TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 2 out of 5 by
Wehehisodi from
Too expensive for simple return.
It's too expensive for a simple return and if there's a way to change after you start it's not made clear.
Date published: 2023-02-01
Rated 5 out of 5 by
TressinTexas from
Super easy to use
fast, easy to use, everything was laid out easy format
Date published: 2023-02-01
Rated 5 out of 5 by
CRLGRL from
Makes it easy
Turbo tax is user friendly and does a great job of explaining and answering questions along the way so I feel like I'm submitting an accurate tax return.
Date published: 2023-02-01
Rated 5 out of 5 by
Ulrine from
TurboTax is wonderful
Great experience with expert that know what they do
Date published: 2023-02-01
Rated 5 out of 5 by
Irene14 from
Turbo Tax Service
I have been using Turbo Tax for years and will continue. I trust the service and feel safe and secure with my information
Date published: 2023-02-01
Rated 5 out of 5 by
Raaven from
Easy To Use!
I use Turbo Tax every year because it's simple and affordable.
Date published: 2023-02-01
Rated 1 out of 5 by
logan73 from
insane amount of fees
have a 585 dollar refund and yall take 120 dollars in fees thats insane.
Date published: 2023-02-01
Rated 5 out of 5 by
Lrv1104 from
So simple to use
Love this platform to do taxes, gives me peace of mind.
Date published: 2023-02-01
Rated 4 out of 5 by
Tae1995 from
Turbo Tax is User Friendly
If you are wanting to do your taxes yourself but are open to some guidance along the way turbo tax is definitely the way to go if you don't already have a phenomenal tax preparer or can't afford their prices
Date published: 2023-02-01
Rated 2 out of 5 by
Emjay7 from
Prices are ridiculous
I’ve been using turbo tax for 15 years to file my taxes and use quickbooks for my business. I have very simple taxes so I can use the basic option. This doesn’t exist anymore. You guys projected it’s only take an hour to do my taxes but it only took 25 minutes! The charges for this service are ridiculous and I feel taken advantage of. I spoke to a very kind customer service member who generated me a code “in order to keep me as a customer” and the discount was a joke. I’ll be taking my business elsewhere next year.
All TurboTax® Offerings Reviews - Page 1513
Date published: 2023-02-01
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
Wehehisodi from
Too expensive for simple return.
It's too expensive for a simple return and if there's a way to change after you start it's not made clear.
Date published: 2023-02-01
Rated 5 out of 5 by
TressinTexas from
Super easy to use
fast, easy to use, everything was laid out easy format
Date published: 2023-02-01
Rated 5 out of 5 by
CRLGRL from
Makes it easy
Turbo tax is user friendly and does a great job of explaining and answering questions along the way so I feel like I'm submitting an accurate tax return.
Date published: 2023-02-01
Rated 5 out of 5 by
Ulrine from
TurboTax is wonderful
Great experience with expert that know what they do
Date published: 2023-02-01
Rated 5 out of 5 by
Irene14 from
Turbo Tax Service
I have been using Turbo Tax for years and will continue. I trust the service and feel safe and secure with my information
Date published: 2023-02-01
Rated 5 out of 5 by
Raaven from
Easy To Use!
I use Turbo Tax every year because it's simple and affordable.
Date published: 2023-02-01
Rated 1 out of 5 by
logan73 from
insane amount of fees
have a 585 dollar refund and yall take 120 dollars in fees thats insane.
Date published: 2023-02-01
Rated 5 out of 5 by
Lrv1104 from
So simple to use
Love this platform to do taxes, gives me peace of mind.
Date published: 2023-02-01
Rated 4 out of 5 by
Tae1995 from
Turbo Tax is User Friendly
If you are wanting to do your taxes yourself but are open to some guidance along the way turbo tax is definitely the way to go if you don't already have a phenomenal tax preparer or can't afford their prices
Date published: 2023-02-01
Rated 2 out of 5 by
Emjay7 from
Prices are ridiculous
I’ve been using turbo tax for 15 years to file my taxes and use quickbooks for my business. I have very simple taxes so I can use the basic option. This doesn’t exist anymore. You guys projected it’s only take an hour to do my taxes but it only took 25 minutes! The charges for this service are ridiculous and I feel taken advantage of. I spoke to a very kind customer service member who generated me a code “in order to keep me as a customer” and the discount was a joke. I’ll be taking my business elsewhere next year.
All TurboTax® Offerings Reviews - Page 1513
Date published: 2023-02-01