TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Student
Rated 1 out of 5 by from The worst experience ever TurboTax launch is my tax prep provider without having their system updated there was glitches I got stuff for over two weeks representatives had lack of product knowledge. The first representative I work with hardly ever responded didn’t know what she was doing the second rip tried to help but still do not know what she was doing the third rep messed everything completely up and then the court rep was actually able to help me I believe his name was Jason he will be only one that was helpful and I have been with TurboTax for a very long time do you guys have officially lost a customer and I will never work with you guys again
Date published: 2021-02-17
Rated 5 out of 5 by from Great Turbotax is an awesome system to do taxes with its great.
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Tax was very helpful My tax was rejected and uncalled Turbo tax and he walked me through it step by step.
Date published: 2021-02-17
Rated 5 out of 5 by from Great service My live expert, Rosario, was very helpful. Clear communication and was always available.
Date published: 2021-02-17
Rated 4 out of 5 by from part of turbotax has issues I tried to enter a zip code on a form 1098-T and the program would not accept it. I ended up calling the state that issued the 1098-T and had to get the extension to add to the zip code before the program would accept it.
Date published: 2021-02-17
Rated 5 out of 5 by from I use this every year. Very easy to use. Very good embedded help. Takes a lot of stress out of doing taxes.
Date published: 2021-02-17
Rated 5 out of 5 by from Awesome The filing was an easy process as previous years have been.
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo tax Live Advisor For many years I have used Turbo Tax, but this year proved to be challenging due to a move to a new state. My advisor helped me a along the way and communicated well throughout the process. I really appreciated the help and experience from my live advisor.
Date published: 2021-02-17
Rated 5 out of 5 by from I wouldn’t go anywhere else I had the pleasure of working with Mary (I don’t remember her last name), but she was awesome!
Date published: 2021-02-17
Rated 5 out of 5 by from TURBO TAX RETURN WHAT A GREAT WAY TO FILE FOR FREE! SO EASY TO NAVIGATE AND USE! THE PROMPTS ARE SO EASY TO UNDERSTAND!! AFTER USING TURBO TAX LAST YEAR AND NOT HAVING ANY ISSUES, I KNEW EXACTLY WHO TO USE THIS YEAR!! THANK YOU TURBO TAX!!
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 15221
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from The worst experience ever TurboTax launch is my tax prep provider without having their system updated there was glitches I got stuff for over two weeks representatives had lack of product knowledge. The first representative I work with hardly ever responded didn’t know what she was doing the second rip tried to help but still do not know what she was doing the third rep messed everything completely up and then the court rep was actually able to help me I believe his name was Jason he will be only one that was helpful and I have been with TurboTax for a very long time do you guys have officially lost a customer and I will never work with you guys again
Date published: 2021-02-17
Rated 5 out of 5 by from Great Turbotax is an awesome system to do taxes with its great.
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Tax was very helpful My tax was rejected and uncalled Turbo tax and he walked me through it step by step.
Date published: 2021-02-17
Rated 5 out of 5 by from Great service My live expert, Rosario, was very helpful. Clear communication and was always available.
Date published: 2021-02-17
Rated 4 out of 5 by from part of turbotax has issues I tried to enter a zip code on a form 1098-T and the program would not accept it. I ended up calling the state that issued the 1098-T and had to get the extension to add to the zip code before the program would accept it.
Date published: 2021-02-17
Rated 5 out of 5 by from I use this every year. Very easy to use. Very good embedded help. Takes a lot of stress out of doing taxes.
Date published: 2021-02-17
Rated 5 out of 5 by from Awesome The filing was an easy process as previous years have been.
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo tax Live Advisor For many years I have used Turbo Tax, but this year proved to be challenging due to a move to a new state. My advisor helped me a along the way and communicated well throughout the process. I really appreciated the help and experience from my live advisor.
Date published: 2021-02-17
Rated 5 out of 5 by from I wouldn’t go anywhere else I had the pleasure of working with Mary (I don’t remember her last name), but she was awesome!
Date published: 2021-02-17
Rated 5 out of 5 by from TURBO TAX RETURN WHAT A GREAT WAY TO FILE FOR FREE! SO EASY TO NAVIGATE AND USE! THE PROMPTS ARE SO EASY TO UNDERSTAND!! AFTER USING TURBO TAX LAST YEAR AND NOT HAVING ANY ISSUES, I KNEW EXACTLY WHO TO USE THIS YEAR!! THANK YOU TURBO TAX!!
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 15221