TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Great Turbo tax was very helpful. I had to do a correction and it was easy to make it
Date published: 2022-02-17
Rated 5 out of 5 by from My first time and it was AWESOME! It's my first time doing return taxes myself. Turbo Tax has made me feel confident in the process. Crossing my fingers no issues come back but, it did feel easy, clear and straight forward.
Date published: 2022-02-17
Rated 4 out of 5 by from turbo tax is okay experience with turbo tax has been great. I have been a customer for years.
Date published: 2022-02-17
Rated 5 out of 5 by from TURBO TAX IS THE BEST! MY GO TO EVERY YEAR, MAKES FILING TAXES SO EASY. I will continue to use turbo tax.
Date published: 2022-02-17
Rated 3 out of 5 by from Couldn't go back to correct my estimated tax calc I am used to the tax form and I feel everything is hidden. I don't see the schedules until it is done. Worksheets aren't included. I want to know what is going on. And I made a mistake on my estimated tax calc and I couldn't find a way to go back to it.
Date published: 2022-02-17
Rated 2 out of 5 by from Tax filing easy but CUSTOMER SERIVCE= WORST!! Easy to file a tax return but customer service is the worst! I request for assistant call so many times and it states to be called in 5 min but I've only received 1 call which did not help at all. Also, the assistant was not very nice and didn't know what she was doing to help me through with my questions.
Date published: 2022-02-17
Rated 5 out of 5 by from Have been using TurboTax for 4 years Super easy to use, great refund process, great consumer service.
Date published: 2022-02-17
Rated 5 out of 5 by from Tirbo tex is wonderful Turbo tax was so easy and quick to do my taxes I will use Turbo next year
Date published: 2022-02-17
Rated 4 out of 5 by from Reliable I have been using TurboTax for years. My tax return funds have always made it into my direct deposited account in a timely manner.
Date published: 2022-02-17
Rated 4 out of 5 by from TurboTax is easy I've been using TurboTax for the last few years and have been happy with them, but this year not so much. Having to pay because I had some unemployment income when my son didn't have to pay with his unemployment income last year is upsetting. Had to pay $119 for federal and $49 for state and then at the end they added $39 for choosing direct deposit into my bank account when prior years have not been charged like that.
Date published: 2022-02-17
All TurboTax® Offerings Reviews - Page 15174
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Turbo tax was very helpful. I had to do a correction and it was easy to make it
Date published: 2022-02-17
Rated 5 out of 5 by from My first time and it was AWESOME! It's my first time doing return taxes myself. Turbo Tax has made me feel confident in the process. Crossing my fingers no issues come back but, it did feel easy, clear and straight forward.
Date published: 2022-02-17
Rated 4 out of 5 by from turbo tax is okay experience with turbo tax has been great. I have been a customer for years.
Date published: 2022-02-17
Rated 5 out of 5 by from TURBO TAX IS THE BEST! MY GO TO EVERY YEAR, MAKES FILING TAXES SO EASY. I will continue to use turbo tax.
Date published: 2022-02-17
Rated 3 out of 5 by from Couldn't go back to correct my estimated tax calc I am used to the tax form and I feel everything is hidden. I don't see the schedules until it is done. Worksheets aren't included. I want to know what is going on. And I made a mistake on my estimated tax calc and I couldn't find a way to go back to it.
Date published: 2022-02-17
Rated 2 out of 5 by from Tax filing easy but CUSTOMER SERIVCE= WORST!! Easy to file a tax return but customer service is the worst! I request for assistant call so many times and it states to be called in 5 min but I've only received 1 call which did not help at all. Also, the assistant was not very nice and didn't know what she was doing to help me through with my questions.
Date published: 2022-02-17
Rated 5 out of 5 by from Have been using TurboTax for 4 years Super easy to use, great refund process, great consumer service.
Date published: 2022-02-17
Rated 5 out of 5 by from Tirbo tex is wonderful Turbo tax was so easy and quick to do my taxes I will use Turbo next year
Date published: 2022-02-17
Rated 4 out of 5 by from Reliable I have been using TurboTax for years. My tax return funds have always made it into my direct deposited account in a timely manner.
Date published: 2022-02-17
Rated 4 out of 5 by from TurboTax is easy I've been using TurboTax for the last few years and have been happy with them, but this year not so much. Having to pay because I had some unemployment income when my son didn't have to pay with his unemployment income last year is upsetting. Had to pay $119 for federal and $49 for state and then at the end they added $39 for choosing direct deposit into my bank account when prior years have not been charged like that.
Date published: 2022-02-17
All TurboTax® Offerings Reviews - Page 15174