TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from So easy to use and quick! I've been using Turbo Tax for several years now and its so easy! I love how it saves last year's information, which saves lots of time!
Date published: 2022-02-10
Rated 2 out of 5 by from Far to confusing I have used Turbo Tax for years. This year was an awful experience. It became a much longer, more confusing process. What I liked most, in previous years, was it's simplicity and speed. Not anymore. There are far too many attempts to sell me upgrades and products. I want to do my taxes, not go shopping. Ask me at the beginning what I want and leave me alone. I had to call a rep and spend an hour dealing with your attempt to add to my fees. I have never had to pay for you to take your fees from my refund. For some reason, this year I was asked to pay DOUBLE my fees just for that service. In had to go back and reverse that charge and use my debit card. There a variety of questions that just did not apply. I really have to reconsider using Turbo Tax again next year.
Date published: 2022-02-10
Rated 5 out of 5 by from Easy I love it , really quick and easy to do. Will file this way again
Date published: 2022-02-10
Rated 5 out of 5 by from Joann is awesome All good so far needs expertly assistance so far all is good now
Date published: 2022-02-10
Rated 5 out of 5 by from Turbo tax is quick and easy. Turbo tax was quick and easy. I logged on and and completed my tax return very quickly. It was very simple and I was able to submit my tax return very quickly. Thank you.
Date published: 2022-02-10
Rated 3 out of 5 by from Great Well some of it is a bit confusing frustrating but they walked me rite though all problem
Date published: 2022-02-10
Rated 5 out of 5 by from awesome great service easy to do it myself would reccomend
Date published: 2022-02-10
Rated 5 out of 5 by from #ILOVETurboTax TurboTax is very user friendly. I have done my own taxes all my life, back when you had to hand write them and mail them in. I like that you can skip things that you already know about, but for new young people that are filing for the first time they can use the tutorials.
Date published: 2022-02-10
Rated 5 out of 5 by from TurboTax is amazing!! Fast easy filing, I have used turbo tax for the 5th year in a row! and I'll continue to be a customer :)
Date published: 2022-02-10
Rated 4 out of 5 by from the bug in programm Programm rejected my tax return because of duplicated documents. But I got two identical1099-R from the same fund.
Date published: 2022-02-10
All TurboTax® Offerings Reviews - Page 15222
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from So easy to use and quick! I've been using Turbo Tax for several years now and its so easy! I love how it saves last year's information, which saves lots of time!
Date published: 2022-02-10
Rated 2 out of 5 by from Far to confusing I have used Turbo Tax for years. This year was an awful experience. It became a much longer, more confusing process. What I liked most, in previous years, was it's simplicity and speed. Not anymore. There are far too many attempts to sell me upgrades and products. I want to do my taxes, not go shopping. Ask me at the beginning what I want and leave me alone. I had to call a rep and spend an hour dealing with your attempt to add to my fees. I have never had to pay for you to take your fees from my refund. For some reason, this year I was asked to pay DOUBLE my fees just for that service. In had to go back and reverse that charge and use my debit card. There a variety of questions that just did not apply. I really have to reconsider using Turbo Tax again next year.
Date published: 2022-02-10
Rated 5 out of 5 by from Easy I love it , really quick and easy to do. Will file this way again
Date published: 2022-02-10
Rated 5 out of 5 by from Joann is awesome All good so far needs expertly assistance so far all is good now
Date published: 2022-02-10
Rated 5 out of 5 by from Turbo tax is quick and easy. Turbo tax was quick and easy. I logged on and and completed my tax return very quickly. It was very simple and I was able to submit my tax return very quickly. Thank you.
Date published: 2022-02-10
Rated 3 out of 5 by from Great Well some of it is a bit confusing frustrating but they walked me rite though all problem
Date published: 2022-02-10
Rated 5 out of 5 by from awesome great service easy to do it myself would reccomend
Date published: 2022-02-10
Rated 5 out of 5 by from #ILOVETurboTax TurboTax is very user friendly. I have done my own taxes all my life, back when you had to hand write them and mail them in. I like that you can skip things that you already know about, but for new young people that are filing for the first time they can use the tutorials.
Date published: 2022-02-10
Rated 5 out of 5 by from TurboTax is amazing!! Fast easy filing, I have used turbo tax for the 5th year in a row! and I'll continue to be a customer :)
Date published: 2022-02-10
Rated 4 out of 5 by from the bug in programm Programm rejected my tax return because of duplicated documents. But I got two identical1099-R from the same fund.
Date published: 2022-02-10
All TurboTax® Offerings Reviews - Page 15222