TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
C3719 from
turbo tax is really helpful
turbo tax is really helpful even when i have questions to ask they are really helpful to help you with anything
Date published: 2022-02-20
Rated 5 out of 5 by
Houseface from
Very easy and simple to first time users
It did not take more than an hour. Been using Turbo Tax for many years. Used H&R Block to file 2020 taxes and it was terrible
Date published: 2022-02-20
Rated 4 out of 5 by
kkkkaaaattttiiiieeee from
User Friendly
If i can manage to file my taxes online then anyone can. They are helpful with any questions you may have.
Date published: 2022-02-20
Rated 3 out of 5 by
JDH2021 from
Fixing issues is tough - keeps repeating
I accidentally added another 1099 INT and it would not let me delete it, and kept returning to it for me to complete.
Date published: 2022-02-20
Rated 3 out of 5 by
Robbins66 from
TurboTax is Annoying to Use
It takes a long time to actually get to the return since there is a minefield of upgrades to get by first. The initial pricing of $117 magically morphed into $199 when it came time to pay, and that is very expensive compared to other tax software
Date published: 2022-02-20
Rated 5 out of 5 by
C M M from
Clear and easy
I did need to contact a representative - Rashid. He was wonderful and got the job done. Very grateful.
Date published: 2022-02-20
Rated 5 out of 5 by
E229 from
Turbo Tax knows its stuff
Had to call and the individual i spoke with did an amazing job
Date published: 2022-02-20
Rated 5 out of 5 by
RIGS1098 from
Very positive experience!
As any Tax season is stressful but, Turbo Tax make it a breeze that when I was in the middle of it my stress was gone.
Date published: 2022-02-20
Rated 5 out of 5 by
TaxLadyNC from
Every year, we file with TurboTax
I love that TurboTax stores prior years' tax information, so entering the current year's information is so much easier. Usually any questions I have are easily answered with the helpful tools. I like that the program steps you through each detail, and gives instructions in plain English.
Date published: 2022-02-20
Rated 5 out of 5 by
TEverhart from
Turbo Tax is Easy and affordable
Everything was smooth, easy to understand and thourough
All TurboTax® Offerings Reviews - Page 15187
Date published: 2022-02-20
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
C3719 from
turbo tax is really helpful
turbo tax is really helpful even when i have questions to ask they are really helpful to help you with anything
Date published: 2022-02-20
Rated 5 out of 5 by
Houseface from
Very easy and simple to first time users
It did not take more than an hour. Been using Turbo Tax for many years. Used H&R Block to file 2020 taxes and it was terrible
Date published: 2022-02-20
Rated 4 out of 5 by
kkkkaaaattttiiiieeee from
User Friendly
If i can manage to file my taxes online then anyone can. They are helpful with any questions you may have.
Date published: 2022-02-20
Rated 3 out of 5 by
JDH2021 from
Fixing issues is tough - keeps repeating
I accidentally added another 1099 INT and it would not let me delete it, and kept returning to it for me to complete.
Date published: 2022-02-20
Rated 3 out of 5 by
Robbins66 from
TurboTax is Annoying to Use
It takes a long time to actually get to the return since there is a minefield of upgrades to get by first. The initial pricing of $117 magically morphed into $199 when it came time to pay, and that is very expensive compared to other tax software
Date published: 2022-02-20
Rated 5 out of 5 by
C M M from
Clear and easy
I did need to contact a representative - Rashid. He was wonderful and got the job done. Very grateful.
Date published: 2022-02-20
Rated 5 out of 5 by
E229 from
Turbo Tax knows its stuff
Had to call and the individual i spoke with did an amazing job
Date published: 2022-02-20
Rated 5 out of 5 by
RIGS1098 from
Very positive experience!
As any Tax season is stressful but, Turbo Tax make it a breeze that when I was in the middle of it my stress was gone.
Date published: 2022-02-20
Rated 5 out of 5 by
TaxLadyNC from
Every year, we file with TurboTax
I love that TurboTax stores prior years' tax information, so entering the current year's information is so much easier. Usually any questions I have are easily answered with the helpful tools. I like that the program steps you through each detail, and gives instructions in plain English.
Date published: 2022-02-20
Rated 5 out of 5 by
TEverhart from
Turbo Tax is Easy and affordable
Everything was smooth, easy to understand and thourough
All TurboTax® Offerings Reviews - Page 15187
Date published: 2022-02-20