TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

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Rated 2 out of 5 by from Amended Return Directions are Confusing Turbo Tax Business step-by-step for Filing an Amended Return is confusing and buggy. Please improve the process to make it as user friendly as the tax prep experience. I had to call support and they could not solve the bug I ran into (unable to update a field in a form) and resolved it by telling me to hand write the correction on the printed form. You can do better!!
Date published: 2022-04-14
Rated 1 out of 5 by from Scammed out of $50 I was thrown in an add. add on that I was not aware of intially only found out after I inputted card info
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo tax is really automatic Turbo tax helped me do taxes within week, earlier it took over weeks.
Date published: 2022-04-14
Rated 4 out of 5 by from ok program great support people Marva that I spoke to on Apr 12 about 9pm was very helpful, all people I spoke to were friendly.
Date published: 2022-04-14
Rated 5 out of 5 by from Great Really helps you and guides you and they have great customer reps that know their stuff.
Date published: 2022-04-14
Rated 2 out of 5 by from TurboTax Review Mediocre experience. TurboTax would NOT let me file electronically after numerous attempts. Too difficult to even post this review!
Date published: 2022-04-14
Rated 5 out of 5 by from TurboTax is great! Used Turbo Tax for the last 8 years and it is the easiest way to do your taxes. I have complete confidence that I have accurate taxes and the highest return possible!
Date published: 2022-04-14
Rated 5 out of 5 by from Great job Thanks again thanks again I am very glad to my taxes
Date published: 2022-04-14
Rated 3 out of 5 by from Confusing Time consuming a bit confusing for first timers, not users friendly gave me a headache due to having to restart process multiple times since it would upgrade subscription by itself.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax is an excellent tax resource. My experience with Turbo Tax has been excellent, all my questions were answered and the representative was knowledgeable and professional.
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 1517
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Amended Return Directions are Confusing Turbo Tax Business step-by-step for Filing an Amended Return is confusing and buggy. Please improve the process to make it as user friendly as the tax prep experience. I had to call support and they could not solve the bug I ran into (unable to update a field in a form) and resolved it by telling me to hand write the correction on the printed form. You can do better!!
Date published: 2022-04-14
Rated 1 out of 5 by from Scammed out of $50 I was thrown in an add. add on that I was not aware of intially only found out after I inputted card info
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo tax is really automatic Turbo tax helped me do taxes within week, earlier it took over weeks.
Date published: 2022-04-14
Rated 4 out of 5 by from ok program great support people Marva that I spoke to on Apr 12 about 9pm was very helpful, all people I spoke to were friendly.
Date published: 2022-04-14
Rated 5 out of 5 by from Great Really helps you and guides you and they have great customer reps that know their stuff.
Date published: 2022-04-14
Rated 2 out of 5 by from TurboTax Review Mediocre experience. TurboTax would NOT let me file electronically after numerous attempts. Too difficult to even post this review!
Date published: 2022-04-14
Rated 5 out of 5 by from TurboTax is great! Used Turbo Tax for the last 8 years and it is the easiest way to do your taxes. I have complete confidence that I have accurate taxes and the highest return possible!
Date published: 2022-04-14
Rated 5 out of 5 by from Great job Thanks again thanks again I am very glad to my taxes
Date published: 2022-04-14
Rated 3 out of 5 by from Confusing Time consuming a bit confusing for first timers, not users friendly gave me a headache due to having to restart process multiple times since it would upgrade subscription by itself.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax is an excellent tax resource. My experience with Turbo Tax has been excellent, all my questions were answered and the representative was knowledgeable and professional.
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 1517