TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Turbo Tax is great! Turbo Tax makes it very easy for anyone to file their taxes themselves. I've been using them for years & I'm always confident I'm getting the best return possible, and I don't stress filing my taxes anymore.
Date published: 2022-02-10
Rated 1 out of 5 by from not a great experience after almost 25 years I wore myself out opting out of chances to upgrade my Turbo Tax. THEN had to upgrade for a simple $35.00 Stock sale. The software got stuck in a loop over the same stock sale. I have used TT almost since it began. It didnt even give me the opportunity to use the discount code they sent me. I was so disenchanted by this experience, this will probably be my last year with you.
Date published: 2022-02-10
Rated 5 out of 5 by from Yup Always use turbo tax for filing for the last 3 years. Definitely has made filing taxes less stressful
Date published: 2022-02-10
Rated 5 out of 5 by from Turbo Tax is very awsome! I've used Turbo Tax for the past years. I really like I haven't had any problems. I intend to keep using it. Thanks to all of you guys.
Date published: 2022-02-10
Rated 3 out of 5 by from New Pricing is a Problem I really do enjoy and appreciate using TurboTax, its helpful and convenient and is easy to follow and feel confident about with the step by step, yes/no question process. The reasons I didn't rate 5 star have to do with the pricing. It seems like it increases every year and that's dissapointing - for one I don't believe anyone should have to pay anything to get back their own money, but I understand we are paying for the convenience of the software, its just a little too pricey to me. AND the BIGGEST DISSAPOINTMENT which is a new thing in the last year or two is the "processing fee" for paying from your refund. Paying for your Turbotax products via subtraction from your refund USED TO BE A FREE OPTION. $40 extra dollars is absolutely outrageous and inconvenient. Especially in these crazy times some people are in financial crisis, and can't afford a pay now option, but also can't afford any extra being taken out of their refund they are depending on for bills and such. This is my biggest complaint regarding TurboTax and the main reason my rating is missing two stars. As a five/six year return customer, this is a major disappointment.
Date published: 2022-02-10
Rated 5 out of 5 by from It Is Always Easy With TurboTax No simpler way to get your taxes done year after year than Turbotax!
Date published: 2022-02-10
Rated 5 out of 5 by from Easy to use TurboTax is great because it makes filing taxes stress-free. It is so simple to use and provides great tips if you get confused or need help. The live tax experts are a great function as well!
Date published: 2022-02-10
Rated 5 out of 5 by from Turbo tax is awesome! Easy; very explanitory. Liked it . I would do it again.
Date published: 2022-02-10
Rated 5 out of 5 by from great help i have questions and help was very efficient, knowledgeable and professional.
Date published: 2022-02-10
Rated 5 out of 5 by from Turbo Tax is Great I have been using TurboTax for years. It makes filing my taxes simple and easy.
Date published: 2022-02-10
All TurboTax® Offerings Reviews - Page 15204
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is great! Turbo Tax makes it very easy for anyone to file their taxes themselves. I've been using them for years & I'm always confident I'm getting the best return possible, and I don't stress filing my taxes anymore.
Date published: 2022-02-10
Rated 1 out of 5 by from not a great experience after almost 25 years I wore myself out opting out of chances to upgrade my Turbo Tax. THEN had to upgrade for a simple $35.00 Stock sale. The software got stuck in a loop over the same stock sale. I have used TT almost since it began. It didnt even give me the opportunity to use the discount code they sent me. I was so disenchanted by this experience, this will probably be my last year with you.
Date published: 2022-02-10
Rated 5 out of 5 by from Yup Always use turbo tax for filing for the last 3 years. Definitely has made filing taxes less stressful
Date published: 2022-02-10
Rated 5 out of 5 by from Turbo Tax is very awsome! I've used Turbo Tax for the past years. I really like I haven't had any problems. I intend to keep using it. Thanks to all of you guys.
Date published: 2022-02-10
Rated 3 out of 5 by from New Pricing is a Problem I really do enjoy and appreciate using TurboTax, its helpful and convenient and is easy to follow and feel confident about with the step by step, yes/no question process. The reasons I didn't rate 5 star have to do with the pricing. It seems like it increases every year and that's dissapointing - for one I don't believe anyone should have to pay anything to get back their own money, but I understand we are paying for the convenience of the software, its just a little too pricey to me. AND the BIGGEST DISSAPOINTMENT which is a new thing in the last year or two is the "processing fee" for paying from your refund. Paying for your Turbotax products via subtraction from your refund USED TO BE A FREE OPTION. $40 extra dollars is absolutely outrageous and inconvenient. Especially in these crazy times some people are in financial crisis, and can't afford a pay now option, but also can't afford any extra being taken out of their refund they are depending on for bills and such. This is my biggest complaint regarding TurboTax and the main reason my rating is missing two stars. As a five/six year return customer, this is a major disappointment.
Date published: 2022-02-10
Rated 5 out of 5 by from It Is Always Easy With TurboTax No simpler way to get your taxes done year after year than Turbotax!
Date published: 2022-02-10
Rated 5 out of 5 by from Easy to use TurboTax is great because it makes filing taxes stress-free. It is so simple to use and provides great tips if you get confused or need help. The live tax experts are a great function as well!
Date published: 2022-02-10
Rated 5 out of 5 by from Turbo tax is awesome! Easy; very explanitory. Liked it . I would do it again.
Date published: 2022-02-10
Rated 5 out of 5 by from great help i have questions and help was very efficient, knowledgeable and professional.
Date published: 2022-02-10
Rated 5 out of 5 by from Turbo Tax is Great I have been using TurboTax for years. It makes filing my taxes simple and easy.
Date published: 2022-02-10
All TurboTax® Offerings Reviews - Page 15204