TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from Still the best option for me I don't know if 6+ hours to finish my taxes is fast, but at least its by an outfit I trust and didn't pay too much for. They are very thorough and pretty well self-driven. Now a couple things I didn't like: Why do I have to separately click on so many START buttons?? Just put them in-line (one leads to another). When a form comes up to complete, give an "out" or a "what's this for" choice rather than no choices at all!! Confusing!!
Date published: 2023-03-08
Rated 5 out of 5 by from Awesome it was straightforward, easy to follow and good check for errors
Date published: 2023-03-08
Rated 5 out of 5 by from I love Turbo Tax! I like how easy it is to do your taxes yourself. They explain everything so well it is a breeze to do it.
Date published: 2023-03-08
Rated 5 out of 5 by from So easy Amazing accuracy and easy. Reviewed everything in simple steps.
Date published: 2023-03-08
Rated 5 out of 5 by from Text I was happy what I have refund thank you..........
Date published: 2023-03-08
Rated 5 out of 5 by from Turbo Tax The live experts were great, this was my first time and I really needed the help.
Date published: 2023-03-08
Rated 5 out of 5 by from TurboTax for Business is great This is the fifth year I have used TurboTax for business for my S-Corp. It is easy to use, and I like how the product walks you through each step and explains everything in handy links.
Date published: 2023-03-08
Rated 5 out of 5 by from Turbo tax is the best Very good and easy to used for this type of service.
Date published: 2023-03-08
Rated 5 out of 5 by from Great Fast and easy!!! Loved it awesome app for taxes. 👍🏼👍🏼
Date published: 2023-03-08
Rated 2 out of 5 by from TurboTax download missing crypto/digitial asset Excepting the treatment of crypto/digital asset, TurboTax performed as expected. However, it makes no sense that after 3 iterations (since 2019 at least), TurboTax still hasn't incorporated crypto/digital asset reporting into the download/CD version. If one needs to report crypto/digital assets, then one needs to use the online version, save the form online, then finish the return on the downloaded/CD version. I called TurboTax's help line when I realized that I couldn't find anything other than general topics when searching "crypto" in the downloaded version of TurboTax. The first rep I spoke with gave a cumbersome workaround, and luckily I searched for more info online instead of following their suggestion. I called again to see if I would get a different response, and was given a different solution this time - though again, not exactly on point. It was only searching the forums before coming across the exporting the return from the online version to the downloaded version.
Date published: 2023-03-08
All TurboTax® Offerings Reviews - Page 1514
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Still the best option for me I don't know if 6+ hours to finish my taxes is fast, but at least its by an outfit I trust and didn't pay too much for. They are very thorough and pretty well self-driven. Now a couple things I didn't like: Why do I have to separately click on so many START buttons?? Just put them in-line (one leads to another). When a form comes up to complete, give an "out" or a "what's this for" choice rather than no choices at all!! Confusing!!
Date published: 2023-03-08
Rated 5 out of 5 by from Awesome it was straightforward, easy to follow and good check for errors
Date published: 2023-03-08
Rated 5 out of 5 by from I love Turbo Tax! I like how easy it is to do your taxes yourself. They explain everything so well it is a breeze to do it.
Date published: 2023-03-08
Rated 5 out of 5 by from So easy Amazing accuracy and easy. Reviewed everything in simple steps.
Date published: 2023-03-08
Rated 5 out of 5 by from Text I was happy what I have refund thank you..........
Date published: 2023-03-08
Rated 5 out of 5 by from Turbo Tax The live experts were great, this was my first time and I really needed the help.
Date published: 2023-03-08
Rated 5 out of 5 by from TurboTax for Business is great This is the fifth year I have used TurboTax for business for my S-Corp. It is easy to use, and I like how the product walks you through each step and explains everything in handy links.
Date published: 2023-03-08
Rated 5 out of 5 by from Turbo tax is the best Very good and easy to used for this type of service.
Date published: 2023-03-08
Rated 5 out of 5 by from Great Fast and easy!!! Loved it awesome app for taxes. 👍🏼👍🏼
Date published: 2023-03-08
Rated 2 out of 5 by from TurboTax download missing crypto/digitial asset Excepting the treatment of crypto/digital asset, TurboTax performed as expected. However, it makes no sense that after 3 iterations (since 2019 at least), TurboTax still hasn't incorporated crypto/digital asset reporting into the download/CD version. If one needs to report crypto/digital assets, then one needs to use the online version, save the form online, then finish the return on the downloaded/CD version. I called TurboTax's help line when I realized that I couldn't find anything other than general topics when searching "crypto" in the downloaded version of TurboTax. The first rep I spoke with gave a cumbersome workaround, and luckily I searched for more info online instead of following their suggestion. I called again to see if I would get a different response, and was given a different solution this time - though again, not exactly on point. It was only searching the forums before coming across the exporting the return from the online version to the downloaded version.
Date published: 2023-03-08
All TurboTax® Offerings Reviews - Page 1514