TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
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Rated 2 out of 5 by
HatefulKate from
Hidden fees and deceptive prices
I've used turbotax for the past like 6 years now, and this time around there were hidden fees. Because I have health insurance through my work I have to pay $39? It's $39 a state now? And then the total payment amount isn't shown until after you enter your payment info.
Date published: 2023-02-10
Rated 1 out of 5 by
Justablkman from
AGI ISSUES
Had (have) issues with filing Married (jointly) in 2021 and filing Married (separate) in 2022. TURBO TAX will not accept my AIG status from 2021. Could not file electronically, had to mail my spouse.
Date published: 2023-02-10
Rated 5 out of 5 by
Don67WR from
TurboTax is always our go to!! Awesome and easy us
We always use Turbo Tax, easy to use and always help if needed. Couldn't ask for more!
Date published: 2023-02-10
Rated 2 out of 5 by
MROB51 from
Processing Fees
I'm not sure if I will ever use Turbo Tax again. I went through all of my return and then I get a big surprise of the processing fee. If I had known of this fee I probably not bought Turbo Tax. I have been using your product since 2010 but I will skip next year.
Date published: 2023-02-10
Rated 5 out of 5 by
ingypop from
Yes again!
Easy, fast, I feel safe and secure in the process and with the audit protection. I've used turbotax for a bunch of years now and will continue to do so!
Date published: 2023-02-10
Rated 4 out of 5 by
Bummerhighs from
Easy and painless
Simply and intuitive. Probably upsells you on things you don’t need, but hey, thats capitalism.
Date published: 2023-02-10
Rated 5 out of 5 by
Melton Home from
very easy to use
very quick and helpful, 1st time after retirement with many 1099 forms.
Date published: 2023-02-10
Rated 5 out of 5 by
csamsal from
Turbo Tax Free is Easy
It was very easy to follow on the Turbo Tax for Free.
Date published: 2023-02-10
Rated 5 out of 5 by
FYMiller from
So easy and little stress!
I love using Turbo tax in the comfort of my home. It's easy, fast, and thorough.
Date published: 2023-02-10
Rated 5 out of 5 by
DannyCEO from
I love Turbo Tax!
I use Turbo Tax Business every year to file my company's taxes. The software is easy to use and the deductions menus are easy to use. (They help maximize any deductions you may have missed!)
All TurboTax® Offerings Reviews - Page 15164
Date published: 2023-02-10
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
HatefulKate from
Hidden fees and deceptive prices
I've used turbotax for the past like 6 years now, and this time around there were hidden fees. Because I have health insurance through my work I have to pay $39? It's $39 a state now? And then the total payment amount isn't shown until after you enter your payment info.
Date published: 2023-02-10
Rated 1 out of 5 by
Justablkman from
AGI ISSUES
Had (have) issues with filing Married (jointly) in 2021 and filing Married (separate) in 2022. TURBO TAX will not accept my AIG status from 2021. Could not file electronically, had to mail my spouse.
Date published: 2023-02-10
Rated 5 out of 5 by
Don67WR from
TurboTax is always our go to!! Awesome and easy us
We always use Turbo Tax, easy to use and always help if needed. Couldn't ask for more!
Date published: 2023-02-10
Rated 2 out of 5 by
MROB51 from
Processing Fees
I'm not sure if I will ever use Turbo Tax again. I went through all of my return and then I get a big surprise of the processing fee. If I had known of this fee I probably not bought Turbo Tax. I have been using your product since 2010 but I will skip next year.
Date published: 2023-02-10
Rated 5 out of 5 by
ingypop from
Yes again!
Easy, fast, I feel safe and secure in the process and with the audit protection. I've used turbotax for a bunch of years now and will continue to do so!
Date published: 2023-02-10
Rated 4 out of 5 by
Bummerhighs from
Easy and painless
Simply and intuitive. Probably upsells you on things you don’t need, but hey, thats capitalism.
Date published: 2023-02-10
Rated 5 out of 5 by
Melton Home from
very easy to use
very quick and helpful, 1st time after retirement with many 1099 forms.
Date published: 2023-02-10
Rated 5 out of 5 by
csamsal from
Turbo Tax Free is Easy
It was very easy to follow on the Turbo Tax for Free.
Date published: 2023-02-10
Rated 5 out of 5 by
FYMiller from
So easy and little stress!
I love using Turbo tax in the comfort of my home. It's easy, fast, and thorough.
Date published: 2023-02-10
Rated 5 out of 5 by
DannyCEO from
I love Turbo Tax!
I use Turbo Tax Business every year to file my company's taxes. The software is easy to use and the deductions menus are easy to use. (They help maximize any deductions you may have missed!)
All TurboTax® Offerings Reviews - Page 15164
Date published: 2023-02-10