TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by from Too expensive for simple return. It's too expensive for a simple return and if there's a way to change after you start it's not made clear.
Date published: 2023-02-01
Rated 5 out of 5 by from Super easy to use fast, easy to use, everything was laid out easy format
Date published: 2023-02-01
Rated 5 out of 5 by from Makes it easy Turbo tax is user friendly and does a great job of explaining and answering questions along the way so I feel like I'm submitting an accurate tax return.
Date published: 2023-02-01
Rated 5 out of 5 by from TurboTax is wonderful Great experience with expert that know what they do
Date published: 2023-02-01
Rated 5 out of 5 by from Turbo Tax Service I have been using Turbo Tax for years and will continue. I trust the service and feel safe and secure with my information
Date published: 2023-02-01
Rated 5 out of 5 by from Easy To Use! I use Turbo Tax every year because it's simple and affordable.
Date published: 2023-02-01
Rated 1 out of 5 by from insane amount of fees have a 585 dollar refund and yall take 120 dollars in fees thats insane.
Date published: 2023-02-01
Rated 5 out of 5 by from So simple to use Love this platform to do taxes, gives me peace of mind.
Date published: 2023-02-01
Rated 4 out of 5 by from Turbo Tax is User Friendly If you are wanting to do your taxes yourself but are open to some guidance along the way turbo tax is definitely the way to go if you don't already have a phenomenal tax preparer or can't afford their prices
Date published: 2023-02-01
Rated 2 out of 5 by from Prices are ridiculous I’ve been using turbo tax for 15 years to file my taxes and use quickbooks for my business. I have very simple taxes so I can use the basic option. This doesn’t exist anymore. You guys projected it’s only take an hour to do my taxes but it only took 25 minutes! The charges for this service are ridiculous and I feel taken advantage of. I spoke to a very kind customer service member who generated me a code “in order to keep me as a customer” and the discount was a joke. I’ll be taking my business elsewhere next year.
Date published: 2023-02-01
All TurboTax® Offerings Reviews - Page 1513
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Too expensive for simple return. It's too expensive for a simple return and if there's a way to change after you start it's not made clear.
Date published: 2023-02-01
Rated 5 out of 5 by from Super easy to use fast, easy to use, everything was laid out easy format
Date published: 2023-02-01
Rated 5 out of 5 by from Makes it easy Turbo tax is user friendly and does a great job of explaining and answering questions along the way so I feel like I'm submitting an accurate tax return.
Date published: 2023-02-01
Rated 5 out of 5 by from TurboTax is wonderful Great experience with expert that know what they do
Date published: 2023-02-01
Rated 5 out of 5 by from Turbo Tax Service I have been using Turbo Tax for years and will continue. I trust the service and feel safe and secure with my information
Date published: 2023-02-01
Rated 5 out of 5 by from Easy To Use! I use Turbo Tax every year because it's simple and affordable.
Date published: 2023-02-01
Rated 1 out of 5 by from insane amount of fees have a 585 dollar refund and yall take 120 dollars in fees thats insane.
Date published: 2023-02-01
Rated 5 out of 5 by from So simple to use Love this platform to do taxes, gives me peace of mind.
Date published: 2023-02-01
Rated 4 out of 5 by from Turbo Tax is User Friendly If you are wanting to do your taxes yourself but are open to some guidance along the way turbo tax is definitely the way to go if you don't already have a phenomenal tax preparer or can't afford their prices
Date published: 2023-02-01
Rated 2 out of 5 by from Prices are ridiculous I’ve been using turbo tax for 15 years to file my taxes and use quickbooks for my business. I have very simple taxes so I can use the basic option. This doesn’t exist anymore. You guys projected it’s only take an hour to do my taxes but it only took 25 minutes! The charges for this service are ridiculous and I feel taken advantage of. I spoke to a very kind customer service member who generated me a code “in order to keep me as a customer” and the discount was a joke. I’ll be taking my business elsewhere next year.
Date published: 2023-02-01
All TurboTax® Offerings Reviews - Page 1513