TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Awesome TurboTax help me understand so much of what I was filing than any other company in the past.
Date published: 2021-02-17
Rated 5 out of 5 by from Best tax place Very easy to use and really really great tax resources !
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Tax is great. Turbo Tax answered any questions I had either with the small boxes that were placed where I might have questions or with the personal communication with a person. I found him very helpful.
Date published: 2021-02-17
Rated 4 out of 5 by from take your time and check every entry. I had a problem with recording some of my1099R information. somehow it importeted incorrect info.
Date published: 2021-02-17
Rated 5 out of 5 by from Perfection Amazing as always love TurboTax. Very helpful people on the other end of the phone the steps are made easy for you. Keep up the great work I don’t think TurboTax could improve anymore then what they are
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo tax is quick and easy They did great! It was quick and easy and there are many options to have your refund sent to you.
Date published: 2021-02-17
Rated 5 out of 5 by from Another Great Experience Turbo Tax continues to impress. After terrible experience with "tax experts" we hired (paid too much, annual painful audits for no real savings, etc.) we started using Turbo Tax and every year their live support helps us find the max while providing sound advice within local and federal allowances. Great experience!
Date published: 2021-02-17
Rated 2 out of 5 by from Free isnt free When I do my taxes myself to save money and still gets charged over 100 that's not free to me.
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Tax is always easy to use Always enjoy using turbo tax, super easy, been using it for like 10 years
Date published: 2021-02-17
Rated 1 out of 5 by from Buggy and poor customer service The following remarks apply to the business product (corporations & partnerships). I'd give zero stars if possible. The program is buggy, error checks find missing fields that could and should have bene part of the interview. Often the answer is not obvious and I have to spend some time figuring out what to do. I bought Turbotax so I wouldn't have to do that. Filing is a mess: IRS has had my return since 12 Feb. It's now 17 Feb and they still have not accepted (or rejected it). Intuit is no help at all: they told me to contact IRS. But IRS will not discuss such matters with individual taxpayers -- and surely Intuit knew that. So another black eye for poor customer service. See case 470668314. So, what do I do now? My shareholders need K1's but I don't think it prudent to issue those while my return is in limbo.
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 15197
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Awesome TurboTax help me understand so much of what I was filing than any other company in the past.
Date published: 2021-02-17
Rated 5 out of 5 by from Best tax place Very easy to use and really really great tax resources !
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Tax is great. Turbo Tax answered any questions I had either with the small boxes that were placed where I might have questions or with the personal communication with a person. I found him very helpful.
Date published: 2021-02-17
Rated 4 out of 5 by from take your time and check every entry. I had a problem with recording some of my1099R information. somehow it importeted incorrect info.
Date published: 2021-02-17
Rated 5 out of 5 by from Perfection Amazing as always love TurboTax. Very helpful people on the other end of the phone the steps are made easy for you. Keep up the great work I don’t think TurboTax could improve anymore then what they are
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo tax is quick and easy They did great! It was quick and easy and there are many options to have your refund sent to you.
Date published: 2021-02-17
Rated 5 out of 5 by from Another Great Experience Turbo Tax continues to impress. After terrible experience with "tax experts" we hired (paid too much, annual painful audits for no real savings, etc.) we started using Turbo Tax and every year their live support helps us find the max while providing sound advice within local and federal allowances. Great experience!
Date published: 2021-02-17
Rated 2 out of 5 by from Free isnt free When I do my taxes myself to save money and still gets charged over 100 that's not free to me.
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Tax is always easy to use Always enjoy using turbo tax, super easy, been using it for like 10 years
Date published: 2021-02-17
Rated 1 out of 5 by from Buggy and poor customer service The following remarks apply to the business product (corporations & partnerships). I'd give zero stars if possible. The program is buggy, error checks find missing fields that could and should have bene part of the interview. Often the answer is not obvious and I have to spend some time figuring out what to do. I bought Turbotax so I wouldn't have to do that. Filing is a mess: IRS has had my return since 12 Feb. It's now 17 Feb and they still have not accepted (or rejected it). Intuit is no help at all: they told me to contact IRS. But IRS will not discuss such matters with individual taxpayers -- and surely Intuit knew that. So another black eye for poor customer service. See case 470668314. So, what do I do now? My shareholders need K1's but I don't think it prudent to issue those while my return is in limbo.
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 15197