TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Great customer service I had some issues and the free customer service representative helped me fix it
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo Tax is excellent software so appreciate the excellent TurboTax preparers! They were there for me the entire data entry process. Very patient and willing to assist.
Date published: 2022-02-23
Rated 5 out of 5 by from Excellent Service Turbotax walks through each step of the process in a way that makes you entirely comfortable that you know what you're doing.
Date published: 2022-02-23
Rated 5 out of 5 by from Easy to Use and Informative Explains each step and is reassuring along the way to know there are checks in place to ensure a correct return.
Date published: 2022-02-23
Rated 4 out of 5 by from pretty easy the system was somewhat confusing at first but ended up being pretty simple
Date published: 2022-02-23
Rated 5 out of 5 by from Fast and Efficient Very Easy to use. First time I did it through their site.
Date published: 2022-02-23
Rated 5 out of 5 by from its so easy and awsome i did not talk with a live chat but the overall set up is great!!!!!!!!
Date published: 2022-02-23
Rated 3 out of 5 by from Its tax software I'll start by saying turbotax has always been a solid way for anyone to do their taxes easily at home. However, this year I felt like each "new" situation had me having to continuously upgrade levels of TT software. I always use the free version, however this year I had to do a LOT of searching to even find a free version. It would also be helpful if they asked a few questions at the beginning to get you on the correct version of the software, and not get a prompt to upgrade with every completed section. Other than that, its a very straightforward program that anyone can use. If my parents can do it anyone can! lol
Date published: 2022-02-23
Rated 5 out of 5 by from Easiest Way to do Taxes Turbo Tax Online is the easiest way to do taxes. They cover everything and get you the biggest refund possible. Very accurate and thorough.
Date published: 2022-02-23
Rated 5 out of 5 by from Fantastic! This is my 7'th year using Turbo Tax and I plan on continuing this route from here on. Turbo Tax does all the heavy lifting like transferring my tax information on, year to year, all I have to do is answer well informative questions and put in my own calculations. As long as one enters correct information and calculations, Turbo Tax is by far the easiest way to do anyone's taxes. Thank you Turbo Tax!
Date published: 2022-02-23
All TurboTax® Offerings Reviews - Page 15164
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great customer service I had some issues and the free customer service representative helped me fix it
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo Tax is excellent software so appreciate the excellent TurboTax preparers! They were there for me the entire data entry process. Very patient and willing to assist.
Date published: 2022-02-23
Rated 5 out of 5 by from Excellent Service Turbotax walks through each step of the process in a way that makes you entirely comfortable that you know what you're doing.
Date published: 2022-02-23
Rated 5 out of 5 by from Easy to Use and Informative Explains each step and is reassuring along the way to know there are checks in place to ensure a correct return.
Date published: 2022-02-23
Rated 4 out of 5 by from pretty easy the system was somewhat confusing at first but ended up being pretty simple
Date published: 2022-02-23
Rated 5 out of 5 by from Fast and Efficient Very Easy to use. First time I did it through their site.
Date published: 2022-02-23
Rated 5 out of 5 by from its so easy and awsome i did not talk with a live chat but the overall set up is great!!!!!!!!
Date published: 2022-02-23
Rated 3 out of 5 by from Its tax software I'll start by saying turbotax has always been a solid way for anyone to do their taxes easily at home. However, this year I felt like each "new" situation had me having to continuously upgrade levels of TT software. I always use the free version, however this year I had to do a LOT of searching to even find a free version. It would also be helpful if they asked a few questions at the beginning to get you on the correct version of the software, and not get a prompt to upgrade with every completed section. Other than that, its a very straightforward program that anyone can use. If my parents can do it anyone can! lol
Date published: 2022-02-23
Rated 5 out of 5 by from Easiest Way to do Taxes Turbo Tax Online is the easiest way to do taxes. They cover everything and get you the biggest refund possible. Very accurate and thorough.
Date published: 2022-02-23
Rated 5 out of 5 by from Fantastic! This is my 7'th year using Turbo Tax and I plan on continuing this route from here on. Turbo Tax does all the heavy lifting like transferring my tax information on, year to year, all I have to do is answer well informative questions and put in my own calculations. As long as one enters correct information and calculations, Turbo Tax is by far the easiest way to do anyone's taxes. Thank you Turbo Tax!
Date published: 2022-02-23
All TurboTax® Offerings Reviews - Page 15164