TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Great service Easy to use and quick. Use it every year and will continue to!
Date published: 2022-02-24
Rated 2 out of 5 by from Turbotax needs to figure out this 1098 issue 1098 issue multiple years in a row. Having to wait weeks to file, and not being told so until after you pay is ridiculous. Longtime customer seriously considering switching next year.
Date published: 2022-02-24
Rated 5 out of 5 by from Simple and easy Simple, easy, got it done, no hastle, all day, errday, westside, no lie, here we are, ready to go, no games, real stuff
Date published: 2022-02-24
Rated 5 out of 5 by from Great interface, so simple to use I had a complicated year- moved between states, sold and bought real estate, and I pay quarterly estimated taxes. TurboTax walked me through each step, and every time I ran into an issue or had a question, the live help was amazing. I'll never use anything else to prepare my taxes.
Date published: 2022-02-24
Rated 5 out of 5 by from TurboTax is awesome Been using you guys for 3 years everything is pretty much straight forward easy no scams I get all my tax money
Date published: 2022-02-24
Rated 4 out of 5 by from awesome it was easy and great and easy i will try it again
Date published: 2022-02-24
Rated 4 out of 5 by from 2021 Review by Long Time User Overall Turbo Tax Deluxe proves it's value. The "walk thru" feature makes sure one does not accidentally make an error of omission. This year the only problem was how some of the characteristics beneath qualifying the "yes/no" response. Seemed to be a double negative or confusing when simple direct characteristic could be used. Example - dealing with medical insurance for tax year - "Did you have medical insurance for the year?".
Date published: 2022-02-24
Rated 5 out of 5 by from I love TurboTax! Extremely user friendly! Will use Turbotax every year going forward!
Date published: 2022-02-24
Rated 5 out of 5 by from AMAZING HELP HE WALKED ME THROUGH MY WHOLE TAX RETURN AND WAS VERY INFORMATIONAL
Date published: 2022-02-24
Rated 5 out of 5 by from Great Experience This is my 9th year and I've always had great service and it is easy to use.
Date published: 2022-02-24
All TurboTax® Offerings Reviews - Page 15237
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great service Easy to use and quick. Use it every year and will continue to!
Date published: 2022-02-24
Rated 2 out of 5 by from Turbotax needs to figure out this 1098 issue 1098 issue multiple years in a row. Having to wait weeks to file, and not being told so until after you pay is ridiculous. Longtime customer seriously considering switching next year.
Date published: 2022-02-24
Rated 5 out of 5 by from Simple and easy Simple, easy, got it done, no hastle, all day, errday, westside, no lie, here we are, ready to go, no games, real stuff
Date published: 2022-02-24
Rated 5 out of 5 by from Great interface, so simple to use I had a complicated year- moved between states, sold and bought real estate, and I pay quarterly estimated taxes. TurboTax walked me through each step, and every time I ran into an issue or had a question, the live help was amazing. I'll never use anything else to prepare my taxes.
Date published: 2022-02-24
Rated 5 out of 5 by from TurboTax is awesome Been using you guys for 3 years everything is pretty much straight forward easy no scams I get all my tax money
Date published: 2022-02-24
Rated 4 out of 5 by from awesome it was easy and great and easy i will try it again
Date published: 2022-02-24
Rated 4 out of 5 by from 2021 Review by Long Time User Overall Turbo Tax Deluxe proves it's value. The "walk thru" feature makes sure one does not accidentally make an error of omission. This year the only problem was how some of the characteristics beneath qualifying the "yes/no" response. Seemed to be a double negative or confusing when simple direct characteristic could be used. Example - dealing with medical insurance for tax year - "Did you have medical insurance for the year?".
Date published: 2022-02-24
Rated 5 out of 5 by from I love TurboTax! Extremely user friendly! Will use Turbotax every year going forward!
Date published: 2022-02-24
Rated 5 out of 5 by from AMAZING HELP HE WALKED ME THROUGH MY WHOLE TAX RETURN AND WAS VERY INFORMATIONAL
Date published: 2022-02-24
Rated 5 out of 5 by from Great Experience This is my 9th year and I've always had great service and it is easy to use.
Date published: 2022-02-24
All TurboTax® Offerings Reviews - Page 15237