TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Has worked reliably for last 20 years Had problems for the first time this year when the review noted corrections needed that I did not understand or know how to fix. I talked to a live CPA that walked me through each step and had complete success.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax is easy to navigate..... Turbo Tax made filing taxes easy. The website navigation through all the scenarios is easy to follow. Information is easy to find and assistance is available throughout if needed. Thank you
Date published: 2022-04-14
Rated 5 out of 5 by from Taxes Made Easy Everyone I spoke with was very helpful, the software is user friendly.
Date published: 2022-04-14
Rated 5 out of 5 by from TurboTax is awesome! TurboTax guides the tax information inputs well and file the tax return quick and smoothly.
Date published: 2022-04-14
Rated 5 out of 5 by from great good experience i used cust svc to assist me when i got stuck
Date published: 2022-04-14
Rated 5 out of 5 by from Awesome Process It was very easy to follow the prompts. I like the convenience. Thank you
Date published: 2022-04-14
Rated 5 out of 5 by from Stacey was absolutely amazing! Stacey was incredibly patient and helped answer all of my questions. She's an exceptional agent and an invaluable asset to TurboTax. Because of Stacey's professional demeanor and positive attitude, I'll be filing with you guys again next year!
Date published: 2022-04-14
Rated 1 out of 5 by from Turbo Tax overly complicated and isn't transparent I was disappointed with the Turbo Tax for number of reasons filing my current taxes and and amending a prior tax return
Date published: 2022-04-14
Rated 4 out of 5 by from Turbo tax is awesome First time filing with turbo tax and learned lot of things
Date published: 2022-04-14
Rated 4 out of 5 by from Lost a little ground this year TT has had me, for years. Interface and CS has been getting better and better. This year, chat function took 30 min to get through, then the lady was lost or playing cards or something in the background. Taking 2-3 min to answer simple questions, mouse moving all over the place, then the chat disconnects. Took 30+min to reconnect. Also, the forms had me going in circles with manually entires. TT is great until you have an LLC / Rental, other non standard stuff. Not good this year.
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 1515
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Has worked reliably for last 20 years Had problems for the first time this year when the review noted corrections needed that I did not understand or know how to fix. I talked to a live CPA that walked me through each step and had complete success.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax is easy to navigate..... Turbo Tax made filing taxes easy. The website navigation through all the scenarios is easy to follow. Information is easy to find and assistance is available throughout if needed. Thank you
Date published: 2022-04-14
Rated 5 out of 5 by from Taxes Made Easy Everyone I spoke with was very helpful, the software is user friendly.
Date published: 2022-04-14
Rated 5 out of 5 by from TurboTax is awesome! TurboTax guides the tax information inputs well and file the tax return quick and smoothly.
Date published: 2022-04-14
Rated 5 out of 5 by from great good experience i used cust svc to assist me when i got stuck
Date published: 2022-04-14
Rated 5 out of 5 by from Awesome Process It was very easy to follow the prompts. I like the convenience. Thank you
Date published: 2022-04-14
Rated 5 out of 5 by from Stacey was absolutely amazing! Stacey was incredibly patient and helped answer all of my questions. She's an exceptional agent and an invaluable asset to TurboTax. Because of Stacey's professional demeanor and positive attitude, I'll be filing with you guys again next year!
Date published: 2022-04-14
Rated 1 out of 5 by from Turbo Tax overly complicated and isn't transparent I was disappointed with the Turbo Tax for number of reasons filing my current taxes and and amending a prior tax return
Date published: 2022-04-14
Rated 4 out of 5 by from Turbo tax is awesome First time filing with turbo tax and learned lot of things
Date published: 2022-04-14
Rated 4 out of 5 by from Lost a little ground this year TT has had me, for years. Interface and CS has been getting better and better. This year, chat function took 30 min to get through, then the lady was lost or playing cards or something in the background. Taking 2-3 min to answer simple questions, mouse moving all over the place, then the chat disconnects. Took 30+min to reconnect. Also, the forms had me going in circles with manually entires. TT is great until you have an LLC / Rental, other non standard stuff. Not good this year.
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 1515