TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 1 out of 5 by from Always upcharging Always seems to be a discrepancy or I have to upgrade when all I ever have is a w2. Filed and said I was getting back 200 from state return then tax on the stimulus took me to owing 18 dollars after I had already filed
Date published: 2021-02-17
Rated 4 out of 5 by from Turbo tax 2021 The software is very thorough, but really repititious much of the time. The information it displays for income reported on 1099-B makes it hard to match up the information on the 1099-B forms. There are some issues with the auto-download that partially worked, but made it impossible to figure out how to manually enter the data that was not downloaded. That all said, Turbo Tax seems to work better for me than a paid tax preparer.
Date published: 2021-02-17
Rated 5 out of 5 by from WAS A LITTLE SCARY BUT GOT THROUGH IT SURE ASKS EVERY QUESTION IMAGINABLE BUT VERY THOROUGH
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo is Awesome This service is self explanatory and simple. Would recommend to anyone.
Date published: 2021-02-17
Rated 5 out of 5 by from TurboTax is Awesome!!! I needed a TurboTax expert to help me resolve an issue with my taxes. I was scheduled an appointment with an expert and he called promptly at the appointed time and solved my tax problem within minutes. I am grateful and thankful!
Date published: 2021-02-17
Rated 5 out of 5 by from TurboTax is a complete tax filing tool. Filling in the information was simple because I had used TurboTax for several previous years and much of the information was auto-filled from those return. I did speak with Kimberly to address a problem I was having with an IRA rollover. She patiently worked with me and helped me resolve the problem. I will continue using TurboTax for my future income tax filings.
Date published: 2021-02-17
Rated 5 out of 5 by from Awesome!!!! easy to go through, best online service, i recommend to all.
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Tax is very good I love having someone live to help me. I talked to 3 different advisors today and each and everyone of them was so helpful. I won’t try using any other tax program in the future.
Date published: 2021-02-17
Rated 5 out of 5 by from Excellent I bit longer, but great to do my taxes by my self.
Date published: 2021-02-17
Rated 5 out of 5 by from EXCELLENT WOMAN SO COMFORTING MS. MARY WAS SO VERY NICE.!!. SHE WAS VERY HELPFUL I ENJOYED TALKING WITH HER.!!. SHE MADE ME FEEL COMFORTABLE RIGHT UP FRONT.!!. HER VOICE IS VERY ASSURING.!!.
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 15205
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Always upcharging Always seems to be a discrepancy or I have to upgrade when all I ever have is a w2. Filed and said I was getting back 200 from state return then tax on the stimulus took me to owing 18 dollars after I had already filed
Date published: 2021-02-17
Rated 4 out of 5 by from Turbo tax 2021 The software is very thorough, but really repititious much of the time. The information it displays for income reported on 1099-B makes it hard to match up the information on the 1099-B forms. There are some issues with the auto-download that partially worked, but made it impossible to figure out how to manually enter the data that was not downloaded. That all said, Turbo Tax seems to work better for me than a paid tax preparer.
Date published: 2021-02-17
Rated 5 out of 5 by from WAS A LITTLE SCARY BUT GOT THROUGH IT SURE ASKS EVERY QUESTION IMAGINABLE BUT VERY THOROUGH
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo is Awesome This service is self explanatory and simple. Would recommend to anyone.
Date published: 2021-02-17
Rated 5 out of 5 by from TurboTax is Awesome!!! I needed a TurboTax expert to help me resolve an issue with my taxes. I was scheduled an appointment with an expert and he called promptly at the appointed time and solved my tax problem within minutes. I am grateful and thankful!
Date published: 2021-02-17
Rated 5 out of 5 by from TurboTax is a complete tax filing tool. Filling in the information was simple because I had used TurboTax for several previous years and much of the information was auto-filled from those return. I did speak with Kimberly to address a problem I was having with an IRA rollover. She patiently worked with me and helped me resolve the problem. I will continue using TurboTax for my future income tax filings.
Date published: 2021-02-17
Rated 5 out of 5 by from Awesome!!!! easy to go through, best online service, i recommend to all.
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Tax is very good I love having someone live to help me. I talked to 3 different advisors today and each and everyone of them was so helpful. I won’t try using any other tax program in the future.
Date published: 2021-02-17
Rated 5 out of 5 by from Excellent I bit longer, but great to do my taxes by my self.
Date published: 2021-02-17
Rated 5 out of 5 by from EXCELLENT WOMAN SO COMFORTING MS. MARY WAS SO VERY NICE.!!. SHE WAS VERY HELPFUL I ENJOYED TALKING WITH HER.!!. SHE MADE ME FEEL COMFORTABLE RIGHT UP FRONT.!!. HER VOICE IS VERY ASSURING.!!.
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 15205