TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Awesome Easy simple very explained Check for flaws help me thanks
Date published: 2022-02-10
Rated 4 out of 5 by from 8 years strong with TurboTax! I love TurboTax and I use it every year. The reason for 4 stars is because within the past two years I have been able to enter tuition for a Life Long Learning Credit through TurboTax and it has been difficult to find how to enter it.
Date published: 2022-02-10
Rated 5 out of 5 by from turbo tax is amazing very helpful guided me all the way 6th year using this site
Date published: 2022-02-10
Rated 5 out of 5 by from turbotax is awesome it went really well everything was easy very helpful
Date published: 2022-02-10
Rated 3 out of 5 by from Pretty good, but problems with the city taxes I've used TurboTax for many years, and it generally does well. But I was disappointed in it's preparation of my city taxes this year. I was able to get through it, but they didn't ask the right questions about whether I was working in the office in the city or working from home outside of the city. It was a $1500 difference in taxes that I almost missed because they didn't ask the question. Then I had a hard time getting back to it through their system on state taxes, so now I'm afraid I won't get the refund due from the city.
Date published: 2022-02-10
Rated 5 out of 5 by from So Simple! I have used Turbo Tax for the past few years, they are reasonably priced and help you get your full refund.
Date published: 2022-02-10
Rated 5 out of 5 by from Turbo tax is the greatest Never had any issues, they help cover everything before I send it
Date published: 2022-02-10
Rated 5 out of 5 by from Turbo tax is awesome! Super easy to use. Great customer service. Very helpful.
Date published: 2022-02-10
Rated 5 out of 5 by from I Love TurboTax. I have been using turbotax since 2019 and I love them. It is simple, easy, and convenient. I will continue to use them from here on out. The good thing is if you do need help they have a live tax agent, etc; which makes that useful.
Date published: 2022-02-10
Rated 3 out of 5 by from This is convenient and fine I have used Turbo Tax for years and it's nice to have access to forms if I need them. Cost-wise it's a bit frustrating. For my returns any time I have a small thing that is different I all of a sudden have to upgrade for a "better return". This extra time and money spent just leads to getting the same amount as if I had not noted it on the return at all. Not particularly satisfying if you're trying to have people think they're getting more money back if you're just taking it.
Date published: 2022-02-10
All TurboTax® Offerings Reviews - Page 15191
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome Easy simple very explained Check for flaws help me thanks
Date published: 2022-02-10
Rated 4 out of 5 by from 8 years strong with TurboTax! I love TurboTax and I use it every year. The reason for 4 stars is because within the past two years I have been able to enter tuition for a Life Long Learning Credit through TurboTax and it has been difficult to find how to enter it.
Date published: 2022-02-10
Rated 5 out of 5 by from turbo tax is amazing very helpful guided me all the way 6th year using this site
Date published: 2022-02-10
Rated 5 out of 5 by from turbotax is awesome it went really well everything was easy very helpful
Date published: 2022-02-10
Rated 3 out of 5 by from Pretty good, but problems with the city taxes I've used TurboTax for many years, and it generally does well. But I was disappointed in it's preparation of my city taxes this year. I was able to get through it, but they didn't ask the right questions about whether I was working in the office in the city or working from home outside of the city. It was a $1500 difference in taxes that I almost missed because they didn't ask the question. Then I had a hard time getting back to it through their system on state taxes, so now I'm afraid I won't get the refund due from the city.
Date published: 2022-02-10
Rated 5 out of 5 by from So Simple! I have used Turbo Tax for the past few years, they are reasonably priced and help you get your full refund.
Date published: 2022-02-10
Rated 5 out of 5 by from Turbo tax is the greatest Never had any issues, they help cover everything before I send it
Date published: 2022-02-10
Rated 5 out of 5 by from Turbo tax is awesome! Super easy to use. Great customer service. Very helpful.
Date published: 2022-02-10
Rated 5 out of 5 by from I Love TurboTax. I have been using turbotax since 2019 and I love them. It is simple, easy, and convenient. I will continue to use them from here on out. The good thing is if you do need help they have a live tax agent, etc; which makes that useful.
Date published: 2022-02-10
Rated 3 out of 5 by from This is convenient and fine I have used Turbo Tax for years and it's nice to have access to forms if I need them. Cost-wise it's a bit frustrating. For my returns any time I have a small thing that is different I all of a sudden have to upgrade for a "better return". This extra time and money spent just leads to getting the same amount as if I had not noted it on the return at all. Not particularly satisfying if you're trying to have people think they're getting more money back if you're just taking it.
Date published: 2022-02-10
All TurboTax® Offerings Reviews - Page 15191