TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Easy to use All the prompts are straight forward and easy to understand. if there were any times i didn't understand the help feature really did help.
Date published: 2023-02-10
Rated 5 out of 5 by from Turbo Tax makes filing taxes super easy! I filed my dependant sons taxes in less than an hour and it was very pain free and easy to understand.
Date published: 2023-02-10
Rated 2 out of 5 by from Not so happy They processed my taxes perfectly. I was understanding it would cost $39. And by the time I got to processing the refund. I’m now down $127. It didn’t do that in the years before .
Date published: 2023-02-10
Rated 5 out of 5 by from I wouldn't file any other way It is the most intuitive way of working through the constantly changing world of income taxes. The explanations are succint and easy to understand, and I gain a level of confidence with the multiole checks throughout the process.
Date published: 2023-02-10
Rated 4 out of 5 by from Turbo Tax worked well. I had not done my own taxes for years as the software did not allow necessary guidelines for the rail industry. I still had trouble with entering the information for Tier 1, Tier 2, railroad compensation and railroad medicare. That's why I had to get help from a live assistant. She was able to fix the error messages I kept getting about duplicate information entries. I tried the help center, but it was not helpful. I tried to avoid the extra expense, but the expert even had trouble finding how to correct the error. I think it is something that could easily be changed in the software itself.
Date published: 2023-02-10
Rated 4 out of 5 by from Easy to Use, Nice eDownload of financial info I've been using Intuit TurboTax for over 10 years. I like that it reads last year's tax return to start current year's return. It is also nice that it shows what areas were populated in previous year return to help ensure that all categories from last year get reviewed this year. I would give 5 starts if Intuit would fix one annoying "feature" that I have complained about every year for at least 5 years: when going down the list of income or decuctions, each time you complete a category, TT takes you to the top of the list of options. It super annoying as TT knows which category you just completed. It should return to the next entry in the category list. I can scroll up if necessary but I hate to have to scroll down past all the options each time I complete one.
Date published: 2023-02-10
Rated 5 out of 5 by from So convenient! Nice and easy. Fast and so convenient! I would recommend this to anyone looking for a fast and accurate tax service
Date published: 2023-02-10
Rated 5 out of 5 by from perfect TurboTax Online Deluxe was extremely easy to use. I will use again.
Date published: 2023-02-10
Rated 5 out of 5 by from Too easy Taxes definitely made simple, easy to follow steps and easy to file
Date published: 2023-02-10
Rated 5 out of 5 by from TurboTax is always Fun to Use I love TurboTax. It´s service is user'friendly and super easy to use. The problem is never Turbo but rather the tax forms we receive from companies that may be incomplete aka the Market Place!
Date published: 2023-02-10
All TurboTax® Offerings Reviews - Page 15116
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to use All the prompts are straight forward and easy to understand. if there were any times i didn't understand the help feature really did help.
Date published: 2023-02-10
Rated 5 out of 5 by from Turbo Tax makes filing taxes super easy! I filed my dependant sons taxes in less than an hour and it was very pain free and easy to understand.
Date published: 2023-02-10
Rated 2 out of 5 by from Not so happy They processed my taxes perfectly. I was understanding it would cost $39. And by the time I got to processing the refund. I’m now down $127. It didn’t do that in the years before .
Date published: 2023-02-10
Rated 5 out of 5 by from I wouldn't file any other way It is the most intuitive way of working through the constantly changing world of income taxes. The explanations are succint and easy to understand, and I gain a level of confidence with the multiole checks throughout the process.
Date published: 2023-02-10
Rated 4 out of 5 by from Turbo Tax worked well. I had not done my own taxes for years as the software did not allow necessary guidelines for the rail industry. I still had trouble with entering the information for Tier 1, Tier 2, railroad compensation and railroad medicare. That's why I had to get help from a live assistant. She was able to fix the error messages I kept getting about duplicate information entries. I tried the help center, but it was not helpful. I tried to avoid the extra expense, but the expert even had trouble finding how to correct the error. I think it is something that could easily be changed in the software itself.
Date published: 2023-02-10
Rated 4 out of 5 by from Easy to Use, Nice eDownload of financial info I've been using Intuit TurboTax for over 10 years. I like that it reads last year's tax return to start current year's return. It is also nice that it shows what areas were populated in previous year return to help ensure that all categories from last year get reviewed this year. I would give 5 starts if Intuit would fix one annoying "feature" that I have complained about every year for at least 5 years: when going down the list of income or decuctions, each time you complete a category, TT takes you to the top of the list of options. It super annoying as TT knows which category you just completed. It should return to the next entry in the category list. I can scroll up if necessary but I hate to have to scroll down past all the options each time I complete one.
Date published: 2023-02-10
Rated 5 out of 5 by from So convenient! Nice and easy. Fast and so convenient! I would recommend this to anyone looking for a fast and accurate tax service
Date published: 2023-02-10
Rated 5 out of 5 by from perfect TurboTax Online Deluxe was extremely easy to use. I will use again.
Date published: 2023-02-10
Rated 5 out of 5 by from Too easy Taxes definitely made simple, easy to follow steps and easy to file
Date published: 2023-02-10
Rated 5 out of 5 by from TurboTax is always Fun to Use I love TurboTax. It´s service is user'friendly and super easy to use. The problem is never Turbo but rather the tax forms we receive from companies that may be incomplete aka the Market Place!
Date published: 2023-02-10
All TurboTax® Offerings Reviews - Page 15116