TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from great only took maybe 10 min and im done .used alot of info from last year
Date published: 2021-02-17
Rated 4 out of 5 by from Felt sure it was done right A bit confusing at first. Expensive I felt for my simple taxes. Expert was great!
Date published: 2021-02-17
Rated 5 out of 5 by from I love Turbo Tax! It easy to understand and easy to use for people like me who are ignorant and technically challanged! Thank you!
Date published: 2021-02-17
Rated 3 out of 5 by from Easy but hidden fees They’ve now started charging to collect from your refund which isn’t mentioned anywhere until the end. It shouldn’t cost $120 for a basic file that I basically did myself. I don’t mind paying for services but the pricing this year is too much especially considering the pandemic.
Date published: 2021-02-17
Rated 5 out of 5 by from wonderful it was explained well and had great information did not feel overwhelmed
Date published: 2021-02-17
Rated 5 out of 5 by from Very thorough! The process was very in depth and did a good job walking you through everything you needed in order to file your returns.
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo is Awesome!! I love Turbo Tax! I have been using this program for the pass 3yrs. It's easy to use and I like the way the system takes you through each step and then when you think your finish it will go back and check it all again! Thank you so much!
Date published: 2021-02-17
Rated 3 out of 5 by from Turbo Tax makes getting the system going difficult Bought Turbo Tax at Costco and thought I had it loaded. Completed the return and then realized that I was doing the return on their system and had to pay $90.00 to Turbo Tax instead of the 79.99 I paid from Costco. Not sure if I will be able to get a refund. No help when I called Turbo Tax. So sorry. Too bad.
Date published: 2021-02-17
Rated 1 out of 5 by from stop trying to charge me extra! seriously... it's insane how many fees that you sneak in for "convenience" absolute racket
Date published: 2021-02-17
Rated 4 out of 5 by from Helpful I've been using TurboTax since I was 16 and have always found it very helpful. For someone who doesnt really know what all the terms and questions mean, they do a good job of explaining them. I also enjoy when they say things are "uncommon" so I know it probably doesn't apply to me.
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 15208
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from great only took maybe 10 min and im done .used alot of info from last year
Date published: 2021-02-17
Rated 4 out of 5 by from Felt sure it was done right A bit confusing at first. Expensive I felt for my simple taxes. Expert was great!
Date published: 2021-02-17
Rated 5 out of 5 by from I love Turbo Tax! It easy to understand and easy to use for people like me who are ignorant and technically challanged! Thank you!
Date published: 2021-02-17
Rated 3 out of 5 by from Easy but hidden fees They’ve now started charging to collect from your refund which isn’t mentioned anywhere until the end. It shouldn’t cost $120 for a basic file that I basically did myself. I don’t mind paying for services but the pricing this year is too much especially considering the pandemic.
Date published: 2021-02-17
Rated 5 out of 5 by from wonderful it was explained well and had great information did not feel overwhelmed
Date published: 2021-02-17
Rated 5 out of 5 by from Very thorough! The process was very in depth and did a good job walking you through everything you needed in order to file your returns.
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo is Awesome!! I love Turbo Tax! I have been using this program for the pass 3yrs. It's easy to use and I like the way the system takes you through each step and then when you think your finish it will go back and check it all again! Thank you so much!
Date published: 2021-02-17
Rated 3 out of 5 by from Turbo Tax makes getting the system going difficult Bought Turbo Tax at Costco and thought I had it loaded. Completed the return and then realized that I was doing the return on their system and had to pay $90.00 to Turbo Tax instead of the 79.99 I paid from Costco. Not sure if I will be able to get a refund. No help when I called Turbo Tax. So sorry. Too bad.
Date published: 2021-02-17
Rated 1 out of 5 by from stop trying to charge me extra! seriously... it's insane how many fees that you sneak in for "convenience" absolute racket
Date published: 2021-02-17
Rated 4 out of 5 by from Helpful I've been using TurboTax since I was 16 and have always found it very helpful. For someone who doesnt really know what all the terms and questions mean, they do a good job of explaining them. I also enjoy when they say things are "uncommon" so I know it probably doesn't apply to me.
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 15208