TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Thank you Thank you I have called Turbo Tax twice for help while filing my info. Your people are awesome!!
Date published: 2022-02-18
Rated 4 out of 5 by from awesome awesome, I will definitely recommend turbo tax to friends and family !
Date published: 2022-02-18
Rated 4 out of 5 by from Good experience Help was great when needed and system easy to use.
Date published: 2022-02-18
Rated 5 out of 5 by from IT was great I love using Turbotax it was so simple and easy to use
Date published: 2022-02-18
Rated 4 out of 5 by from TurboTax has improved Turbo Tax has the problem that they are trying to navigate a long and complicated set of checks. This causes a lot of repetitive questions about checks and confirmations. This process used to be mind numbingly repetitive and frustrating. They've figured out how to improve it by laying out visual representations of check lists. This is a lot better than it was before. I think they can continue to improve it in this way by furthering the spacial representations of the steps of the process. When a new double check or confirmation comes up, displaying spacially where we are in the landscape of the steps is helpful for mitigating frustration. Keep moving in that direction.
Date published: 2022-02-18
Rated 2 out of 5 by from Glitchy this year Online seems glitchy this year. Also, seems to be an issue between CA and TT with charitable contributions. Have tried to re-file twice now and keeps getting rejected. TT did not have a fix yet.
Date published: 2022-02-18
Rated 5 out of 5 by from Just amazing! TurboTax is just simply the best! Easy to navigate, and very user friendly!
Date published: 2022-02-18
Rated 5 out of 5 by from GREAT AND EASY TO USE It was good. Most things were spelled out. I was able to do it in easy steps.
Date published: 2022-02-18
Rated 5 out of 5 by from TurboTax is Awesome The software is extremely user-friendly. I had no trouble filing my e-return using TurboTax. No hassles, quick refunds.
Date published: 2022-02-18
Rated 5 out of 5 by from Fantastic !! It was so Simple and Easy to use and answered any questions you had,Great Experience and Highly Recommend.
Date published: 2022-02-18
All TurboTax® Offerings Reviews - Page 15241
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Thank you Thank you I have called Turbo Tax twice for help while filing my info. Your people are awesome!!
Date published: 2022-02-18
Rated 4 out of 5 by from awesome awesome, I will definitely recommend turbo tax to friends and family !
Date published: 2022-02-18
Rated 4 out of 5 by from Good experience Help was great when needed and system easy to use.
Date published: 2022-02-18
Rated 5 out of 5 by from IT was great I love using Turbotax it was so simple and easy to use
Date published: 2022-02-18
Rated 4 out of 5 by from TurboTax has improved Turbo Tax has the problem that they are trying to navigate a long and complicated set of checks. This causes a lot of repetitive questions about checks and confirmations. This process used to be mind numbingly repetitive and frustrating. They've figured out how to improve it by laying out visual representations of check lists. This is a lot better than it was before. I think they can continue to improve it in this way by furthering the spacial representations of the steps of the process. When a new double check or confirmation comes up, displaying spacially where we are in the landscape of the steps is helpful for mitigating frustration. Keep moving in that direction.
Date published: 2022-02-18
Rated 2 out of 5 by from Glitchy this year Online seems glitchy this year. Also, seems to be an issue between CA and TT with charitable contributions. Have tried to re-file twice now and keeps getting rejected. TT did not have a fix yet.
Date published: 2022-02-18
Rated 5 out of 5 by from Just amazing! TurboTax is just simply the best! Easy to navigate, and very user friendly!
Date published: 2022-02-18
Rated 5 out of 5 by from GREAT AND EASY TO USE It was good. Most things were spelled out. I was able to do it in easy steps.
Date published: 2022-02-18
Rated 5 out of 5 by from TurboTax is Awesome The software is extremely user-friendly. I had no trouble filing my e-return using TurboTax. No hassles, quick refunds.
Date published: 2022-02-18
Rated 5 out of 5 by from Fantastic !! It was so Simple and Easy to use and answered any questions you had,Great Experience and Highly Recommend.
Date published: 2022-02-18
All TurboTax® Offerings Reviews - Page 15241