TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281619 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Michelle was awesome. Michelle helped me to refile my 2020 return with a zero AGI for 2019 and hopefully that will be accepted. She was kind, easy to talk to and easy to understand. She also gave me other options when I asked her about a friend that needs to file form 2555 with their 1040. Please give Michelle a big raise. (I am not kin to her). I did explain to her that I only used Turbo Tax in order to file my 2020 return electronically. I had already figured the whole return and if the IRS rejects the new filing of a zero AGI for 2019 and I have to send the return in the mail, then I did not really need Turbo Tax. I then should be refunded the $140 that I paid Turbo Tax.
Date published: 2021-02-17
Rated 4 out of 5 by from another year Easy and fast to use. Have never had a problem in all the years using it.
Date published: 2021-02-17
Rated 5 out of 5 by from TurboTax is Awesome! Melissa was amazing!! I learned things I never knew from her! Very experienced, knowledgeable and kind. Would love to work with her again next year!
Date published: 2021-02-17
Rated 5 out of 5 by from great product Skip the tax prep using this is much safer now with all we're going through now.
Date published: 2021-02-17
Rated 5 out of 5 by from Online Premier Interview is straightforward and easy. The learn more feature is helpful.
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Tax is very help full and supportive. Turbo tax is very supportive and guide you in a correct way. The staffs are very nice and supportive.
Date published: 2021-02-17
Rated 2 out of 5 by from not free The overall experience was fine. I have been using Turbo tax for years. However very unhappy that I was charged $80 for a simple return.
Date published: 2021-02-17
Rated 5 out of 5 by from TURBO TAX IS THE BEST! SOFTWARE WAS EASY TO FOLLOW. I WILL USE IT AGAIN NEXT YEAR.
Date published: 2021-02-17
Rated 5 out of 5 by from So Easy to use I have used TurboTax for more than 8 years now, I love the ease of it and have never had an issue. There are easy ways to check what you entered and to see if there is anything you are missing.
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo tax is awesome Accurate and reliable. Very easy to use they recheck info for you.
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 15223
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Michelle was awesome. Michelle helped me to refile my 2020 return with a zero AGI for 2019 and hopefully that will be accepted. She was kind, easy to talk to and easy to understand. She also gave me other options when I asked her about a friend that needs to file form 2555 with their 1040. Please give Michelle a big raise. (I am not kin to her). I did explain to her that I only used Turbo Tax in order to file my 2020 return electronically. I had already figured the whole return and if the IRS rejects the new filing of a zero AGI for 2019 and I have to send the return in the mail, then I did not really need Turbo Tax. I then should be refunded the $140 that I paid Turbo Tax.
Date published: 2021-02-17
Rated 4 out of 5 by from another year Easy and fast to use. Have never had a problem in all the years using it.
Date published: 2021-02-17
Rated 5 out of 5 by from TurboTax is Awesome! Melissa was amazing!! I learned things I never knew from her! Very experienced, knowledgeable and kind. Would love to work with her again next year!
Date published: 2021-02-17
Rated 5 out of 5 by from great product Skip the tax prep using this is much safer now with all we're going through now.
Date published: 2021-02-17
Rated 5 out of 5 by from Online Premier Interview is straightforward and easy. The learn more feature is helpful.
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Tax is very help full and supportive. Turbo tax is very supportive and guide you in a correct way. The staffs are very nice and supportive.
Date published: 2021-02-17
Rated 2 out of 5 by from not free The overall experience was fine. I have been using Turbo tax for years. However very unhappy that I was charged $80 for a simple return.
Date published: 2021-02-17
Rated 5 out of 5 by from TURBO TAX IS THE BEST! SOFTWARE WAS EASY TO FOLLOW. I WILL USE IT AGAIN NEXT YEAR.
Date published: 2021-02-17
Rated 5 out of 5 by from So Easy to use I have used TurboTax for more than 8 years now, I love the ease of it and have never had an issue. There are easy ways to check what you entered and to see if there is anything you are missing.
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo tax is awesome Accurate and reliable. Very easy to use they recheck info for you.
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 15223