TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from 8 YRS OF USING TURBOTAX The first on line tax return and I will never use anyone else.
Date published: 2022-02-10
Rated 5 out of 5 by from Turbo Tax makes my life easy! I have been using TurboTax for 8 years now and love it!
Date published: 2022-02-10
Rated 5 out of 5 by from Turbo Tax is Awesome! They are very helpful. I feel good about the taxes this time.
Date published: 2022-02-10
Rated 5 out of 5 by from Loved my experience this year I had to call and get help with my taxes and the lady I was on the phone with was so nice and professional. She was so patient with me and was on the phone with me helping me for almost 2 hours. There is no way I could of done it without her.
Date published: 2022-02-10
Rated 4 out of 5 by from great tax aid only had one question because the instructions were confusing
Date published: 2022-02-10
Rated 2 out of 5 by from Revenge of the Glitch First of all, I forget the name of the person who helped out when I ran into trouble and couldn't file a week ago, but they were great and as someone who's had to troubleshoot stuff with a customer before, they did great. I really hate that there wasn't more that could be done and my problem wasn't something they could fix, I know that's frustrating, but they were really helpful with what they could do and I could tell that they really were trying to figure out what the heck was going on to make the system reject my filing attempts. That being said, it would have been a lot more helpful if, in the process of trying to get my taxes filed after that, the issue which I had been having (an apparent glitch effecting lots of Kentucky refunds) had actually been resolved when it was marked as such on the help page. It was not. So despite being told that I was good to go and had nothing to worry about, I still had to sit and wait for, again, roughly a week before I could file. Meanwhile I'm sitting here really needing the money from that refund and not knowing when or if I'll be able to get it, shopping around other websites and running around in circles jumping through security hoops. Can we please NOT go through this song and dance next year? Please?
Date published: 2022-02-10
Rated 5 out of 5 by from Simple and Quick! Took less than an hour from start to finish - got an unexpected refund!
Date published: 2022-02-10
Rated 5 out of 5 by from TurboTax is amazing! Its an awesome fast paced experience! Best tax filing machine ever made. And I absolutely love it.
Date published: 2022-02-10
Rated 5 out of 5 by from An excellent Tax tool I have been filing with Turbo Tax for years. It is easy, accurate, and average priced.
Date published: 2022-02-10
Rated 5 out of 5 by from I only trust TurboTax! TurboTax is the only company I trust with my taxes. The platform is easy to understand and makes filing your taxes so much easier! Customer service is always quick and very very helpful! I will be using TurboTax for my tax services again next year!
Date published: 2022-02-10
All TurboTax® Offerings Reviews - Page 15114
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from 8 YRS OF USING TURBOTAX The first on line tax return and I will never use anyone else.
Date published: 2022-02-10
Rated 5 out of 5 by from Turbo Tax makes my life easy! I have been using TurboTax for 8 years now and love it!
Date published: 2022-02-10
Rated 5 out of 5 by from Turbo Tax is Awesome! They are very helpful. I feel good about the taxes this time.
Date published: 2022-02-10
Rated 5 out of 5 by from Loved my experience this year I had to call and get help with my taxes and the lady I was on the phone with was so nice and professional. She was so patient with me and was on the phone with me helping me for almost 2 hours. There is no way I could of done it without her.
Date published: 2022-02-10
Rated 4 out of 5 by from great tax aid only had one question because the instructions were confusing
Date published: 2022-02-10
Rated 2 out of 5 by from Revenge of the Glitch First of all, I forget the name of the person who helped out when I ran into trouble and couldn't file a week ago, but they were great and as someone who's had to troubleshoot stuff with a customer before, they did great. I really hate that there wasn't more that could be done and my problem wasn't something they could fix, I know that's frustrating, but they were really helpful with what they could do and I could tell that they really were trying to figure out what the heck was going on to make the system reject my filing attempts. That being said, it would have been a lot more helpful if, in the process of trying to get my taxes filed after that, the issue which I had been having (an apparent glitch effecting lots of Kentucky refunds) had actually been resolved when it was marked as such on the help page. It was not. So despite being told that I was good to go and had nothing to worry about, I still had to sit and wait for, again, roughly a week before I could file. Meanwhile I'm sitting here really needing the money from that refund and not knowing when or if I'll be able to get it, shopping around other websites and running around in circles jumping through security hoops. Can we please NOT go through this song and dance next year? Please?
Date published: 2022-02-10
Rated 5 out of 5 by from Simple and Quick! Took less than an hour from start to finish - got an unexpected refund!
Date published: 2022-02-10
Rated 5 out of 5 by from TurboTax is amazing! Its an awesome fast paced experience! Best tax filing machine ever made. And I absolutely love it.
Date published: 2022-02-10
Rated 5 out of 5 by from An excellent Tax tool I have been filing with Turbo Tax for years. It is easy, accurate, and average priced.
Date published: 2022-02-10
Rated 5 out of 5 by from I only trust TurboTax! TurboTax is the only company I trust with my taxes. The platform is easy to understand and makes filing your taxes so much easier! Customer service is always quick and very very helpful! I will be using TurboTax for my tax services again next year!
Date published: 2022-02-10
All TurboTax® Offerings Reviews - Page 15114