TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Quick and easy It was quick and easy for me as i filed last year with turbo tax and they had most of my information already for me to use as i needed it.
Date published: 2021-02-17
Rated 5 out of 5 by from Awesome Software, However I was supposed to get 1 free State Return, I did not get it. It charged me $20. There were also a lot of problems with updating the program that took a couple days to work out. The software program itself is awesome, but I felt lied to about the State Return. I am thinking Tax Karma, 100% free all the time. I have been using Turbo Tax for at least 25 or 30 years.
Date published: 2021-02-17
Rated 1 out of 5 by from Waste of time State refund got rejected for me and other people I know in oregon. Should have used H&R block
Date published: 2021-02-17
Rated 5 out of 5 by from great managable able to do my own taxes with the straight forward guide line
Date published: 2021-02-17
Rated 5 out of 5 by from Fast simple and easy. Easy to understand. Enough help needed throughout the process.
Date published: 2021-02-17
Rated 3 out of 5 by from Turbo Tax is too expensive Since MT and federal rules differ on deductions, the process for itemizing deductions for MT is very clumsy, as you hve to go back to the federal return if you didn't itemizw earlier.Also printing at the end when transmitting is mysterious.
Date published: 2021-02-17
Rated 3 out of 5 by from A review written by a student I've used this service for almost a decade and have had no major issues. This year I qualified for a student tax credit and was unexpectedly informed that I needed to pay for an upgraded version of Turbotax in order to file through Turbotax. Im sure theres a good reason for the need to upgrade but things like that should probably be outlined earlier in the filing process.
Date published: 2021-02-17
Rated 5 out of 5 by from great awesome thanks for the help, ill be using turbo tax in the next year.
Date published: 2021-02-17
Rated 5 out of 5 by from Great Was very easy and straightforward , the analysis was on point and with me every step of the way
Date published: 2021-02-17
Rated 4 out of 5 by from easy to use She was helpful - she answered all my questions and was patient while I fumbled for help
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 15222
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Quick and easy It was quick and easy for me as i filed last year with turbo tax and they had most of my information already for me to use as i needed it.
Date published: 2021-02-17
Rated 5 out of 5 by from Awesome Software, However I was supposed to get 1 free State Return, I did not get it. It charged me $20. There were also a lot of problems with updating the program that took a couple days to work out. The software program itself is awesome, but I felt lied to about the State Return. I am thinking Tax Karma, 100% free all the time. I have been using Turbo Tax for at least 25 or 30 years.
Date published: 2021-02-17
Rated 1 out of 5 by from Waste of time State refund got rejected for me and other people I know in oregon. Should have used H&R block
Date published: 2021-02-17
Rated 5 out of 5 by from great managable able to do my own taxes with the straight forward guide line
Date published: 2021-02-17
Rated 5 out of 5 by from Fast simple and easy. Easy to understand. Enough help needed throughout the process.
Date published: 2021-02-17
Rated 3 out of 5 by from Turbo Tax is too expensive Since MT and federal rules differ on deductions, the process for itemizing deductions for MT is very clumsy, as you hve to go back to the federal return if you didn't itemizw earlier.Also printing at the end when transmitting is mysterious.
Date published: 2021-02-17
Rated 3 out of 5 by from A review written by a student I've used this service for almost a decade and have had no major issues. This year I qualified for a student tax credit and was unexpectedly informed that I needed to pay for an upgraded version of Turbotax in order to file through Turbotax. Im sure theres a good reason for the need to upgrade but things like that should probably be outlined earlier in the filing process.
Date published: 2021-02-17
Rated 5 out of 5 by from great awesome thanks for the help, ill be using turbo tax in the next year.
Date published: 2021-02-17
Rated 5 out of 5 by from Great Was very easy and straightforward , the analysis was on point and with me every step of the way
Date published: 2021-02-17
Rated 4 out of 5 by from easy to use She was helpful - she answered all my questions and was patient while I fumbled for help
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 15222