TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 5 out of 5 by
Sweetonme from
Turbo Tax Save My life
This was my first time ever trying my own tax return and the live agent helped me out greatly.
Date published: 2023-02-09
Rated 5 out of 5 by
Josh Pro from
TurboTax is my absolute "Go-to" for tax season
After using TurboTax for six years, and being impressed by annual updates and changes, I doubt ill ever change the way I file my taxes! It's quick, accurate, and easy to use!
Date published: 2023-02-09
Rated 5 out of 5 by
Dee Dee in WV from
Great Benefit to find yo the Most $$$$
I have used Turbo tax now going on 14 years. It has saved me money every year and really helped with the question tutorial so use the guide. The first year I used it I thought I owed nearly $500 but after I got finished I got a refund of $2200. That's why I keep using it!
Date published: 2023-02-09
Rated 4 out of 5 by
Garrett 31 from
Super easy to use!
I've used Turbo tax for the past few tax seasons and it's been great. Quick easy and done.
Date published: 2023-02-09
Rated 5 out of 5 by
Tonio601 from
Great and very easy to use
Very well satisfied and their customer service representatives are right on and very nice personality. If you needed assistance or questions about your taxes
Date published: 2023-02-09
Rated 1 out of 5 by
annoyed10000000000 from
too expensive
I'm already paying for taxes on my poverty level salary, why do I need to spend another 150 for this.
Date published: 2023-02-09
Rated 2 out of 5 by
1233652 from
Couldn't apply for the Refund Advance
The software couldn't match up with my Credit Karma account i tried and tried and even used help it just circled and circled and kept giving me an error message finally saying I wasn't the same person. so frustrating. and it cost $78. very disappointed
Date published: 2023-02-09
Rated 5 out of 5 by
Cheryl 19 from
Great Job!
TURBOTAX to the rescue once again for us for several years!
Date published: 2023-02-09
Rated 5 out of 5 by
ButtarsFam from
Amazing Customer SERVICE!
I have been using Turbotax for years and I stumbled across a problem this year with an amount not matching last years taxes. I contacted customer service and was able to connect to a representative that not only assisted me but helped me with getting the information needed. She patiently waited for me to access the IRS and get the number I needed. Thank you to "You know who you are!"
Date published: 2023-02-09
Rated 4 out of 5 by
RickIson0109reseller from
easy to navigate.
I had 2 glitches. One, I corrected by refreshing the page. The other was the question pages kept repeatedly coming up. I had to get help with both. My agents were very helpful.
All TurboTax® Offerings Reviews - Page 15190
Date published: 2023-02-09
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Sweetonme from
Turbo Tax Save My life
This was my first time ever trying my own tax return and the live agent helped me out greatly.
Date published: 2023-02-09
Rated 5 out of 5 by
Josh Pro from
TurboTax is my absolute "Go-to" for tax season
After using TurboTax for six years, and being impressed by annual updates and changes, I doubt ill ever change the way I file my taxes! It's quick, accurate, and easy to use!
Date published: 2023-02-09
Rated 5 out of 5 by
Dee Dee in WV from
Great Benefit to find yo the Most $$$$
I have used Turbo tax now going on 14 years. It has saved me money every year and really helped with the question tutorial so use the guide. The first year I used it I thought I owed nearly $500 but after I got finished I got a refund of $2200. That's why I keep using it!
Date published: 2023-02-09
Rated 4 out of 5 by
Garrett 31 from
Super easy to use!
I've used Turbo tax for the past few tax seasons and it's been great. Quick easy and done.
Date published: 2023-02-09
Rated 5 out of 5 by
Tonio601 from
Great and very easy to use
Very well satisfied and their customer service representatives are right on and very nice personality. If you needed assistance or questions about your taxes
Date published: 2023-02-09
Rated 1 out of 5 by
annoyed10000000000 from
too expensive
I'm already paying for taxes on my poverty level salary, why do I need to spend another 150 for this.
Date published: 2023-02-09
Rated 2 out of 5 by
1233652 from
Couldn't apply for the Refund Advance
The software couldn't match up with my Credit Karma account i tried and tried and even used help it just circled and circled and kept giving me an error message finally saying I wasn't the same person. so frustrating. and it cost $78. very disappointed
Date published: 2023-02-09
Rated 5 out of 5 by
Cheryl 19 from
Great Job!
TURBOTAX to the rescue once again for us for several years!
Date published: 2023-02-09
Rated 5 out of 5 by
ButtarsFam from
Amazing Customer SERVICE!
I have been using Turbotax for years and I stumbled across a problem this year with an amount not matching last years taxes. I contacted customer service and was able to connect to a representative that not only assisted me but helped me with getting the information needed. She patiently waited for me to access the IRS and get the number I needed. Thank you to "You know who you are!"
Date published: 2023-02-09
Rated 4 out of 5 by
RickIson0109reseller from
easy to navigate.
I had 2 glitches. One, I corrected by refreshing the page. The other was the question pages kept repeatedly coming up. I had to get help with both. My agents were very helpful.
All TurboTax® Offerings Reviews - Page 15190
Date published: 2023-02-09