TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from Pretty good but not complete I have been using Turbo tax for years. It has always been reliable. However, since moving to South Carolina I noticed that the state software does not support all of the forms. I have to complete them manually and attach to the return. Since I am paying extra for the state it should include all state forms.
Date published: 2021-02-11
Rated 5 out of 5 by from turbo tax was so easy I had no trouble filling out my taxes this year.They walked me through step by step.
Date published: 2021-02-11
Rated 4 out of 5 by from User Friendly I love using Turbo Tax but I think fees are a little high. for a simple tax return. I do think it is very user friendly and I love the step by step directions. I like being able to do it in the convenience of my home.
Date published: 2021-02-11
Rated 3 out of 5 by from Easy to use a little pricey I used to really enjoy TurboTax and still love the ease of it. However, it has become increasingly expensive each year.... this year I paid over $100 to e-file with all of the other fees, and I have never had this in any other year. It's usually only about $40 total. At this rate, I will likely be moving to another option.
Date published: 2021-02-11
Rated 5 out of 5 by from TurboTax is very good. Easy to use and works well, Efile is great handles complicated issues well.
Date published: 2021-02-11
Rated 5 out of 5 by from Turbo Tax is the Best tax App Ever! I have been using turbo Tax for 7 years, With each Tax year being different I have never had an Issue. Turbo Tax keeps the Latest Tax Rules and Experts on hand to help make your Tax year run smooth. Thanks Turbo Tax
Date published: 2021-02-11
Rated 5 out of 5 by from The Best Ever IT's very easy to process and always 100% accurate
Date published: 2021-02-11
Rated 1 out of 5 by from Terrible User Experience It kept asking me the same questions over and over again. Then it duplicated my w2, so I was going to owe 18k in taxes before I sorted that out. It also double my 1098, which if I hadn't noticed, would have claimed way too much mortgage interest and taxes, and would probably have constituted tax fraud. Hot garbage.
Date published: 2021-02-11
Rated 5 out of 5 by from Simple and easy Easy to follow, quick step by step instructions. We'll definitely use again
Date published: 2021-02-11
Rated 5 out of 5 by from Turbo Tax IS Awesome!! Turbo Tax is convenient, easy to use, and accurate. I required online assistance with several items on my return and the customer service was above and beyond. The individual took extra time to make sure things were accurate.
Date published: 2021-02-11
All TurboTax® Offerings Reviews - Page 15152
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Pretty good but not complete I have been using Turbo tax for years. It has always been reliable. However, since moving to South Carolina I noticed that the state software does not support all of the forms. I have to complete them manually and attach to the return. Since I am paying extra for the state it should include all state forms.
Date published: 2021-02-11
Rated 5 out of 5 by from turbo tax was so easy I had no trouble filling out my taxes this year.They walked me through step by step.
Date published: 2021-02-11
Rated 4 out of 5 by from User Friendly I love using Turbo Tax but I think fees are a little high. for a simple tax return. I do think it is very user friendly and I love the step by step directions. I like being able to do it in the convenience of my home.
Date published: 2021-02-11
Rated 3 out of 5 by from Easy to use a little pricey I used to really enjoy TurboTax and still love the ease of it. However, it has become increasingly expensive each year.... this year I paid over $100 to e-file with all of the other fees, and I have never had this in any other year. It's usually only about $40 total. At this rate, I will likely be moving to another option.
Date published: 2021-02-11
Rated 5 out of 5 by from TurboTax is very good. Easy to use and works well, Efile is great handles complicated issues well.
Date published: 2021-02-11
Rated 5 out of 5 by from Turbo Tax is the Best tax App Ever! I have been using turbo Tax for 7 years, With each Tax year being different I have never had an Issue. Turbo Tax keeps the Latest Tax Rules and Experts on hand to help make your Tax year run smooth. Thanks Turbo Tax
Date published: 2021-02-11
Rated 5 out of 5 by from The Best Ever IT's very easy to process and always 100% accurate
Date published: 2021-02-11
Rated 1 out of 5 by from Terrible User Experience It kept asking me the same questions over and over again. Then it duplicated my w2, so I was going to owe 18k in taxes before I sorted that out. It also double my 1098, which if I hadn't noticed, would have claimed way too much mortgage interest and taxes, and would probably have constituted tax fraud. Hot garbage.
Date published: 2021-02-11
Rated 5 out of 5 by from Simple and easy Easy to follow, quick step by step instructions. We'll definitely use again
Date published: 2021-02-11
Rated 5 out of 5 by from Turbo Tax IS Awesome!! Turbo Tax is convenient, easy to use, and accurate. I required online assistance with several items on my return and the customer service was above and beyond. The individual took extra time to make sure things were accurate.
Date published: 2021-02-11
All TurboTax® Offerings Reviews - Page 15152