TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 2 out of 5 by from Confusing Navigation When I went to file my return, I was getting an error with the number I was putting in for charitable donations. Above, a number pulled from Schedule 1 Line 22 said 14.00 even though I wanted this to be 0. When I went to that line it was 0. So I had to go on a hunt through my return to find this mystery 14. It ended up being a donation amount from last year which I had not been asked to review. Everything ran smoothly except this one issue, but it took me an extra 30 minutes to figure out. My suggestion would be to take the user to the page and question associated with the error rather than showing it on the 1040. At no point in the process do you view the 1040 so it is extremely unhelpful to be shown an error on it with no reference to the way you filled out the form.
Date published: 2021-02-12
Rated 5 out of 5 by from The best program as always This is the 10th year that I have used TurboTax. Ill never use anything else
Date published: 2021-02-12
Rated 5 out of 5 by from Turbo Tax is Comforting I always feel better with the process after doing it with Turbo Tax since I feel like a novice and they are the professionals. I really appreciate the free filing and the comfort it brings. I always come back to them.
Date published: 2021-02-12
Rated 5 out of 5 by from great service great service and easy to use, they've made it even easier this year than in the past
Date published: 2021-02-12
Rated 5 out of 5 by from Easy and Accurate I have been using Turbo Tax since 2016. I tried using a different website before and they messed up my return, but before filing with them I went back to Turbo Tax and quadruple checked my information and my return was corrected. I will forever use TT.
Date published: 2021-02-12
Rated 5 out of 5 by from Love it I worked for HR Block for years and Turbo Tax is much easier to use than Blok
Date published: 2021-02-12
Rated 5 out of 5 by from It's a time saver, it's great !!! When I first started Turbo Tax , I thought I was going to make mistakes. Actually it's a breeze, I love it.
Date published: 2021-02-12
Rated 5 out of 5 by from Awsome!! I felt very comfortable/at ease while doing my taxes. Not stressful at all.
Date published: 2021-02-12
Rated 5 out of 5 by from Turbo tax I was scared to start the filing process at first but i dont like to do things last minute so i decided to go for it. Turbotax made it easy. I feel so much better.
Date published: 2021-02-12
Rated 5 out of 5 by from Turbo Tax is the best! The system has all the steps, directions and information necessary which enables you to file your taxes professionally! I'm very impressed and thankful!
Date published: 2021-02-12
All TurboTax® Offerings Reviews - Page 15220
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Confusing Navigation When I went to file my return, I was getting an error with the number I was putting in for charitable donations. Above, a number pulled from Schedule 1 Line 22 said 14.00 even though I wanted this to be 0. When I went to that line it was 0. So I had to go on a hunt through my return to find this mystery 14. It ended up being a donation amount from last year which I had not been asked to review. Everything ran smoothly except this one issue, but it took me an extra 30 minutes to figure out. My suggestion would be to take the user to the page and question associated with the error rather than showing it on the 1040. At no point in the process do you view the 1040 so it is extremely unhelpful to be shown an error on it with no reference to the way you filled out the form.
Date published: 2021-02-12
Rated 5 out of 5 by from The best program as always This is the 10th year that I have used TurboTax. Ill never use anything else
Date published: 2021-02-12
Rated 5 out of 5 by from Turbo Tax is Comforting I always feel better with the process after doing it with Turbo Tax since I feel like a novice and they are the professionals. I really appreciate the free filing and the comfort it brings. I always come back to them.
Date published: 2021-02-12
Rated 5 out of 5 by from great service great service and easy to use, they've made it even easier this year than in the past
Date published: 2021-02-12
Rated 5 out of 5 by from Easy and Accurate I have been using Turbo Tax since 2016. I tried using a different website before and they messed up my return, but before filing with them I went back to Turbo Tax and quadruple checked my information and my return was corrected. I will forever use TT.
Date published: 2021-02-12
Rated 5 out of 5 by from Love it I worked for HR Block for years and Turbo Tax is much easier to use than Blok
Date published: 2021-02-12
Rated 5 out of 5 by from It's a time saver, it's great !!! When I first started Turbo Tax , I thought I was going to make mistakes. Actually it's a breeze, I love it.
Date published: 2021-02-12
Rated 5 out of 5 by from Awsome!! I felt very comfortable/at ease while doing my taxes. Not stressful at all.
Date published: 2021-02-12
Rated 5 out of 5 by from Turbo tax I was scared to start the filing process at first but i dont like to do things last minute so i decided to go for it. Turbotax made it easy. I feel so much better.
Date published: 2021-02-12
Rated 5 out of 5 by from Turbo Tax is the best! The system has all the steps, directions and information necessary which enables you to file your taxes professionally! I'm very impressed and thankful!
Date published: 2021-02-12
All TurboTax® Offerings Reviews - Page 15220