TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 3 out of 5 by from Topics could be more explanatory. There were a few times where the program didn't explain enough to truly understand if you were doing the right thing. I've been using Turbo Tax for years. Last year (2021) was the first time doing taxes with TurboTax where it became difficult.
Date published: 2023-03-10
Rated 5 out of 5 by from turbo tax is awesom things you can deduct and didn't have the words for it, well turbo tax had all the answers for them empty thoughts
Date published: 2023-03-10
Rated 5 out of 5 by from Too expensive I have been using this software for 8th years but have seen other options. Hope the cost could be lower by 50% or I will go somewhere else Thanks much!
Date published: 2023-03-10
Rated 5 out of 5 by from have used for the past 5 years won't use anyone else! have used this for the past 5 years and it never disappoints
Date published: 2023-03-10
Rated 5 out of 5 by from Quick and Easy Super quick and easy to understand! I love how fast I can get my taxes done while still understanding the process.
Date published: 2023-03-10
Rated 3 out of 5 by from USED TO LOVE THIS PLATFORM....NOW NOT SO MUCH!! WELL, I STARTED DOING MY OWN TAXES A FEW YEARS BACK, TO AVOID PAYING HUNDREDS OF $$ FOR PREPARATION. AND ITS SAD TO REALIZE THAT I TAKE THE TAIME TO DO MY OWN TAXES AND I HAVE TO PAID TO GET THEM DONE AS IF SOMEONE ELSE WAS DOING THEM FOR ME. TURBO TAX IS CHARGING NOW TO MUCH MONEY FOR THE PLATFORM, BUT YOU DOING ALL THE WORK.
Date published: 2023-03-10
Rated 5 out of 5 by from Turbotax Turbotax is great free and easy to use. And has great info if you need help.
Date published: 2023-03-10
Rated 5 out of 5 by from TURBO TAX IT WAS REALY EASY AND QUICK. I WOULD REFER ANYONE.
Date published: 2023-03-10
Rated 3 out of 5 by from Good, but Encountered 2 Major Errors TurboTax did the returns well, but luckily I checked them over manually and found 2 errors the first of which I reported to Intuit. 1. TurboTax did not automatically enter 2021 charitable deductions carryover like it says. 2. TurboTax did not transfer CA 2021 state income tax to the CA 2022 income tax penalty section. If I had not caught these errors it would have cost me an additional $9,000 in taxes!
Date published: 2023-03-10
Rated 5 out of 5 by from 2023 Tax Review Lenny was an exceptional tax expert! We are hoping to get him again!
Date published: 2023-03-10
All TurboTax® Offerings Reviews - Page 1522
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Topics could be more explanatory. There were a few times where the program didn't explain enough to truly understand if you were doing the right thing. I've been using Turbo Tax for years. Last year (2021) was the first time doing taxes with TurboTax where it became difficult.
Date published: 2023-03-10
Rated 5 out of 5 by from turbo tax is awesom things you can deduct and didn't have the words for it, well turbo tax had all the answers for them empty thoughts
Date published: 2023-03-10
Rated 5 out of 5 by from Too expensive I have been using this software for 8th years but have seen other options. Hope the cost could be lower by 50% or I will go somewhere else Thanks much!
Date published: 2023-03-10
Rated 5 out of 5 by from have used for the past 5 years won't use anyone else! have used this for the past 5 years and it never disappoints
Date published: 2023-03-10
Rated 5 out of 5 by from Quick and Easy Super quick and easy to understand! I love how fast I can get my taxes done while still understanding the process.
Date published: 2023-03-10
Rated 3 out of 5 by from USED TO LOVE THIS PLATFORM....NOW NOT SO MUCH!! WELL, I STARTED DOING MY OWN TAXES A FEW YEARS BACK, TO AVOID PAYING HUNDREDS OF $$ FOR PREPARATION. AND ITS SAD TO REALIZE THAT I TAKE THE TAIME TO DO MY OWN TAXES AND I HAVE TO PAID TO GET THEM DONE AS IF SOMEONE ELSE WAS DOING THEM FOR ME. TURBO TAX IS CHARGING NOW TO MUCH MONEY FOR THE PLATFORM, BUT YOU DOING ALL THE WORK.
Date published: 2023-03-10
Rated 5 out of 5 by from Turbotax Turbotax is great free and easy to use. And has great info if you need help.
Date published: 2023-03-10
Rated 5 out of 5 by from TURBO TAX IT WAS REALY EASY AND QUICK. I WOULD REFER ANYONE.
Date published: 2023-03-10
Rated 3 out of 5 by from Good, but Encountered 2 Major Errors TurboTax did the returns well, but luckily I checked them over manually and found 2 errors the first of which I reported to Intuit. 1. TurboTax did not automatically enter 2021 charitable deductions carryover like it says. 2. TurboTax did not transfer CA 2021 state income tax to the CA 2022 income tax penalty section. If I had not caught these errors it would have cost me an additional $9,000 in taxes!
Date published: 2023-03-10
Rated 5 out of 5 by from 2023 Tax Review Lenny was an exceptional tax expert! We are hoping to get him again!
Date published: 2023-03-10
All TurboTax® Offerings Reviews - Page 1522