TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281629 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from great tax service Great support and easy. Enjoy the personable help it was good to see who I am talking to.
Date published: 2021-02-18
Rated 1 out of 5 by from Don’t attempt on a cellphone Even though there is an app available in the AppStore, the app is basically unusable. After several sessions of tech support, I was still unable to file my very simple return. I even upgraded to the “Max” level of service. What a waste of money. I was finally able to file seamlessly on another device. The cellphone app is completely worthless and cost me additional time and money.
Date published: 2021-02-18
Rated 5 out of 5 by from TurboTax made E-Filing easy Turbo Tax explanation to questions was very helpful.
Date published: 2021-02-18
Rated 5 out of 5 by from Been using for years. Easy to use with step by step guidance. Some forms don't seem to be present when printed for records: 8283 - donations over $500.
Date published: 2021-02-18
Rated 4 out of 5 by from Little Confusing When it came to filing it was confusing when asked if to file both Federal & State. It gave the impression that I could not file my state later. Finally figured out by pushing various buttons.
Date published: 2021-02-18
Rated 5 out of 5 by from I found TurboTax Intuit easy to follow It was a good experience. I had no problems understanding what was needed and found it easy to answer the questions.
Date published: 2021-02-18
Rated 5 out of 5 by from awesome geart great wonderful people that dose a great job to help
Date published: 2021-02-18
Rated 5 out of 5 by from G2G I have used turbo tax in the past and now and it keeps getting better each year!!!
Date published: 2021-02-18
Rated 1 out of 5 by from Charged me 120$ It said it will be 80$ then turned to 120$ at the end for retirement fee they said I needed deluxe I don’t understand
Date published: 2021-02-18
Rated 5 out of 5 by from Easiest way to file Taxes!!! I filed my taxes today and I needed help on a couple things and the Live chat lady ended up calling me and helping me through every step. Very pleased!!! Thank you Turbo TaX!!
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 15137
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from great tax service Great support and easy. Enjoy the personable help it was good to see who I am talking to.
Date published: 2021-02-18
Rated 1 out of 5 by from Don’t attempt on a cellphone Even though there is an app available in the AppStore, the app is basically unusable. After several sessions of tech support, I was still unable to file my very simple return. I even upgraded to the “Max” level of service. What a waste of money. I was finally able to file seamlessly on another device. The cellphone app is completely worthless and cost me additional time and money.
Date published: 2021-02-18
Rated 5 out of 5 by from TurboTax made E-Filing easy Turbo Tax explanation to questions was very helpful.
Date published: 2021-02-18
Rated 5 out of 5 by from Been using for years. Easy to use with step by step guidance. Some forms don't seem to be present when printed for records: 8283 - donations over $500.
Date published: 2021-02-18
Rated 4 out of 5 by from Little Confusing When it came to filing it was confusing when asked if to file both Federal & State. It gave the impression that I could not file my state later. Finally figured out by pushing various buttons.
Date published: 2021-02-18
Rated 5 out of 5 by from I found TurboTax Intuit easy to follow It was a good experience. I had no problems understanding what was needed and found it easy to answer the questions.
Date published: 2021-02-18
Rated 5 out of 5 by from awesome geart great wonderful people that dose a great job to help
Date published: 2021-02-18
Rated 5 out of 5 by from G2G I have used turbo tax in the past and now and it keeps getting better each year!!!
Date published: 2021-02-18
Rated 1 out of 5 by from Charged me 120$ It said it will be 80$ then turned to 120$ at the end for retirement fee they said I needed deluxe I don’t understand
Date published: 2021-02-18
Rated 5 out of 5 by from Easiest way to file Taxes!!! I filed my taxes today and I needed help on a couple things and the Live chat lady ended up calling me and helping me through every step. Very pleased!!! Thank you Turbo TaX!!
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 15137