TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 1 out of 5 by from Turbo tax wouldn't recommended it. Turbo tax always ends up costing me money. Turbo wont let me file for free. First it said free then turbo said I had to do the deluxe version for $50. Unable to do the free one. It ended up costing me $150. I don't know where the other $100 came from. This is my last time using Turbo tax. I'd rather pay someone to do it for me.
Date published: 2021-05-14
Rated 2 out of 5 by from Deluxe is not worth the $$ I had to upgrade because of one form did not complicate my taxes at all. Not worth the $$ since you are doing all the work.
Date published: 2021-05-14
Rated 5 out of 5 by from Demystifies taxes and encourages you as you go Great experience. Demystifies the tax prep process. Highly recommend.
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax Positive Experience Very user friendly and easy to use in general. Makes filing so much easier.
Date published: 2021-05-14
Rated 5 out of 5 by from thank you so much!! amazing I love so much that they keep my files every year and its all right there!!!! thank you so much
Date published: 2021-05-14
Rated 1 out of 5 by from So many glitchy results this year! We ran into so many glitchy problems this year. It had trouble finding information from past TurboTax filings. Multiple updates. It gave us 5+ different totals. I have zero confidence in the product and the results.
Date published: 2021-05-14
Rated 4 out of 5 by from Worked Well I hate that I pay a fee and then find out that I have more for state filing. I also got stuck with my forms thinking that I was Part of a K-1 (as in my LLC was a partner of another partnership) That was not the case, but I couldn't get rid of that document, so I filled it out with "n/a". I wasn't thrilled about that but still an easy process overall.
Date published: 2021-05-14
Rated 5 out of 5 by from Easy and FREE for Students This was so easy and affordable for me, a high school student!
Date published: 2021-05-14
Rated 5 out of 5 by from Very easy to use and understand I have used Turbo Tax for several years now and have always been very satisified this product. I am especially pleased with the proof of record they supply.
Date published: 2021-05-14
Rated 5 out of 5 by from Love Turbo Tax since 1998 Turbo Tax keeps us from pulling out our hair as we would do if we didn't have TT to file our taxes. It makes tax season so very much easier. The only glitch I had was the Form 5329-S and explanation, I couldn't find any help for completing the explanation. I copied it in MS Word and cut and pasted the explanation for the waiver. I kept getting an error that it was too long or character error. I finally figured it out so I wouldn't drop my review rating from 5 stars.
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1521
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Turbo tax wouldn't recommended it. Turbo tax always ends up costing me money. Turbo wont let me file for free. First it said free then turbo said I had to do the deluxe version for $50. Unable to do the free one. It ended up costing me $150. I don't know where the other $100 came from. This is my last time using Turbo tax. I'd rather pay someone to do it for me.
Date published: 2021-05-14
Rated 2 out of 5 by from Deluxe is not worth the $$ I had to upgrade because of one form did not complicate my taxes at all. Not worth the $$ since you are doing all the work.
Date published: 2021-05-14
Rated 5 out of 5 by from Demystifies taxes and encourages you as you go Great experience. Demystifies the tax prep process. Highly recommend.
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax Positive Experience Very user friendly and easy to use in general. Makes filing so much easier.
Date published: 2021-05-14
Rated 5 out of 5 by from thank you so much!! amazing I love so much that they keep my files every year and its all right there!!!! thank you so much
Date published: 2021-05-14
Rated 1 out of 5 by from So many glitchy results this year! We ran into so many glitchy problems this year. It had trouble finding information from past TurboTax filings. Multiple updates. It gave us 5+ different totals. I have zero confidence in the product and the results.
Date published: 2021-05-14
Rated 4 out of 5 by from Worked Well I hate that I pay a fee and then find out that I have more for state filing. I also got stuck with my forms thinking that I was Part of a K-1 (as in my LLC was a partner of another partnership) That was not the case, but I couldn't get rid of that document, so I filled it out with "n/a". I wasn't thrilled about that but still an easy process overall.
Date published: 2021-05-14
Rated 5 out of 5 by from Easy and FREE for Students This was so easy and affordable for me, a high school student!
Date published: 2021-05-14
Rated 5 out of 5 by from Very easy to use and understand I have used Turbo Tax for several years now and have always been very satisified this product. I am especially pleased with the proof of record they supply.
Date published: 2021-05-14
Rated 5 out of 5 by from Love Turbo Tax since 1998 Turbo Tax keeps us from pulling out our hair as we would do if we didn't have TT to file our taxes. It makes tax season so very much easier. The only glitch I had was the Form 5329-S and explanation, I couldn't find any help for completing the explanation. I copied it in MS Word and cut and pasted the explanation for the waiver. I kept getting an error that it was too long or character error. I finally figured it out so I wouldn't drop my review rating from 5 stars.
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1521