TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 5 out of 5 by
null from
Excellent customer service
Juliana called me quickly and resolved my problem extremely fast. She was personable and sweet. Give her a raise.
Date published: 2022-02-17
Rated 5 out of 5 by
BH81 from
Easy and helpful along the way
Thank you so much for making it so easy! Your website is highly functional, full of helping tools and very easy to navigate and search for help.
Date published: 2022-02-17
Rated 5 out of 5 by
Vic1314 from
TurboTax is where todo your taxes!!
My experience was amazing and they are very helpful. All over perfect Institutions how to do everything and very lovely staff.
Date published: 2022-02-17
Rated 5 out of 5 by
Nick7663 from
Very easy to use...
Simple to use, and the search / jump to feature is appreciated. I liked how it reloads my last years filing for comparison.
Date published: 2022-02-17
Rated 5 out of 5 by
meshia2 from
TurboTax is the best!!!!!!!!
Today they got the job done easy and fast it was very easy to file.
Date published: 2022-02-17
Rated 4 out of 5 by
AuddyO from
Turbo Tax is good but pricy!
Its easy and convenient but they get ya with the add ons. Some are required so you can't do it for free!
Date published: 2022-02-17
Rated 5 out of 5 by
JHS5002 from
Super simple
I really enjoy using this product. It's very easy to use and works really well.
Date published: 2022-02-17
Rated 5 out of 5 by
Lou_ from
Using Turbo Tax Premium
As usual, I downloaded your software from Amazon and it made doing my taxes a breeze. I never have any issues but this year I had one minor thing happen. When I tried to enter my 1099-SSA income, the program wouldn't let me do it in the Step-by-Step mode. I had to switch to the Forms mode to enter the 1099 info directly into the worksheet. I called your tech support group about it early on and I was told it would be corrected in an update because the final forms were not released for use yet. However despite the usual automatic updates, the issue never was corrected. I'm not too concerned because I was able to do the work around described above, I'm just surprised because it's the first issue I've had in 25 years of Turbo Tax use. P.S. input of all the other 1099 forms I had worked fine.
Date published: 2022-02-17
Rated 5 out of 5 by
CEB5540 from
Turbotax is very easy to use
Turbo tax was very user friendly and easy to file.
Date published: 2022-02-17
Rated 4 out of 5 by
lee01deere from
Quick
it is quick and easy to use, saves data from previous years
All TurboTax® Offerings Reviews - Page 15131
Date published: 2022-02-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
null from
Excellent customer service
Juliana called me quickly and resolved my problem extremely fast. She was personable and sweet. Give her a raise.
Date published: 2022-02-17
Rated 5 out of 5 by
BH81 from
Easy and helpful along the way
Thank you so much for making it so easy! Your website is highly functional, full of helping tools and very easy to navigate and search for help.
Date published: 2022-02-17
Rated 5 out of 5 by
Vic1314 from
TurboTax is where todo your taxes!!
My experience was amazing and they are very helpful. All over perfect Institutions how to do everything and very lovely staff.
Date published: 2022-02-17
Rated 5 out of 5 by
Nick7663 from
Very easy to use...
Simple to use, and the search / jump to feature is appreciated. I liked how it reloads my last years filing for comparison.
Date published: 2022-02-17
Rated 5 out of 5 by
meshia2 from
TurboTax is the best!!!!!!!!
Today they got the job done easy and fast it was very easy to file.
Date published: 2022-02-17
Rated 4 out of 5 by
AuddyO from
Turbo Tax is good but pricy!
Its easy and convenient but they get ya with the add ons. Some are required so you can't do it for free!
Date published: 2022-02-17
Rated 5 out of 5 by
JHS5002 from
Super simple
I really enjoy using this product. It's very easy to use and works really well.
Date published: 2022-02-17
Rated 5 out of 5 by
Lou_ from
Using Turbo Tax Premium
As usual, I downloaded your software from Amazon and it made doing my taxes a breeze. I never have any issues but this year I had one minor thing happen. When I tried to enter my 1099-SSA income, the program wouldn't let me do it in the Step-by-Step mode. I had to switch to the Forms mode to enter the 1099 info directly into the worksheet. I called your tech support group about it early on and I was told it would be corrected in an update because the final forms were not released for use yet. However despite the usual automatic updates, the issue never was corrected. I'm not too concerned because I was able to do the work around described above, I'm just surprised because it's the first issue I've had in 25 years of Turbo Tax use. P.S. input of all the other 1099 forms I had worked fine.
Date published: 2022-02-17
Rated 5 out of 5 by
CEB5540 from
Turbotax is very easy to use
Turbo tax was very user friendly and easy to file.
Date published: 2022-02-17
Rated 4 out of 5 by
lee01deere from
Quick
it is quick and easy to use, saves data from previous years
All TurboTax® Offerings Reviews - Page 15131
Date published: 2022-02-17