TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from First time user. it was easy to use and very descriptive and prescriptive. I was surprised by the links to banks and financial companies and how easy it was (hope they will expand this)
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo tax is very helpful! Usually no problems! I had some complicated taxes this year due to moving to another state and selling a partial ownership in an LLC. But except for one question I had a hard time getting to the bottom of, TurboTax handled my taxes well. I’ve used it for many years and always been grateful for the convenience.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Is A Helpful Resource First time doing the filing and I found that Turbo Tax is the most useful in explaining with the side window explaining what each category is and how to fill out. Not only is TurboTax a quick and inexpensive way to file, it is also provides information not really given by other tax preparers who usually rush through the process while charging an expensive fee.
Date published: 2023-04-17
Rated 5 out of 5 by from turbo tax great turbo tax has been great for me. never a problem. I would recommend then.
Date published: 2023-04-17
Rated 5 out of 5 by from awesome system It words great! It is super easy to use and very user friendly.
Date published: 2023-04-17
Rated 4 out of 5 by from Turbo Tax is a great way to get your taxes done Glad to have used Turbo Tax these past few years. Got my confidence back with easy use of the program and thanks to Scott for explaining what my brain couldn't comprehend pertaining to the Insurance Affordable Care Act and how the credits work. Turbo Tax Employees and helpers are patient, quick to respond and supportive. Thanks Again! Whew! Glad It's Behind Us Now.....
Date published: 2023-04-17
Rated 5 out of 5 by from turbo tax great help the live chat was the biggest help. very nice and helpful. i needed a lot of help and they stayed with me for a long time. very patient.
Date published: 2023-04-17
Rated 3 out of 5 by from Obvious error not caught TurboTax asked me at the very start whether or not I had an identity theft prevention number. I said YES. TurboTax never asked me for this number, and did not catch during its "detailed review" of my filing that the number was missing. This resulted in my return being rejected.
Date published: 2023-04-17
Rated 2 out of 5 by from New Format is Challenging It looks like TurboTax made some changes to the existing format. We have a small agricultural business and the Form C didn't populate until we went back to the section to manually input the revenue and expenses. In the past, the tool automatically prompted us to enter our revenue/expenses based on historical entries.
Date published: 2023-04-17
Rated 5 out of 5 by from Simple to use and inexpensive This program takes you through step by step it is very simple it will prompt you to address any situations and it seems to be able to find all kinds of tax breaks. Great information available if you have questions.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1521
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from First time user. it was easy to use and very descriptive and prescriptive. I was surprised by the links to banks and financial companies and how easy it was (hope they will expand this)
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo tax is very helpful! Usually no problems! I had some complicated taxes this year due to moving to another state and selling a partial ownership in an LLC. But except for one question I had a hard time getting to the bottom of, TurboTax handled my taxes well. I’ve used it for many years and always been grateful for the convenience.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Is A Helpful Resource First time doing the filing and I found that Turbo Tax is the most useful in explaining with the side window explaining what each category is and how to fill out. Not only is TurboTax a quick and inexpensive way to file, it is also provides information not really given by other tax preparers who usually rush through the process while charging an expensive fee.
Date published: 2023-04-17
Rated 5 out of 5 by from turbo tax great turbo tax has been great for me. never a problem. I would recommend then.
Date published: 2023-04-17
Rated 5 out of 5 by from awesome system It words great! It is super easy to use and very user friendly.
Date published: 2023-04-17
Rated 4 out of 5 by from Turbo Tax is a great way to get your taxes done Glad to have used Turbo Tax these past few years. Got my confidence back with easy use of the program and thanks to Scott for explaining what my brain couldn't comprehend pertaining to the Insurance Affordable Care Act and how the credits work. Turbo Tax Employees and helpers are patient, quick to respond and supportive. Thanks Again! Whew! Glad It's Behind Us Now.....
Date published: 2023-04-17
Rated 5 out of 5 by from turbo tax great help the live chat was the biggest help. very nice and helpful. i needed a lot of help and they stayed with me for a long time. very patient.
Date published: 2023-04-17
Rated 3 out of 5 by from Obvious error not caught TurboTax asked me at the very start whether or not I had an identity theft prevention number. I said YES. TurboTax never asked me for this number, and did not catch during its "detailed review" of my filing that the number was missing. This resulted in my return being rejected.
Date published: 2023-04-17
Rated 2 out of 5 by from New Format is Challenging It looks like TurboTax made some changes to the existing format. We have a small agricultural business and the Form C didn't populate until we went back to the section to manually input the revenue and expenses. In the past, the tool automatically prompted us to enter our revenue/expenses based on historical entries.
Date published: 2023-04-17
Rated 5 out of 5 by from Simple to use and inexpensive This program takes you through step by step it is very simple it will prompt you to address any situations and it seems to be able to find all kinds of tax breaks. Great information available if you have questions.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1521