TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 5 out of 5 by
Littlemagic from
Great customer service
I had some issues and the free customer service representative helped me fix it
Date published: 2022-02-23
Rated 5 out of 5 by
RAF48 from
Turbo Tax is excellent software
so appreciate the excellent TurboTax preparers! They were there for me the entire data entry process. Very patient and willing to assist.
Date published: 2022-02-23
Rated 5 out of 5 by
AndrewLeinart from
Excellent Service
Turbotax walks through each step of the process in a way that makes you entirely comfortable that you know what you're doing.
Date published: 2022-02-23
Rated 5 out of 5 by
NicReim92 from
Easy to Use and Informative
Explains each step and is reassuring along the way to know there are checks in place to ensure a correct return.
Date published: 2022-02-23
Rated 4 out of 5 by
Kconroy01 from
pretty easy
the system was somewhat confusing at first but ended up being pretty simple
Date published: 2022-02-23
Rated 5 out of 5 by
nitrate418 from
Fast and Efficient
Very Easy to use. First time I did it through their site.
Date published: 2022-02-23
Rated 5 out of 5 by
cottenmouth from
its so easy and awsome
i did not talk with a live chat but the overall set up is great!!!!!!!!
Date published: 2022-02-23
Rated 3 out of 5 by
CSP91 from
Its tax software
I'll start by saying turbotax has always been a solid way for anyone to do their taxes easily at home. However, this year I felt like each "new" situation had me having to continuously upgrade levels of TT software. I always use the free version, however this year I had to do a LOT of searching to even find a free version. It would also be helpful if they asked a few questions at the beginning to get you on the correct version of the software, and not get a prompt to upgrade with every completed section. Other than that, its a very straightforward program that anyone can use. If my parents can do it anyone can! lol
Date published: 2022-02-23
Rated 5 out of 5 by
null from
Easiest Way to do Taxes
Turbo Tax Online is the easiest way to do taxes. They cover everything and get you the biggest refund possible. Very accurate and thorough.
Date published: 2022-02-23
Rated 5 out of 5 by
Gulf Coast Mom from
Fantastic!
This is my 7'th year using Turbo Tax and I plan on continuing this route from here on. Turbo Tax does all the heavy lifting like transferring my tax information on, year to year, all I have to do is answer well informative questions and put in my own calculations. As long as one enters correct information and calculations, Turbo Tax is by far the easiest way to do anyone's taxes. Thank you Turbo Tax!
All TurboTax® Offerings Reviews - Page 15164
Date published: 2022-02-23
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Littlemagic from
Great customer service
I had some issues and the free customer service representative helped me fix it
Date published: 2022-02-23
Rated 5 out of 5 by
RAF48 from
Turbo Tax is excellent software
so appreciate the excellent TurboTax preparers! They were there for me the entire data entry process. Very patient and willing to assist.
Date published: 2022-02-23
Rated 5 out of 5 by
AndrewLeinart from
Excellent Service
Turbotax walks through each step of the process in a way that makes you entirely comfortable that you know what you're doing.
Date published: 2022-02-23
Rated 5 out of 5 by
NicReim92 from
Easy to Use and Informative
Explains each step and is reassuring along the way to know there are checks in place to ensure a correct return.
Date published: 2022-02-23
Rated 4 out of 5 by
Kconroy01 from
pretty easy
the system was somewhat confusing at first but ended up being pretty simple
Date published: 2022-02-23
Rated 5 out of 5 by
nitrate418 from
Fast and Efficient
Very Easy to use. First time I did it through their site.
Date published: 2022-02-23
Rated 5 out of 5 by
cottenmouth from
its so easy and awsome
i did not talk with a live chat but the overall set up is great!!!!!!!!
Date published: 2022-02-23
Rated 3 out of 5 by
CSP91 from
Its tax software
I'll start by saying turbotax has always been a solid way for anyone to do their taxes easily at home. However, this year I felt like each "new" situation had me having to continuously upgrade levels of TT software. I always use the free version, however this year I had to do a LOT of searching to even find a free version. It would also be helpful if they asked a few questions at the beginning to get you on the correct version of the software, and not get a prompt to upgrade with every completed section. Other than that, its a very straightforward program that anyone can use. If my parents can do it anyone can! lol
Date published: 2022-02-23
Rated 5 out of 5 by
null from
Easiest Way to do Taxes
Turbo Tax Online is the easiest way to do taxes. They cover everything and get you the biggest refund possible. Very accurate and thorough.
Date published: 2022-02-23
Rated 5 out of 5 by
Gulf Coast Mom from
Fantastic!
This is my 7'th year using Turbo Tax and I plan on continuing this route from here on. Turbo Tax does all the heavy lifting like transferring my tax information on, year to year, all I have to do is answer well informative questions and put in my own calculations. As long as one enters correct information and calculations, Turbo Tax is by far the easiest way to do anyone's taxes. Thank you Turbo Tax!
All TurboTax® Offerings Reviews - Page 15164
Date published: 2022-02-23