improved
Turbo Tax has the problem that they are trying to navigate a long and complicated set of checks. This causes a lot of repetitive questions about checks and confirmations. This process used to be mind numbingly repetitive and frustrating. They've figured out how to improve it by laying out visual representations of check lists. This is a lot better than it was before. I think they can continue to improve it in this way by furthering the spacial representations of the steps of the process. When a new double check or confirmation comes up, displaying spacially where we are in the landscape of the steps is helpful for mitigating frustration. Keep moving in that direction.
Date published: 2022-02-18
Rated 2 out of 5 by
DougK5 from
Glitchy this year
Online seems glitchy this year. Also, seems to be an issue between CA and TT with charitable contributions. Have tried to re-file twice now and keeps getting rejected. TT did not have a fix yet.
Date published: 2022-02-18
Rated 5 out of 5 by
ADSullivan from
Just amazing!
TurboTax is just simply the best! Easy to navigate, and very user friendly!
Date published: 2022-02-18
Rated 5 out of 5 by
Tess Daddy from
GREAT AND EASY TO USE
It was good. Most things were spelled out. I was able to do it in easy steps.
Date published: 2022-02-18
Rated 5 out of 5 by
Tara1953 from
TurboTax is Awesome
The software is extremely user-friendly. I had no trouble filing my e-return using TurboTax. No hassles, quick refunds.
Date published: 2022-02-18
Rated 5 out of 5 by
Lightning2 from
Fantastic !!
It was so Simple and Easy to use and answered any questions you had,Great Experience and Highly Recommend.
All TurboTax® Offerings Reviews - Page 15241
Date published: 2022-02-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Jerri47 from
Thank you Thank you
I have called Turbo Tax twice for help while filing my info. Your people are awesome!!
Date published: 2022-02-18
Rated 4 out of 5 by
Golany from
awesome
awesome, I will definitely recommend turbo tax to friends and family !
Date published: 2022-02-18
Rated 4 out of 5 by
gimmoe from
Good experience
Help was great when needed and system easy to use.
Date published: 2022-02-18
Rated 5 out of 5 by
Destiny133 from
IT was great
I love using Turbotax it was so simple and easy to use
Date published: 2022-02-18
Rated 4 out of 5 by
Calico 22 from
TurboTax has improved
Turbo Tax has the problem that they are trying to navigate a long and complicated set of checks. This causes a lot of repetitive questions about checks and confirmations. This process used to be mind numbingly repetitive and frustrating. They've figured out how to improve it by laying out visual representations of check lists. This is a lot better than it was before. I think they can continue to improve it in this way by furthering the spacial representations of the steps of the process. When a new double check or confirmation comes up, displaying spacially where we are in the landscape of the steps is helpful for mitigating frustration. Keep moving in that direction.
Date published: 2022-02-18
Rated 2 out of 5 by
DougK5 from
Glitchy this year
Online seems glitchy this year. Also, seems to be an issue between CA and TT with charitable contributions. Have tried to re-file twice now and keeps getting rejected. TT did not have a fix yet.
Date published: 2022-02-18
Rated 5 out of 5 by
ADSullivan from
Just amazing!
TurboTax is just simply the best! Easy to navigate, and very user friendly!
Date published: 2022-02-18
Rated 5 out of 5 by
Tess Daddy from
GREAT AND EASY TO USE
It was good. Most things were spelled out. I was able to do it in easy steps.
Date published: 2022-02-18
Rated 5 out of 5 by
Tara1953 from
TurboTax is Awesome
The software is extremely user-friendly. I had no trouble filing my e-return using TurboTax. No hassles, quick refunds.
Date published: 2022-02-18
Rated 5 out of 5 by
Lightning2 from
Fantastic !!
It was so Simple and Easy to use and answered any questions you had,Great Experience and Highly Recommend.
All TurboTax® Offerings Reviews - Page 15241
Date published: 2022-02-18