TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281639 reviews)
Star ratings are from 2021
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Rated 1 out of 5 by from Inconsistent and shady. Site changes randomly. Doing the same action causes different outcomes. Hiding the fact that it costs 40$ to pay from your refund until the "Final transaction" screen. Not allowing you to un-check the upgrade to go back to free version once you've selected.
Date published: 2021-02-18
Rated 5 out of 5 by from I love Turbo Tax I've been using it for many years and have full faith in your service.
Date published: 2021-02-18
Rated 5 out of 5 by from Excellent Easy and quick as usual only took about 30 minutes
Date published: 2021-02-18
Rated 4 out of 5 by from Turbo Tax is pretty good I got into an endless loop and I didn't know how to leave. The same questions came back. I was caught in an endless loop of the same questions and it was hard to extricate myself but I finally was able to do it. There was a bizarre question near the end from a very complicated tax form (I thought Turbo would never do that to me) and I had no idea what was being asked. Otherwise, the experience was very good. All the complicated parts regarding capital gains, etc. were taken care of for me. I could never have done it myself.
Date published: 2021-02-18
Rated 4 out of 5 by from Well done product There were a few confusing areas probably related to my lack of expertise but able to get through it okay.
Date published: 2021-02-18
Rated 5 out of 5 by from Awesome the person I spoke with with very kind and All I have to say is you won’t regret it highly satisfied.
Date published: 2021-02-18
Rated 1 out of 5 by from payment option is a shame Had to buy the 70$ package because of a form. The credit karma payment option is not fair. 40$ fees to withdraw the 70$ from the federal return (lol)
Date published: 2021-02-18
Rated 5 out of 5 by from Super easy to use! Walked me through each and every step. Super easy to use
Date published: 2021-02-18
Rated 5 out of 5 by from I have used Turbo Tax for decades and will continu I didn't need to consult, but happy they were available.
Date published: 2021-02-18
Rated 4 out of 5 by from Easy for a single filer without any owned property I've used Turbo Tax every year and it's super easy. Not sure how this is going to be like when I get married and own a house. We'll see! Only downfall is the cost of the product. I suppose it's fair? I haven't tried other products though.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 15167
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Inconsistent and shady. Site changes randomly. Doing the same action causes different outcomes. Hiding the fact that it costs 40$ to pay from your refund until the "Final transaction" screen. Not allowing you to un-check the upgrade to go back to free version once you've selected.
Date published: 2021-02-18
Rated 5 out of 5 by from I love Turbo Tax I've been using it for many years and have full faith in your service.
Date published: 2021-02-18
Rated 5 out of 5 by from Excellent Easy and quick as usual only took about 30 minutes
Date published: 2021-02-18
Rated 4 out of 5 by from Turbo Tax is pretty good I got into an endless loop and I didn't know how to leave. The same questions came back. I was caught in an endless loop of the same questions and it was hard to extricate myself but I finally was able to do it. There was a bizarre question near the end from a very complicated tax form (I thought Turbo would never do that to me) and I had no idea what was being asked. Otherwise, the experience was very good. All the complicated parts regarding capital gains, etc. were taken care of for me. I could never have done it myself.
Date published: 2021-02-18
Rated 4 out of 5 by from Well done product There were a few confusing areas probably related to my lack of expertise but able to get through it okay.
Date published: 2021-02-18
Rated 5 out of 5 by from Awesome the person I spoke with with very kind and All I have to say is you won’t regret it highly satisfied.
Date published: 2021-02-18
Rated 1 out of 5 by from payment option is a shame Had to buy the 70$ package because of a form. The credit karma payment option is not fair. 40$ fees to withdraw the 70$ from the federal return (lol)
Date published: 2021-02-18
Rated 5 out of 5 by from Super easy to use! Walked me through each and every step. Super easy to use
Date published: 2021-02-18
Rated 5 out of 5 by from I have used Turbo Tax for decades and will continu I didn't need to consult, but happy they were available.
Date published: 2021-02-18
Rated 4 out of 5 by from Easy for a single filer without any owned property I've used Turbo Tax every year and it's super easy. Not sure how this is going to be like when I get married and own a house. We'll see! Only downfall is the cost of the product. I suppose it's fair? I haven't tried other products though.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 15167