TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Still a very good tax preparation program Generally easy to use and intuitive. CD was corrupted this year and had to jump through some hoops to download a copy.
Date published: 2022-02-18
Rated 5 out of 5 by from Simple and Easy Used the online tutorial and walkthrough and was easy as pie.
Date published: 2022-02-18
Rated 5 out of 5 by from TurboTax Is Great Turbo Tax is easy and it also explains things a lot better so that I can understand exactly what I am doing. Turbo Tax gives you several options on how to do your taxes and get the best refund for yourself. It also gives you several chances to go back and change anything you need to before filing. You can also talk with a live tax expert if the help options are not enough. This is way better than going somewhere and not being able to understand what the person is telling you. Turbo Tax is Awesome!!!!
Date published: 2022-02-18
Rated 5 out of 5 by from always use turbotax Turbotax is easy and simple. I did have an issue filing state this year because my particular state, NC, has not yet sent out some forms so I e-filed federal and put "file later" for state. If push comes to shove I will file NC by mail if the problem does not resolve by March. The problem was not with turbotax but with NC so I can't fault them on that.
Date published: 2022-02-18
Rated 4 out of 5 by from Turbo Tax make filing so easy I've used Turbo Tax for years and I love that it transfers my data over from year to year and all I need to do is update the numbers. It asks good questions, gives tips and helpful answers, and walks you through the process step-by-step.
Date published: 2022-02-18
Rated 1 out of 5 by from Been rejected several times with "internal error" We have "filed" several times this year and been rejected with Cod REJ002.. (internal error) prior to this year never had a problem.. called in and called IRS still no resolution. Very frustrating.
Date published: 2022-02-18
Rated 5 out of 5 by from Free filing was easy Other than the constant stream of offering paid product, free filing was easy with Turbotax.
Date published: 2022-02-18
Rated 5 out of 5 by from Easy to use. TurboTax is very streamlined and step by step. Any questions you may have are easily answered.
Date published: 2022-02-18
Rated 5 out of 5 by from Super easy I will definitely recommend others using turbo tax. The website is very easy to use, I never have a problem. Thank you so much turbo tax for another great year.
Date published: 2022-02-18
Rated 5 out of 5 by from TurboTax is Awesome TurboTax is Awesome!! They are very good at helping you get your maximum refund and helping you through the process. Will be back next year!!
Date published: 2022-02-18
All TurboTax® Offerings Reviews - Page 15232
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Still a very good tax preparation program Generally easy to use and intuitive. CD was corrupted this year and had to jump through some hoops to download a copy.
Date published: 2022-02-18
Rated 5 out of 5 by from Simple and Easy Used the online tutorial and walkthrough and was easy as pie.
Date published: 2022-02-18
Rated 5 out of 5 by from TurboTax Is Great Turbo Tax is easy and it also explains things a lot better so that I can understand exactly what I am doing. Turbo Tax gives you several options on how to do your taxes and get the best refund for yourself. It also gives you several chances to go back and change anything you need to before filing. You can also talk with a live tax expert if the help options are not enough. This is way better than going somewhere and not being able to understand what the person is telling you. Turbo Tax is Awesome!!!!
Date published: 2022-02-18
Rated 5 out of 5 by from always use turbotax Turbotax is easy and simple. I did have an issue filing state this year because my particular state, NC, has not yet sent out some forms so I e-filed federal and put "file later" for state. If push comes to shove I will file NC by mail if the problem does not resolve by March. The problem was not with turbotax but with NC so I can't fault them on that.
Date published: 2022-02-18
Rated 4 out of 5 by from Turbo Tax make filing so easy I've used Turbo Tax for years and I love that it transfers my data over from year to year and all I need to do is update the numbers. It asks good questions, gives tips and helpful answers, and walks you through the process step-by-step.
Date published: 2022-02-18
Rated 1 out of 5 by from Been rejected several times with "internal error" We have "filed" several times this year and been rejected with Cod REJ002.. (internal error) prior to this year never had a problem.. called in and called IRS still no resolution. Very frustrating.
Date published: 2022-02-18
Rated 5 out of 5 by from Free filing was easy Other than the constant stream of offering paid product, free filing was easy with Turbotax.
Date published: 2022-02-18
Rated 5 out of 5 by from Easy to use. TurboTax is very streamlined and step by step. Any questions you may have are easily answered.
Date published: 2022-02-18
Rated 5 out of 5 by from Super easy I will definitely recommend others using turbo tax. The website is very easy to use, I never have a problem. Thank you so much turbo tax for another great year.
Date published: 2022-02-18
Rated 5 out of 5 by from TurboTax is Awesome TurboTax is Awesome!! They are very good at helping you get your maximum refund and helping you through the process. Will be back next year!!
Date published: 2022-02-18
All TurboTax® Offerings Reviews - Page 15232