TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Excellent customer service Juliana called me quickly and resolved my problem extremely fast. She was personable and sweet. Give her a raise.
Date published: 2022-02-17
Rated 5 out of 5 by from Easy and helpful along the way Thank you so much for making it so easy! Your website is highly functional, full of helping tools and very easy to navigate and search for help.
Date published: 2022-02-17
Rated 5 out of 5 by from TurboTax is where todo your taxes!! My experience was amazing and they are very helpful. All over perfect Institutions how to do everything and very lovely staff.
Date published: 2022-02-17
Rated 5 out of 5 by from Very easy to use... Simple to use, and the search / jump to feature is appreciated. I liked how it reloads my last years filing for comparison.
Date published: 2022-02-17
Rated 5 out of 5 by from TurboTax is the best!!!!!!!! Today they got the job done easy and fast it was very easy to file.
Date published: 2022-02-17
Rated 4 out of 5 by from Turbo Tax is good but pricy! Its easy and convenient but they get ya with the add ons. Some are required so you can't do it for free!
Date published: 2022-02-17
Rated 5 out of 5 by from Super simple I really enjoy using this product. It's very easy to use and works really well.
Date published: 2022-02-17
Rated 5 out of 5 by from Using Turbo Tax Premium As usual, I downloaded your software from Amazon and it made doing my taxes a breeze. I never have any issues but this year I had one minor thing happen. When I tried to enter my 1099-SSA income, the program wouldn't let me do it in the Step-by-Step mode. I had to switch to the Forms mode to enter the 1099 info directly into the worksheet. I called your tech support group about it early on and I was told it would be corrected in an update because the final forms were not released for use yet. However despite the usual automatic updates, the issue never was corrected. I'm not too concerned because I was able to do the work around described above, I'm just surprised because it's the first issue I've had in 25 years of Turbo Tax use. P.S. input of all the other 1099 forms I had worked fine.
Date published: 2022-02-17
Rated 5 out of 5 by from Turbotax is very easy to use Turbo tax was very user friendly and easy to file.
Date published: 2022-02-17
Rated 4 out of 5 by from Quick it is quick and easy to use, saves data from previous years
Date published: 2022-02-17
All TurboTax® Offerings Reviews - Page 15131
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Excellent customer service Juliana called me quickly and resolved my problem extremely fast. She was personable and sweet. Give her a raise.
Date published: 2022-02-17
Rated 5 out of 5 by from Easy and helpful along the way Thank you so much for making it so easy! Your website is highly functional, full of helping tools and very easy to navigate and search for help.
Date published: 2022-02-17
Rated 5 out of 5 by from TurboTax is where todo your taxes!! My experience was amazing and they are very helpful. All over perfect Institutions how to do everything and very lovely staff.
Date published: 2022-02-17
Rated 5 out of 5 by from Very easy to use... Simple to use, and the search / jump to feature is appreciated. I liked how it reloads my last years filing for comparison.
Date published: 2022-02-17
Rated 5 out of 5 by from TurboTax is the best!!!!!!!! Today they got the job done easy and fast it was very easy to file.
Date published: 2022-02-17
Rated 4 out of 5 by from Turbo Tax is good but pricy! Its easy and convenient but they get ya with the add ons. Some are required so you can't do it for free!
Date published: 2022-02-17
Rated 5 out of 5 by from Super simple I really enjoy using this product. It's very easy to use and works really well.
Date published: 2022-02-17
Rated 5 out of 5 by from Using Turbo Tax Premium As usual, I downloaded your software from Amazon and it made doing my taxes a breeze. I never have any issues but this year I had one minor thing happen. When I tried to enter my 1099-SSA income, the program wouldn't let me do it in the Step-by-Step mode. I had to switch to the Forms mode to enter the 1099 info directly into the worksheet. I called your tech support group about it early on and I was told it would be corrected in an update because the final forms were not released for use yet. However despite the usual automatic updates, the issue never was corrected. I'm not too concerned because I was able to do the work around described above, I'm just surprised because it's the first issue I've had in 25 years of Turbo Tax use. P.S. input of all the other 1099 forms I had worked fine.
Date published: 2022-02-17
Rated 5 out of 5 by from Turbotax is very easy to use Turbo tax was very user friendly and easy to file.
Date published: 2022-02-17
Rated 4 out of 5 by from Quick it is quick and easy to use, saves data from previous years
Date published: 2022-02-17
All TurboTax® Offerings Reviews - Page 15131