TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo Tax Needs Work The explanations are almost non-existent for the differences in this year's return and last.
Date published: 2023-04-17
Rated 4 out of 5 by from Turbo Tax is good for the current year I find it fairly easy to use for the current tax year. Having to go back and ammend a return is difficult. You cannot re-import stock data from a brokerage beyond the current year, so if you change something in a prior year(s) that invalidates a current year return you must change the entries by hand which isn't always intuitive. The problem is if you have a lot of stock transactions, there is no way to re-import data from past years (that I know of). We need to ability to re-import a previous years return and not loose other data imported from other instatutions
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is amazing and very fast This was very helpful and easy to use and helpful info for someone filing for the first time.. Thank you.
Date published: 2023-04-17
Rated 5 out of 5 by from Super easy to file! It was quick and easy! I especially liked the integration of my bank account statements for expenses.
Date published: 2023-04-17
Rated 5 out of 5 by from Great Partner Great partner for looking closely at your situation and prompting in a friendly fashion for the data necessary to complete the task
Date published: 2023-04-17
Rated 5 out of 5 by from Easier Than Flipping A Light Switch. Turbotax makes the process extremely easy to follow with checkpoints set everywhere to verify that it's being completed correctly. You can't go wrong.
Date published: 2023-04-17
Rated 2 out of 5 by from Turbo Tax Lacks Instruction For a company that relies on people to complete their forms, Turbo Tax does a poor job of providing instructions. In my opinion, the software needs to be focus group tested more before released to the public. For example, I used ItsDeductible separatel to calculate the value of donated items. When I finished I found out I could not link or load the items to my return. I would have to do all over again in the linked ItsDeductible, but TT instructions said only to use ItsDeductible. Also, I worked on my return off and on for about a week. As I neared the end of the return a page showed our taxable income but the amount shown did not include our SS income. No explanation was provided so I had to go back to the income section of the return to make sure I included it, which I did. There should have been a notation that SS was not shown on this page because ... Also, filers need to be careful to avoid your attempts to upsell to a more expensive product. Shame on you. We live in Florida where there is no state income tax, but TT directed me to file a state return at least twice. Regarding a Florida return, the instructions were not clear regarding listing of "assets." No explanation provided about what are considered assets of a retired, non-business owner. I am I supposed to list house, car, furniture, etc.
Date published: 2023-04-17
Rated 5 out of 5 by from Fantastic service Definitely would recommend to file taxes using super easy Turbotax and take the benefit of their awesome tax representatives
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is AWESOME I am the world's greatest procrastinator. I decided to submit my 2022 Taxes on 04/17/2023 and was very worried that I wouldn't be able to get them submitted in time. Turbo Tax helpful resources and live assistant was AMAZING at helping me complete the process alot quicker than I expected.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax Makes Filing Taxes Simple The process may be time consuming but TurboTax makes it easy to complete your taxes and also explain everything that will help benefit you on your return as well as make sure you file your taxes correctly without issues and worrying about being audited by the IRS.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1516
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo Tax Needs Work The explanations are almost non-existent for the differences in this year's return and last.
Date published: 2023-04-17
Rated 4 out of 5 by from Turbo Tax is good for the current year I find it fairly easy to use for the current tax year. Having to go back and ammend a return is difficult. You cannot re-import stock data from a brokerage beyond the current year, so if you change something in a prior year(s) that invalidates a current year return you must change the entries by hand which isn't always intuitive. The problem is if you have a lot of stock transactions, there is no way to re-import data from past years (that I know of). We need to ability to re-import a previous years return and not loose other data imported from other instatutions
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is amazing and very fast This was very helpful and easy to use and helpful info for someone filing for the first time.. Thank you.
Date published: 2023-04-17
Rated 5 out of 5 by from Super easy to file! It was quick and easy! I especially liked the integration of my bank account statements for expenses.
Date published: 2023-04-17
Rated 5 out of 5 by from Great Partner Great partner for looking closely at your situation and prompting in a friendly fashion for the data necessary to complete the task
Date published: 2023-04-17
Rated 5 out of 5 by from Easier Than Flipping A Light Switch. Turbotax makes the process extremely easy to follow with checkpoints set everywhere to verify that it's being completed correctly. You can't go wrong.
Date published: 2023-04-17
Rated 2 out of 5 by from Turbo Tax Lacks Instruction For a company that relies on people to complete their forms, Turbo Tax does a poor job of providing instructions. In my opinion, the software needs to be focus group tested more before released to the public. For example, I used ItsDeductible separatel to calculate the value of donated items. When I finished I found out I could not link or load the items to my return. I would have to do all over again in the linked ItsDeductible, but TT instructions said only to use ItsDeductible. Also, I worked on my return off and on for about a week. As I neared the end of the return a page showed our taxable income but the amount shown did not include our SS income. No explanation was provided so I had to go back to the income section of the return to make sure I included it, which I did. There should have been a notation that SS was not shown on this page because ... Also, filers need to be careful to avoid your attempts to upsell to a more expensive product. Shame on you. We live in Florida where there is no state income tax, but TT directed me to file a state return at least twice. Regarding a Florida return, the instructions were not clear regarding listing of "assets." No explanation provided about what are considered assets of a retired, non-business owner. I am I supposed to list house, car, furniture, etc.
Date published: 2023-04-17
Rated 5 out of 5 by from Fantastic service Definitely would recommend to file taxes using super easy Turbotax and take the benefit of their awesome tax representatives
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is AWESOME I am the world's greatest procrastinator. I decided to submit my 2022 Taxes on 04/17/2023 and was very worried that I wouldn't be able to get them submitted in time. Turbo Tax helpful resources and live assistant was AMAZING at helping me complete the process alot quicker than I expected.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax Makes Filing Taxes Simple The process may be time consuming but TurboTax makes it easy to complete your taxes and also explain everything that will help benefit you on your return as well as make sure you file your taxes correctly without issues and worrying about being audited by the IRS.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1516