TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from My Turbo Tax Review I had some problems, but they were fixed by telephone with you, or by myself.
Date published: 2021-02-18
Rated 5 out of 5 by from TurboTax help me so much is great It help me with all my questions. Makes my refund easier to get.
Date published: 2021-02-18
Rated 5 out of 5 by from Great Very easy and quick to do. It did not take long and the helpful tips explained everything wonderfully
Date published: 2021-02-18
Rated 5 out of 5 by from turbo tax is awesome great , easy to use, good experience using this product
Date published: 2021-02-18
Rated 4 out of 5 by from TurboTax Premier is a good tool for DIY tax prep Turbotax was able to electronically get investment info from about half of the institutions I had to deal with. For the other half that mailed paper statements or that Turbotax wasn't able to directly contact, it was less convenient (hand entry or download to my computer and then upload to Turbotax). Doing state taxes for the partial year I live in my new state was well worth it. They are thorough in their analysis, and I trust their results. But I won't give them that final star because of some annoying interactions. If I left the screen for awhile, and it logged me out, then when I logged back in, it didn't exactly take me back to where I left off, but to the beginning of the section I was working on. I had to click through a bunch of screens I had already dealt with. It never lost any entry I previously made but it did annoyingly restore some of my deletions. So a completed return that reviewed perfectly before it logged me out now had review issues. Also there was an error check that complained "accrued market discount should not be 0" that I couldn't get past until I found a work-around on their community web site. It's good I did find it because a promised call-back from a customer service expert never happened.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax is Awesome and Easy It is very self explanatory. I love it. very easy to enter your information.
Date published: 2021-02-18
Rated 5 out of 5 by from Awesome It’s was Awesome will be back next year y’all great
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax is the BEST! Always easy to follow and quick to get through. Thanks for making it a breeze!
Date published: 2021-02-18
Rated 5 out of 5 by from awesome it was great and easy helped so fast and i was very impressed
Date published: 2021-02-18
Rated 5 out of 5 by from it was helpfull i learned how to do them next year i really do appreacite the support and help with doing my taxes this year for the first time
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 15128
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from My Turbo Tax Review I had some problems, but they were fixed by telephone with you, or by myself.
Date published: 2021-02-18
Rated 5 out of 5 by from TurboTax help me so much is great It help me with all my questions. Makes my refund easier to get.
Date published: 2021-02-18
Rated 5 out of 5 by from Great Very easy and quick to do. It did not take long and the helpful tips explained everything wonderfully
Date published: 2021-02-18
Rated 5 out of 5 by from turbo tax is awesome great , easy to use, good experience using this product
Date published: 2021-02-18
Rated 4 out of 5 by from TurboTax Premier is a good tool for DIY tax prep Turbotax was able to electronically get investment info from about half of the institutions I had to deal with. For the other half that mailed paper statements or that Turbotax wasn't able to directly contact, it was less convenient (hand entry or download to my computer and then upload to Turbotax). Doing state taxes for the partial year I live in my new state was well worth it. They are thorough in their analysis, and I trust their results. But I won't give them that final star because of some annoying interactions. If I left the screen for awhile, and it logged me out, then when I logged back in, it didn't exactly take me back to where I left off, but to the beginning of the section I was working on. I had to click through a bunch of screens I had already dealt with. It never lost any entry I previously made but it did annoyingly restore some of my deletions. So a completed return that reviewed perfectly before it logged me out now had review issues. Also there was an error check that complained "accrued market discount should not be 0" that I couldn't get past until I found a work-around on their community web site. It's good I did find it because a promised call-back from a customer service expert never happened.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax is Awesome and Easy It is very self explanatory. I love it. very easy to enter your information.
Date published: 2021-02-18
Rated 5 out of 5 by from Awesome It’s was Awesome will be back next year y’all great
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax is the BEST! Always easy to follow and quick to get through. Thanks for making it a breeze!
Date published: 2021-02-18
Rated 5 out of 5 by from awesome it was great and easy helped so fast and i was very impressed
Date published: 2021-02-18
Rated 5 out of 5 by from it was helpfull i learned how to do them next year i really do appreacite the support and help with doing my taxes this year for the first time
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 15128