TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Super easy I love the step by step directions and ease of using the back button.
Date published: 2021-02-17
Rated 4 out of 5 by from Great Outcome The advisor was great and kept in touch. The only issue was the many emails each time the advisor took an action. Would have been better to get a single email at the end of a day with everything that I had to accomplish our that the advisor completed.
Date published: 2021-02-17
Rated 5 out of 5 by from TurboTax Back at it Again Free Free Free Free (Free) but also Free Free FrEe.
Date published: 2021-02-17
Rated 5 out of 5 by from turbo tax is Awesome it was very nice to get my questions answeredvery pleseant and was able and willing to explain every thing bihad questions about
Date published: 2021-02-17
Rated 1 out of 5 by from E-file got rejected Turbo tax pulled my info from last year. Sent it to the IRS which in turn got my state and federal refund rejected and delayed.
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Tax is awesome! Using Turbo Tax is so easy to use. It took less than an hour to prepare and submit the return.
Date published: 2021-02-17
Rated 5 out of 5 by from great only took maybe 10 min and im done .used alot of info from last year
Date published: 2021-02-17
Rated 4 out of 5 by from Felt sure it was done right A bit confusing at first. Expensive I felt for my simple taxes. Expert was great!
Date published: 2021-02-17
Rated 5 out of 5 by from I love Turbo Tax! It easy to understand and easy to use for people like me who are ignorant and technically challanged! Thank you!
Date published: 2021-02-17
Rated 3 out of 5 by from Easy but hidden fees They’ve now started charging to collect from your refund which isn’t mentioned anywhere until the end. It shouldn’t cost $120 for a basic file that I basically did myself. I don’t mind paying for services but the pricing this year is too much especially considering the pandemic.
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 15202
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Super easy I love the step by step directions and ease of using the back button.
Date published: 2021-02-17
Rated 4 out of 5 by from Great Outcome The advisor was great and kept in touch. The only issue was the many emails each time the advisor took an action. Would have been better to get a single email at the end of a day with everything that I had to accomplish our that the advisor completed.
Date published: 2021-02-17
Rated 5 out of 5 by from TurboTax Back at it Again Free Free Free Free (Free) but also Free Free FrEe.
Date published: 2021-02-17
Rated 5 out of 5 by from turbo tax is Awesome it was very nice to get my questions answeredvery pleseant and was able and willing to explain every thing bihad questions about
Date published: 2021-02-17
Rated 1 out of 5 by from E-file got rejected Turbo tax pulled my info from last year. Sent it to the IRS which in turn got my state and federal refund rejected and delayed.
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Tax is awesome! Using Turbo Tax is so easy to use. It took less than an hour to prepare and submit the return.
Date published: 2021-02-17
Rated 5 out of 5 by from great only took maybe 10 min and im done .used alot of info from last year
Date published: 2021-02-17
Rated 4 out of 5 by from Felt sure it was done right A bit confusing at first. Expensive I felt for my simple taxes. Expert was great!
Date published: 2021-02-17
Rated 5 out of 5 by from I love Turbo Tax! It easy to understand and easy to use for people like me who are ignorant and technically challanged! Thank you!
Date published: 2021-02-17
Rated 3 out of 5 by from Easy but hidden fees They’ve now started charging to collect from your refund which isn’t mentioned anywhere until the end. It shouldn’t cost $120 for a basic file that I basically did myself. I don’t mind paying for services but the pricing this year is too much especially considering the pandemic.
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 15202